Tag : Retail Banking

Strivr Announces Industry's First XR Training Bundle for Retail Banking
Banking Finance Fintech News

Strivr Announces Industry’s First XR Training Bundle for Retail Banking

PR Newswire
by PR Newswire0
Strivr announced the release of the industry’s first off-the-shelf XR training bundle tailored for retail banking and financial services designed to accelerate training and improve employee performance through immersive, AI-powered modules. The turn-key bundle includes training across key areas including customer de-escalation, professional etiquette, and empathetic leadership, and is based......
Gateway Announces New Bartlesville Banking Center Open for Business
Banking News

Gateway Announces New Bartlesville Banking Center Open for Business

GlobeNewswire
by GlobeNewswire0
Gateway First Bank opened a new Bartlesville downtown banking center today. Gateway acquired the Bartlesville retail banking franchise at 422 Dewey Avenue from Regent Bank. Most retail banking and a number of loan accounts were transferred from Regent to Gateway over the weekend. “We have local folks who will be......
Bank Customers in Canada Seeking Financial Advice but Some Retail Banks Not Effectively Delivering, J.D. Power Finds
Banking Digital Payments News

Bank Customers in Canada Seeking Financial Advice but Some Retail Banks Not Effectively Delivering, J.D. Power Finds

Business Wire
by Business Wire0
The economic pressure caused by inflation, capital markets volatility and rising interest rates has put its mark on bank customers in Canada, with nearly two-thirds (66%) being classified as financially unhealthy,1 according to the J.D. Power 2023 Canada Retail Banking Advice Satisfaction Study,SM released today. The study also finds that, while personalized......
Manulife Announces Leadership Changes to Accelerate Asia Growth
Finance News

Manulife Announces Leadership Changes to Accelerate Asia Growth

PR Newswire
by PR Newswire0
Phil Witherington Appointed President and CEO, Manulife Asia Manulife announced leadership changes across its executive leadership team to accelerate Asia growth and financial performance globally. Phil Witherington, Manulife’s Chief Financial Officer (CFO), is now appointed President and Chief Executive Officer (CEO) of Manulife Asia, effective July 1, 2023. Mr. Witherington will......
Forward Bank Taps Total Expert to Create Customers for Life Across the Financial Enterprise
Banking News

Forward Bank Taps Total Expert to Create Customers for Life Across the Financial Enterprise

Business Wire
by Business Wire0
Forward Bank, a community financial institution serving Central and Northern Wisconsin, has selected Total Expert to enhance marketing activities and digital onboarding efforts and grow deeper customer relationships. By leveraging Total Expert’s purpose-built customer engagement platform, Forward Bank will proactively communicate with customers and guide them throughout their financial journey. “We are......
J.D. Power Ranks U.S. Bank Highest in Customer Satisfaction for Retail Banking in California
Banking News

J.D. Power Ranks U.S. Bank Highest in Customer Satisfaction for Retail Banking in California

Business Wire
by Business Wire0
An effective mix of digital offerings and a caring team of highly skilled banking professionals has become the formula for customer satisfaction at U.S. Bank in California. For three consecutive years U.S. Bank has received the highest score in California in the J.D. Power 2023 U.S. Retail Banking Satisfaction Study......
Desert Financial Credit Union Named Official Retail Banking Partner of Arizona State University
Banking News

Desert Financial Credit Union Named Official Retail Banking Partner of Arizona State University

Business Wire
by Business Wire0
Official ASU-branded debit cards coming soon Desert Financial Credit Union will expand its current partnership with Arizona State University (ASU) to become the university’s official retail banking partner on April 12, 2023. “Our existing partnership with ASU has improved access to higher education for our employees, and we’re building on......
Let's Dive Deep Into Fintech Vs The Conventional Banking
Banking Featured Fintech Fintech Primers Technology

Let’s Dive Deep Into Fintech Vs The Conventional Banking

Pooja Choudhary
by Pooja Choudhary0
Introduction to Financial Technologies (FinTech) So much in vogue: Fintech, Fintech, Fintech! Yes, right… Your eyes must have rolled on many articles and blogs based on fintech and its domain, but this article is no less than a ray of sun in a cave! Believe me, with the immense amount......
Dah Sing Bank and Sun Life Join Forces in 15-Year Exclusive Bancassurance Partnership in Hong Kong
Banking News

Dah Sing Bank and Sun Life Join Forces in 15-Year Exclusive Bancassurance Partnership in Hong Kong

Fintech News Desk
by Fintech News Desk0
Dah Sing Bank, Limited and Sun Life Hong Kong Limited, a subsidiary of Sun Life Financial Inc., announced an exclusive 15-year bancassurance partnership in Hong Kong (“Bancassurance Partnership”). Under this Bancassurance Partnership, Sun Life will be the exclusive provider of life insurance solutions to Dah Sing Bank’s 570,000 retail banking customers......
UserTesting Helps Drive the Future of Retail Banking Experiences with Real Human Insight
Banking News

UserTesting Helps Drive the Future of Retail Banking Experiences with Real Human Insight

Fintech News Desk
by Fintech News Desk0
New test templates enable retail banks to readily get pre-and post-launch feedback at the speed of agile to better ensure success during the design, development, and optimization of new features and experiences UserTesting, a leader in video-based human insight, announced the availability of new test templates for the UserTesting Human Insight Platform......
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