Search Results for: digital touchpoints

Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services
Banking Finance News

Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services

Fintech News Desk
by Fintech News Desk0
Enhances SMS solutions for banks, credit unions, insurers, and lenders Glia, the leading provider of Digital Customer Service (DCS), has enhanced its rich messaging solution powered by Twilio for communicating with customers and members. Twilio, the world’s leading customer engagement platform, is supporting Glia’s mission of providing banks, credit unions,......
Magnolia Digital Experience Platform Achieves SAP Certification as Integrated With SAP Customer Experience Solutions
Commerce News

Magnolia Digital Experience Platform Achieves SAP Certification as Integrated With SAP Customer Experience Solutions

Fintech News Desk
by Fintech News Desk0
Magnolia International Ltd announced its Magnolia Digital Experience Platform (DXP) 6.2 has achieved SAP certification as integrated with SAP Customer Experience solutions to deliver increased flexibility for content management with SAP Commerce and the ability to create better customer engagement. “Our forward-thinking customers are looking to create rich, engaging shopping......
New Study From Entrust Finds Consumers Prefer Digital Banking Experiences, but Are Concerned About Security
Banking Digital Payments News

New Study From Entrust Finds Consumers Prefer Digital Banking Experiences, but Are Concerned About Security

Fintech News Desk
by Fintech News Desk0
A survey from Entrust details preferences of the modern banking customer, with consumers indicating a need for online banking capabilities, secure cards with chips and enhanced payment security The global transformation of banking and payments has only accelerated over the past few years, and between web trends and a global......
Dalbar Recognizes Voya For Excelling In Online Digital Planning Capabilities
Finance News

Dalbar Recognizes Voya For Excelling In Online Digital Planning Capabilities

Fintech News Desk
by Fintech News Desk0
Annual recognition highlights company’s commitment to providing solutions and technologies that help individuals reach financial goals with confidence Voya Financial, Inc. , announced that DALBAR, Inc., an independent research firm that evaluates, audits and rates the business practices of financial institutions, has recognized the company with six separate DALBAR distinctions......
Temenos Announces Infinity Digital For Salesforce To Combine Enhanced Customer Engagement With Industry Leading Banking Platform
Banking Fintech News

Temenos Announces Infinity Digital For Salesforce To Combine Enhanced Customer Engagement With Industry Leading Banking Platform

Fintech News Desk
by Fintech News Desk0
Infinity Digital for Salesforce integrates with Salesforce Financial Services Cloud to help banks deliver smoother onboarding, origination and servicing experiences across all touchpoints Temenos , the banking software company, announced the availability of Infinity Digital for Salesforce that brings together the worlds of CRM, assisted channels and digital channels onto......
Nine in 10 Insurance Leaders in Europe Say Customer Experience is the Top Driver of Digital Transformation
InsurTech News

Nine in 10 Insurance Leaders in Europe Say Customer Experience is the Top Driver of Digital Transformation

Fintech News Desk
by Fintech News Desk0
ISG Pulse of the Insurance Industry survey finds 42% report security vulnerabilities increasing along with digitalization Demand for improved customer experience is the top driver of digital transformation in Europe’s insurance industry, but with growing digitalization, insurers report increasing security vulnerabilities, according to the results of the second annual ISG......
Wider Digital Ecosystem Fuels PLDT, Paymaya
Digital Payments Fintech News

Wider Digital Ecosystem Fuels PLDT, Paymaya

Fintech News Desk
by Fintech News Desk0
PLDT and its wireless arm Smart Communications Inc. are expanding and enhancing the digital ecosystem available to Filipinos through synergies with digital financial service firm PayMaya, the fintech arm of PLDT affiliate, Voyager Innovations. “Driving financial inclusion by making digital payments and e-commerce accessible to our customers is part of our commitment to bring world-class services......
The Future of Emerging Payments: Connecting Cash with Digital How the Pandemic Is Fueling the Subscription Economy
Banking Digital Guest Posts Mobile Banking

The Future of Emerging Payments: Connecting Cash with Digital

Theresa McEndree
by Theresa McEndree2
While consumers have numerous methods of payment at their disposal, there isn’t a single value-based ecosystem that effectively connects cash, digital, and loyalty rewards today. Herein lies a critical opportunity for retailers and payments companies to drive engagement, higher customer satisfaction, better customer experiences and sales. Businesses that combine payment......
CarePayment Expands Its Integrated Platform With Pre-Care Enrollment, Other New Product Features and Enhancements
Digital Payments News

CarePayment Enhances Omni-Channel Approach With New Digital Capabilities to Increase Financial Engagement and Patient Satisfaction

Fintech News Desk
by Fintech News Desk0
New capabilities include intelligence-based engagement and redesigned member portal CarePayment, a patient financing and payments industry leader that partners with healthcare providers to offer 0.00% APR financing to patients, launched its expanded omni-channel engagement program. The expansion includes the redesign of the CarePayment website and member portal and a partnership......
Upbit to Airdrop Official Olympic Heritage Licensed NFT Digital Pins on its Luniverse "Green NFT" Chain
Blockchain Cryptocurrency Fintech News

Upbit to Airdrop Official Olympic Heritage Licensed NFT Digital Pins on its Luniverse “Green NFT” Chain

Fintech News Desk
by Fintech News Desk0
Lambda256, the blockchain arm of the fintech firm Dunamu that operates the cryptocurrency exchange Upbit, announced that it has partnered with nWay to launch an airdrop of the official Olympic Heritage NFT digital pins, licensed by the International Olympic Committee (IOC) to nWay, on its Luniverse sidechain. Beginning Tuesday, August 10th at 6:00......
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