Search Results for: ustomer demand

Technisys Delivers Differentiated Customer Experiences to Support Financial Health and Wellness in Digital Banking
Banking Digital Payments News

Technisys Delivers Differentiated Customer Experiences to Support Financial Health and Wellness in Digital Banking

Fintech News Desk
by Fintech News Desk0
With the latest release of Cyberbank Digital from Technisys, financial institutions can deliver exceptional digital-first customer journeys, across all devices and conversational apps – with speed and AI innovation Technisys, the company behind Cyberbank – the cloud-native, next-gen digital banking platform – continues to redefine the customer experience with its......
Investments in Global Contactless Services Spike to Improve Customer Satisfaction
Investments News

Investments in Global Contactless Services Spike to Improve Customer Satisfaction

Fintech News Desk
by Fintech News Desk0
Adopting a revenue-sharing model will help penetrate the touchless solutions market, says Frost & Sullivan To ease people’s fears regarding personal hygiene and safety and return to pre-pandemic stability, businesses across all industries are incorporating contactless/no-touch solutions in existing operating models. Adopting these practices will lower personal proximity, minimizing the......
The Banking Technology That’s Cutting Down Wait Times for Customers
Banking Guest Posts Insights

The Banking Technology That’s Cutting Down Wait Times for Customers

Rohit Bhosale
by Rohit Bhosale0
Over the past few years, we’ve seen tremendous innovation of banking technology across the banking sector. With headlines of bricks and mortar branches diminishing, the emergence of new challenger banks has piled the pressure on financial firms to elevate their digital customer experience (CX). The industry has responded by investing......
Customer Satisfaction with Canadian Bank
Finance News

Customer Satisfaction with Canadian Bank and Credit Card Digital Experience Declines, J.D. Power Finds

Fintech News Desk
by Fintech News Desk0
Homogenized Digital Platforms and Growing Consumer Financial Stress Create Challenges for Websites and Mobile Apps At a time when credit card and bank customers in Canada are using financial institution mobile apps and websites more than ever, overall satisfaction with those digital experiences is in decline. According to a series......
Accepting Digital Currency is Increasingly Key to Growing Customer Confidence and Engagement According to Deloitte Merchant Survey
Digital Payments News

Accepting Digital Currency is Increasingly Key to Growing Customer Confidence and Engagement According to Deloitte Merchant Survey

Fintech News Desk
by Fintech News Desk0
The Merchants Getting Ready for Crypto: Merchant Adoption of Digital Currency Payments Survey reflects current projections, priorities and challenges around cryptocurrency payments, according to top U.S. merchants As consumers progressively purchase a wider spectrum of goods and services via digital currencies, U.S. merchants are reflecting a greater optimism, prioritization and......
Demand Grows for Convenience at the Checkout but Embedded Payments Remain a Mystery, According to Paysafe Consumer Research
Digital Payments News

Demand Grows for Convenience at the Checkout but Embedded Payments Remain a Mystery, According to Paysafe Consumer Research

Fintech News Desk
by Fintech News Desk0
75% of consumers plan to use embedded payments if they become more widely available* Embedded finance is one of the hottest trends in fintech, but despite the buzz about this transaction revolution across the industry, 49% of consumers have never heard of the term ‘embedded payments’ and while a further......
Franklin Mutual Insurance Group Selects Guidewire Cloud to Enhance Customer Experience for Business Growth
InsurTech News

Franklin Mutual Insurance Group Selects Guidewire Cloud to Enhance Customer Experience for Business Growth

Fintech News Desk
by Fintech News Desk0
New Jersey Property and Casualty (P&C) insurer to leverage Guidewire Cloud to increase business agility and deliver more value to agents, employees, and policyholders Franklin Mutual Insurance Group, a P&C insurance provider for New Jersey residents and business owners, and Guidewire announced that Franklin Mutual Insurance has selected Guidewire Cloud to......
Discover’s Credit Card Mobile App and Website Both Rank Highest in Customer Satisfaction by J.D. Power
Digital Payments News

Discover’s Credit Card Mobile App and Website Both Rank Highest in Customer Satisfaction by J.D. Power

Fintech News Desk
by Fintech News Desk0
Discover’s credit card mobile app, as well as its website, Discover.com, ranked highest in customer satisfaction among U.S. credit card companies, according to the J.D. Power U.S. Credit Card Mobile App Satisfaction StudySM and the U.S. Online Credit Card Satisfaction StudySM. Discover’s mobile app scored 876 out of a possible 1,000, outpacing the......
Airwallex to Help HubSpot Customers Scale Internationally Through App Accelerator Program
Digital Payments Finance Fintech News

Airwallex to Help HubSpot Customers Scale Internationally Through App Accelerator Program

Fintech News Desk
by Fintech News Desk0
Leading global fintech platform Airwallex is excited to announce it has joined HubSpot’s App Accelerator program to bring high quality apps to international companies. The accelerator marks the first partnership between the two companies, which will enable HubSpot users to access Airwallex’s global financial infrastructure. Joining the accelerator enables Airwallex to significantly......
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