Search Results for: customer service

Paycom-recognized-for-customer-service-excellence-by-Business-Intelligence-Group
Finance Fintech News

Paycom recognized for customer service excellence by Business Intelligence Group

Fintech News Desk
by Fintech News Desk0
This accolade comes soon after Paycom was named one of the Most Trustworthy Companies in America by Newsweek for the third consecutive year. Paycom Software, Inc., a provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in Customer Service Award winner. Paycom is one of 18......
TaskUs Launches TaskGPT to Help Clients Unleash the Transformative Power of Generative AI in Customer Service Operations
Artificial Intelligence News

TaskUs Launches TaskGPT to Help Clients Unleash the Transformative Power of Generative AI in Customer Service Operations

GlobeNewswire
by GlobeNewswire0
TaskGPT is the latest solution from TaskUs’ AI Services Business TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, announced the launch of TaskGPT, a powerful customer service application powered by Generative AI. The new offering builds on TaskUs’ work......
CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks
Fintech News

CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks

Business Wire
by Business Wire0
CSI Call Center delivers streamlined customer service to save banks time and resources while assisting account holders’ complex and immediate inquiries CSI, a leading provider of end-to-end fintech and regtech solutions, announced the launch of its new Call Center, an outsourced customer service capability available to NuPoint core banking customers.......
Smart Money Capital Launches Innovative Technology to Provide the Best Customer Service and Pricing for Unsecured Personal and Business Loans
Lending News

Smart Money Capital Launches Innovative Technology to Provide the Best Customer Service and Pricing for Unsecured Personal and Business Loans

GlobeNewswire
by GlobeNewswire0
Smart Money Capital, a leading provider of unsecured personal and business loans, has officially launched its innovative technology platform. With a commitment to delivering the best customer service, cutting-edge technology, and competitive pricing, Smart Money Capital is poised to become a top player in the lending industry. Smart Money Capital......
BRAC Bank Selects Newgen to Deploy DMS for Faster and Better Customer Service
Banking News

BRAC Bank Selects Newgen to Deploy DMS for Faster and Better Customer Service

PR Newswire
by PR Newswire0
Enables over 2,000 co-workers across 187 branches and 8 sub-branches to transform day-to-day operations Newgen Software, a global provider of low code digital transformation platform, announced that BRAC Bank, one of the largest financial institutions, based in Dhaka, Bangladesh, has successfully implemented Newgen’s DMS. DMS is a part of Newgen’s contextual content services (ECM)......
New Partnership Brings Glia's Digital Customer Service Solution to ebankIT's Digital Banking Platform
Banking News

New Partnership Brings Glia’s Digital Customer Service Solution to ebankIT’s Digital Banking Platform

PR Newswire
by PR Newswire0
Streamlines digital-first customer service to drive new efficiencies, increase conversion rates and improve the customer experience Glia, the leading provider of Digital Customer Service (DCS), and ebankIT announced a partnership aimed at humanizing the digital banking service experience for ebankIT clients. ebankIT will now offer Glia’s DCS solution for digital-first customer......
Glia Teams with Jack Henry to Accelerate Digital Customer Service
Digital Finance News

Glia Teams with Jack Henry to Accelerate Digital Customer Service

Fintech News Desk
by Fintech News Desk0
Integration allows community and regional financial institutions to transform customer service within the digital domain Glia, the leading provider of Digital Customer Service (DCS), announced that its digital-first solution is now accessible through Jack Henry’s Banno Digital Platform. This integration will allow more banks and credit unions to embrace Digital Customer Service,......
Glia and Finastra to Accelerate Transition from Phone-First to Digital-First Customer Service for Financial Institutions
Banking Digital Finance News

Glia and Finastra to Accelerate Transition from Phone-First to Digital-First Customer Service for Financial Institutions

Fintech News Desk
by Fintech News Desk0
New app streamlines front-end digital transformation, improving customer experience through FusionFabric.cloud Glia, the leading provider of Digital Customer Service (DCS), has teamed up with Finastra, a global provider of financial software applications and marketplaces, to help financial institutions to improve the digital customer experience. Via its FusionFabric.cloud platform and Fusion Digital Banking solution, Finastra will......
Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally
Banking News

Glia and Veritran Partner to Help Banks and Credit Unions Digitally Transform Customer Service Globally

Fintech News Desk
by Fintech News Desk0
Partnership will enhance digital-first customer service, increase conversion rates, reduce call times and improve overall satisfaction  Glia, the leader in Digital Customer Service (DCS), and Veritran, a leading global Low-Code solutions provider, announced a strategic partnership to offer digital-first customer support to financial institutions worldwide. Latest Fintech News: Paytm Broadens Offline Payments Distribution,......
Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform
Banking Digital Wallet News

Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform

Fintech News Desk
by Fintech News Desk0
GVAs enhance customer experience and drive new efficiencies by seamlessly combining conversational self-service with high-touch human guidance on a single platform Glia, the leading provider of Digital Customer Service (DCS), announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and lower costs while providing seamless customer experiences that blend virtual......
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