Tag : Retail Banking

RobotLAB and SoftBank Robotics America Announce Exclusive Channel Partnership to Offer Pepper and NAO in North America
B2B Banking News

RobotLAB and SoftBank Robotics America Announce Exclusive Channel Partnership to Offer Pepper and NAO in North America

Fintech News Desk
RobotLAB will also distribute Whiz in select markets as part of the Whiz Partnership Program RobotLAB Inc., (RobotLAB) the leading robotics integrator, and SoftBank Robotics America (SBRA) announced that the humanoid robots Pepper and NAO are now exclusively available through RobotLAB in North America. The partnership also expands Pepper’s previous industry and STREAM education......
Berkshire Hills Names Heather Lashway Director of Retail Banking
Banking News

Berkshire Hills Names Heather Lashway Director of Retail Banking

Fintech News Desk
Berkshire Hills Bancorp, Inc., the parent company of Berkshire Bank, a socially-responsible community-dedicated bank with locations primarily in New England and New York, today announced that Heather Lashway, a ten-year Berkshire veteran was promoted to Senior Vice President Director of Retail Banking reporting to CEO Nitin Mhatre. Tami Gunsch, current Senior Executive Vice President Head of......
ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore
Fintech News

ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore

Fintech News Desk
ENACOMM Financial Suite with IVR app delivers next-generation call fielding for banks and credit unions, including fraud and analytics tools ENACOMM, a FinTech enablement company empowering financial services companies with affordable solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency, announced that the ENACOMM Financial......
JD Power Reports Big 5 Canadian Banks Losing Traction in Customer Satisfaction
Banking Featured News

JD Power Reports Big 5 Canadian Banks Losing Traction in Customer Satisfaction

Sudipto Ghosh
According to JD Power’s latest report, the overall satisfaction among bank customers in Canada declined year over year, especially among customers of Big 5 banks. The findings have been published in the J.D. Power 2021 Canada Retail Banking Satisfaction Study. Compared to the midsize banks, the overall satisfaction of 787......
Financial Technology Association Welcomes New Members
Artificial Intelligence Banking Finance Fintech Machine Learning

Financial Technology Association Welcomes New Members

Klarna, Truework, Nium, Sezzle join cross-section of fintech leaders focused on advancing modern, consumer-centric regulation The Financial Technology Association (“FTA”) announced that Klarna, Truework, Nium, and Sezzle have become the newest members of the trade group. With these new members, FTA expands and deepens its broad representation of the fintech......
Digital Banking: Transformation or Trepidation?
Banking Guest Posts Mobile Banking

Digital Banking: Transformation or Trepidation?

Colin Murphy
The right strategy can open the door to new innovations, enhanced consumer experiences The rise in online and mobile banking related to the COVID-19 crisis is accelerating the need for digital transformation in retail banking to meet shifting consumer expectations. Financial institutions know digital transformation can usher in innovative ways......
Microsoft Debuts Financial Services Cloud
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Microsoft Debuts Financial Services Cloud

Fintech News Desk
Amid the relentless challenges of 2020, the wheels of the financial industry kept turning. Read More: Aurora Mobile Partners with Taikang Life Insurance to Strengthen Smart Insurance Solutions with AI Technologies At the root of it all is the historic acceleration of digital technology in the pandemic. It’s what enabled the......
Chemcel Federal Credit Union Selects Cardtronics for ATM Managed Services
Banking Fintech Investment Services News

Chemcel Federal Credit Union Selects Cardtronics for ATM Managed Services

Fintech News Desk
Cardtronics, the world’s largest ATM owner and operator, announced today that Chemcel Federal Credit Union (CFCU), a Texas-based credit union servicing Celanese employees and residents of Jim Wells, Kleberg, and Nueces Counties, selected Cardtronics to provide turnkey ATM Managed Services. This long-term agreement provides a complete ATM outsourcing solution for......
Ukheshe to issue cards across East Africa with support from KCB
Banking Fintech News

Ukheshe to Issue Cards Across East Africa With Support From KCB

Fintech News Desk
In an initiative that will see the growth and development of payment services within the East Africa region, leading digital fintech platform provider, Ukheshe, has announced the conclusion of a new agreement with the Kenya-based lender KCB Bank Kenya. Through the agreement, KCB will sponsor Ukheshe’s Bank Identification Number (BIN)......
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