Search Results for: Customer Satisfaction

Learn How to Improve Your Customer Experience for a Better ROI
Fintech News

Learn How to Improve Your Customer Experience for a Better ROI

Fintech News Desk
Melissa Kivett, Chief Customer Experience & Marketing Officer, Individual Solutions Group, Prudential Financial, will be the headliner at Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange, debuting in New York City on February 25, 2020. The new one-day event, Unleash the Power of Organization-Wide Customer Centricity, will offer tools, insights and connections to help organizations design a winning......
Digital Receipt Solutions Provider TransactionTree partners with Flooid to Provide Better Customer Journeys
Business Featured Fintech News

Digital Receipt Solutions Provider TransactionTree Partners with Flooid to Provide Better Customer Journeys

Abhishek Upadhyay
Flooid, a platform that delivers deep and resilient basket functionality across store and online sales channels, recently announced its renewed partnership with digital receipt solutions provider, TransactionTree. Flooid has recently rebranded itself from PCMS and has already been associated with TransactionTree for the past seven years. These companies have together......
New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience
Business Fintech News

New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience

Fintech News Desk
Vonage , a global business cloud communications leader,  announced that New10 has selected its contact centre solution to better serve its customer-base by delivering exceptional experiences. Based in the Netherlands, New10 is a financial services company which helps entrepreneurs to finance their plans and ambitions for growth. Offering a fully......
Marcus by Goldman Sachs to Provide Financing Option to Guaranteed Rate Customers
Banking Fintech Funding

Marcus by Goldman Sachs to Provide Financing Option to Guaranteed Rate Customers

Fintech News Desk
Consumer Finance Disruptor and Fast-Growing Mortgage Lender Join Forces to Offer a Superior Experience & Promote Marcus Financing Option to Homeowners and Real Estate Agents Marcus by Goldman Sachs, which offers products and tools designed to help people achieve financial well-being, including no-fee, fixed-rate personal loan options and a high-yield......
ACI Worldwide’s Latest Release of ACI Speedpay Enriches Digital Bill Payment Options and Improves Customer Experience
Banking

ACI Worldwide’s Latest Release of ACI Speedpay Enriches Digital Bill Payment Options and Improves Customer Experience

Fintech News Desk
New and Enhanced Features Include Improved Customer Ebilling Options, as Well as Enhanced Security and Convenience to Boost Customer Engagement ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, announced the latest release of ACI Speedpay. New and enhanced features boost the bill payment experience for......
i2c Inc. and PYMNTS Survey Reveals Consumer Expectations for How Banks Respond to Credit Card Fraud
Finance Fintech News Security

i2c Inc. and PYMNTS Survey Reveals Consumer Expectations for How Banks Respond to Credit Card Fraud

Business Wire
Nearly one-third of consumers experienced fraud in the last year, demanding proactive measures from banks i2c Inc., a global provider of highly configurable banking and payment solutions, has released a new survey highlighting critical insights into consumers’ experiences and expectations regarding credit card fraud. The survey, conducted in collaboration with......
VoPay Aims to Transform Financial Operations for Insurance Carriers & MGAs, Targeting $3.5 Trillion in Annual Transactions Across North America
Finance Fintech News

VoPay Aims to Transform Financial Operations for Insurance Carriers & MGAs, Targeting $3.5 Trillion in Annual Transactions Across North America

Business Wire
VoPay, an embedded payment technology company, is excited to announce the launch of its new vertical focused on the insurance industry, delivering a comprehensive suite of modular solutions designed to optimize financial operations for insurance carriers and Managing General Agents (MGAs). In an era where efficiency and transparency are paramount,......
NICE Actimize Launches AI-Powered Fraud Investigations Solution to Mitigate Losses and Maximize Efficiencies
Analytics Artificial Intelligence News Risk Management Security

NICE Actimize Launches AI-Powered Fraud Investigations Solution to Mitigate Losses and Maximize Efficiencies

Business Wire
Generative AI and advanced analytics automate processes to help financial institutions meet regulatory timelines and ensure customer satisfaction NICE Actimize, a NICE business announced the availability of the market’s first AI-powered Fraud Investigations solution that facilitates end-to-end fraud management capabilities from detection to investigations. Explicitly designed to enable fraud investigations post detection, the new......
1