Tag : Retail Banking

Enterprise Financial Services Corp Announces Completion of Merger With First Choice Bancorp
Banking Fintech News

Enterprise Financial Services Corp Announces Completion of Merger With First Choice Bancorp

Fintech News Desk
Enterprise Financial Services Corp, the holding company of Enterprise Bank & Trust (“EB&T”), announced the completion of its merger with First Choice Bancorp (“FCBP”), with Enterprise as the surviving institution, effective as of 11:59 p.m. Eastern time on July 21, 2021. The merger of EB&T and FCBP’s wholly owned subsidiary,......
ING to Transfer Retail Banking Operations, Staff and Customers in Austria to bank99
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ING to Transfer Retail Banking Operations, Staff and Customers in Austria to bank99

Chandni Maske
ING announced it has reached an agreement to transfer ING’s Retail Banking operations in Austria to bank99, the bank of Österreichische Post, the Austrian postal services. The agreement follows a review of strategic options for ING’s Retail Banking operations in Austria as announced in March 2021. ING will retain its......
Renault Bank, the Savings Offer of Renault Group, Enters the Netherlands via Savings
Banking Fintech News

Renault Bank, the Savings Offer of Renault Group, Enters the Netherlands via Savings platform Raisin.nl

Fintech News Desk
The Renault Group automotive captive RCI Bank and Services and fintech Raisin DS have announced their new exclusive cooperation to bring the bank’s first retail banking offer to the Netherlands through the Renault Bank brand. Raisin Netherlands, a platform operated by the German wealth management fintech Raisin DS, now features......
RobotLAB and SoftBank Robotics America Announce Exclusive Channel Partnership to Offer Pepper and NAO in North America
B2B Banking News

RobotLAB and SoftBank Robotics America Announce Exclusive Channel Partnership to Offer Pepper and NAO in North America

Fintech News Desk
RobotLAB will also distribute Whiz in select markets as part of the Whiz Partnership Program RobotLAB Inc., (RobotLAB) the leading robotics integrator, and SoftBank Robotics America (SBRA) announced that the humanoid robots Pepper and NAO are now exclusively available through RobotLAB in North America. The partnership also expands Pepper’s previous industry and STREAM education......
Berkshire Hills Names Heather Lashway Director of Retail Banking
Banking News

Berkshire Hills Names Heather Lashway Director of Retail Banking

Fintech News Desk
Berkshire Hills Bancorp, Inc., the parent company of Berkshire Bank, a socially-responsible community-dedicated bank with locations primarily in New England and New York, today announced that Heather Lashway, a ten-year Berkshire veteran was promoted to Senior Vice President Director of Retail Banking reporting to CEO Nitin Mhatre. Tami Gunsch, current Senior Executive Vice President Head of......
ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore
Fintech News

ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore

Fintech News Desk
ENACOMM Financial Suite with IVR app delivers next-generation call fielding for banks and credit unions, including fraud and analytics tools ENACOMM, a FinTech enablement company empowering financial services companies with affordable solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency, announced that the ENACOMM Financial......
JD Power Reports Big 5 Canadian Banks Losing Traction in Customer Satisfaction
Banking Featured News

JD Power Reports Big 5 Canadian Banks Losing Traction in Customer Satisfaction

Sudipto Ghosh
According to JD Power’s latest report, the overall satisfaction among bank customers in Canada declined year over year, especially among customers of Big 5 banks. The findings have been published in the J.D. Power 2021 Canada Retail Banking Satisfaction Study. Compared to the midsize banks, the overall satisfaction of 787......
Financial Technology Association Welcomes New Members
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Financial Technology Association Welcomes New Members

Klarna, Truework, Nium, Sezzle join cross-section of fintech leaders focused on advancing modern, consumer-centric regulation The Financial Technology Association (“FTA”) announced that Klarna, Truework, Nium, and Sezzle have become the newest members of the trade group. With these new members, FTA expands and deepens its broad representation of the fintech......
Digital Banking: Transformation or Trepidation?
Banking Guest Posts Mobile Banking

Digital Banking: Transformation or Trepidation?

Colin Murphy
The right strategy can open the door to new innovations, enhanced consumer experiences The rise in online and mobile banking related to the COVID-19 crisis is accelerating the need for digital transformation in retail banking to meet shifting consumer expectations. Financial institutions know digital transformation can usher in innovative ways......
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