Search Results for: digital touchpoints

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Evolution of Digital Front-Ends in Commercial Banking

Fintech Staff Writer
by Fintech Staff Writer0
The commercial banking landscape has undergone a huge transformation over the past two decades, driven by rapid advancements in financial technology and evolving customer expectations. At the heart of this transformation lies the evolution of digital front-ends—interfaces and platforms that serve as the primary touchpoints for commercial banking clients. From......
Limited Payment Options, Poor Translations and Bugs Force Consumers To Abandon Digital Transactions, Per Applause 2024 Digital Payments Survey
Digital Payments Fintech News

Limited Payment Options, Poor Translations and Bugs Force Consumers To Abandon Digital Transactions, Per Applause 2024 Digital Payments Survey

Business Wire
by Business Wire0
Expanding testing coverage across payment methods and borders drives customer retention in the trillion-dollar e-commerce industry. Applause, a world leader in testing and digital quality, today released the results of its first Digital Payments and Localization Survey, which revealed that most users will abandon apps that are poorly localized or......
Avangrid’s Customer Experience and Digital Center of Excellence Leading the Way
Fintech News

Avangrid’s Customer Experience and Digital Center of Excellence Leading the Way

Business Wire
by Business Wire0
This recognition is part of SECC’s 2024 Best Practice Awards, which highlight innovative ways that electricity providers are improving customer experience and engagement and recognize best practices within the industry. Avangrid, Inc., a leading sustainable energy company and member of the Iberdrola Group, announced today that is has earned the......
Cedar Point Federal Credit Union Selects Q2 to Deliver a Modernized Digital Banking Experience
Banking News

Cedar Point Federal Credit Union Selects Q2 to Deliver a Modernized Digital Banking Experience

Business Wire
by Business Wire0
Q2’s digital banking platform enables Cedar Point to deliver new innovative banking solutions to its members Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending, announced that Cedar Point Federal Credit Union has selected Q2’s best-in-class digital banking platform to enhance the digital banking user experience......
37% Of Users in Nigeria Lost Money from an Incident Involving Digital Payments
Digital Payments News

37% Of Users in Nigeria Lost Money from an Incident Involving Digital Payments

Fintech News Desk
by Fintech News Desk0
The majority of users (97%) lost up to USD $1,000 equivalent as a result of these incidents, while 3% of the respondents reported a loss of more than USD $1,000 equivalent According to the Kaspersky Digital Payment survey, 37% of respondents from Nigeria experienced financial losses associated with threats when using......
79% Of Risk Pros Prioritize Credit Risk Transformation in Race to Digitalize Banking
Banking News

79% Of Risk Pros Prioritize Credit Risk Transformation in Race to Digitalize Banking

Fintech News Desk
by Fintech News Desk0
Banks grapple with advanced analytics while expediting credit risk transformation to realize a faster, smarter “phygital” future Regulatory demands, calls for greater transparency and accessibility, plus customers jumping ship to more agile fintech counterparts – banks are feeling pressured to enact a digital revolution, according to risk professionals on the......
Digital cross-border Payment leader PingPong deepens its partnership with JCB
Digital Payments News

Digital cross-border Payment leader PingPong deepens its partnership with JCB

Fintech News Desk
by Fintech News Desk0
To date, the fintech specialized in cross-border payment has established direct partnerships with all six leading credit card schemes. PingPong, a leading digital cross-border payment provider, recently entered into a direct partnership with JCB, whereby its Hong Kong-based merchants will be able to receive online payments from JCB cardholders worldwide. With......
Temenos Delivers Digital Banking Solutions on AWS
Banking News

Temenos Delivers Digital Banking Solutions on AWS

Fintech News Desk
by Fintech News Desk0
Temenos extends relationship with AWS to power digital banking cloud services with enhanced security, scalability and reliability Temenos and Amazon Web Services (AWS), have extended their global relationship to run Temenos onboarding and origination solutions on AWS. The technology collaboration aims to allow all retail and commercial banks – incumbents......
Aon and BNY Mellon Announce a Multi-Faceted Strategic Data and Digital Alliance
Analytics Investment Services News

Aon and BNY Mellon Announce a Multi-Faceted Strategic Data and Digital Alliance

Fintech News Desk
by Fintech News Desk0
Collaboration Will Initially Focus on Advancing Growth in ESG and Sustainable Investing Aon plc and The Bank of New York Mellon Corporation announced a multi-faceted data and digital collaboration that will leverage the power and unique capabilities of both organizations to create new solutions to address evolving client needs. Together, Aon and BNY......
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