Search Results for: customer engagements

JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements
E-commerce News

JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements

Fintech News Desk
by Fintech News Desk0
Partnership combines JRNI’s leading Customer Engagement Platform for scheduling appointments, events, and queuing with Mad Mobile’s leading Retail Associate Platform for managing customer shopping experiences online and in-store JRNI, the leading provider of enterprise customer experience and engagement solutions for managing personalized experiences at scale, announced a strategic partnership with Mad Mobile, the......
FinancialForce PSA Enables Aquient to Efficiently Manage Projects, Avoid Unprofitable Engagements, and Improve Customer Satisfaction
Business Digital Finance News

FinancialForce PSA Enables Aquient to Efficiently Manage Projects, Avoid Unprofitable Engagements, and Improve Customer Satisfaction

Fintech News Desk
by Fintech News Desk0
Professional services organization realizes more than 100% ROI with FinancialForce PSA FinancialForce, the leading customer-centric ERP and #1 professional services automation (PSA)* business suite, announced that professional services firm Aquient has transformed its project planning and achieved 100% ROI using FinancialForce PSA. Since its founding in 2018, Aquient has doubled in size annually,......
Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations
Digital Payments News

Liveperson and Sycurio Partner to Bring Frictionless, Secure Payments to Digital Customer Conversations

PR Newswire
by PR Newswire0
New partnership combines LivePerson’s enterprise conversation platform with Sycurio’s payment solutions to deliver convenient and secure customer experiences LivePerson, the enterprise leader in digital customer conversations, and Sycurio, the leading provider of seamless and secure digital payment experiences for contact centers, announced a new partnership empowering enterprises to offer seamless, secure......
New Partnership Brings Glia's Digital Customer Service Solution to ebankIT's Digital Banking Platform
Banking News

New Partnership Brings Glia’s Digital Customer Service Solution to ebankIT’s Digital Banking Platform

PR Newswire
by PR Newswire0
Streamlines digital-first customer service to drive new efficiencies, increase conversion rates and improve the customer experience Glia, the leading provider of Digital Customer Service (DCS), and ebankIT announced a partnership aimed at humanizing the digital banking service experience for ebankIT clients. ebankIT will now offer Glia’s DCS solution for digital-first customer......
Glia Teams with Jack Henry to Accelerate Digital Customer Service
Digital Finance News

Glia Teams with Jack Henry to Accelerate Digital Customer Service

Fintech News Desk
by Fintech News Desk0
Integration allows community and regional financial institutions to transform customer service within the digital domain Glia, the leading provider of Digital Customer Service (DCS), announced that its digital-first solution is now accessible through Jack Henry’s Banno Digital Platform. This integration will allow more banks and credit unions to embrace Digital Customer Service,......
Nucleus Software Implements Digital Lending Solution to Bank of Sydney, Empowering a Shift Towards Digital Customer Experience
Lending News

Nucleus Software Implements Digital Lending Solution to Bank of Sydney, Empowering a Shift Towards Digital Customer Experience

Fintech News Desk
by Fintech News Desk0
The solution allows the bank to deliver faster credit decisions and automate workflows, enhancing business agility and productivity Nucleus Software transforms Bank of Sydney towards digital customer experience with FinnOne neo solution. Bank of Sydney is an organization committed to providing genuine value for its people, customers, communities, and partners.......
LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences
Artificial Intelligence Banking Finance News

LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences

Fintech News Desk
by Fintech News Desk0
 Two customer engagement platforms combine their AI capabilities to deliver differentiated customer and agent experiences for banks and credit unions This week at the 2022 NCR Innovation Conference, LinkLive, a customer engagement platform (CEP) provider for security-focused and regulated U.S. industries, and Kasisto, creator of KAI, a digital experience platform for the......
Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally
Banking News

Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally

Fintech News Desk
by Fintech News Desk0
Partnership will enhance digital-first customer service, increase conversion rates, reduce call times and improve overall satisfaction  Glia, the leader in Digital Customer Service (DCS), and Veritran, a leading global Low-Code solutions provider, announced a strategic partnership to offer digital-first customer support to financial institutions worldwide. Latest Fintech News: Paytm Broadens Offline Payments Distribution,......
Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform
Banking Digital Wallet News

Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform

Fintech News Desk
by Fintech News Desk0
GVAs enhance customer experience and drive new efficiencies by seamlessly combining conversational self-service with high-touch human guidance on a single platform Glia, the leading provider of Digital Customer Service (DCS), announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and lower costs while providing seamless customer experiences that blend virtual......
Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services
Banking Finance News

Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services

Fintech News Desk
by Fintech News Desk0
Enhances SMS solutions for banks, credit unions, insurers, and lenders Glia, the leading provider of Digital Customer Service (DCS), has enhanced its rich messaging solution powered by Twilio for communicating with customers and members. Twilio, the world’s leading customer engagement platform, is supporting Glia’s mission of providing banks, credit unions,......
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