Search Results for: Customer Experience

UserTesting Report Reveals More Than One-third of UK Customers Suffer ‘Poor’ Banking Experiences
Banking News

UserTesting Report Reveals More Than One-third of UK Customers Suffer ‘Poor’ Banking Experiences

Fintech News Desk
by Fintech News Desk0
Traditional banks trail fintech rivals in offering positive customer experiences as just 36% say their experience is good or better  UK Banking Empathy Experience Index (EXi) report finds only 12% of traditional bank customers and 15% of fintech customers say they receive ‘excellent’ experiences. Fintech customers are more prone to......
Capintel Partners With Canadian Financial Services Leader Equitable Life to Enhance Experience For Financial Advisors and Customers
Fintech News

Capintel Partners With Canadian Financial Services Leader Equitable Life to Enhance Experience For Financial Advisors and Customers

Fintech News Desk
by Fintech News Desk0
CapIntel’s partnership with Equitable Life signals accelerated movement within Canadian financial services leaders working with fintech companies to thrive in a digital world. CapIntel, a financial technology (Fintech) company that supports wholesalers and financial advisors in their day-to-day workflow to deliver top-tier client service, announced a partnership with Equitable Life. Leading......
Tavant Launches VΞLOX NXT to Amplify Customer-Centricity and Transform Borrower Experiences
Lending Mortgage News

Tavant Launches VΞLOX NXT to Amplify Customer-Centricity and Transform Borrower Experiences

Fintech News Desk
by Fintech News Desk0
Next-generation digital lending platform combines dynamic user interfaces, advanced consumer behavior tracking, and customer segmentation to hyper-personalized borrower experiences Tavant, Silicon Valley’s leading digital lending solutions provider, launched VΞLOX NXT, the latest and most advanced edition of its AI-based digital lending platform. The fully re-architected solution combines the proven back-end......
Vergent LMS Customer Portal Provides An Omnichannel Experience For Borrowers
Fintech Lending News

Vergent LMS Customer Portal Provides An Omnichannel Experience For Borrowers

Fintech News Desk
by Fintech News Desk0
Vergent, a premier fintech lending platform, offers a configurable white-label customer portal to assist borrowers in originating and self-servicing loans.  Latest Fintech Insights: Datavault Contracts With Agri-Fintech Company Tingo To Deliver Data Revenue To Its 10 Million International Members  Vergent’s customer portal allows borrowers to easily manage their loans in one place. The portal enables borrowers to easily apply for new loans or refinance existing loans. Self-servicing is......
EasyPost and SellerActive Partner to Provide a More Reliable and Simplified Shipping Experience for Customers
E-commerce News

EasyPost and SellerActive Partner to Provide a More Reliable and Simplified Shipping Experience for Customers

Fintech News Desk
by Fintech News Desk0
–EasyPost, a leading provider of shipping APIs that solve complex logistics problems for online merchants, announces its partnership with SellerActive, a multichannel e-commerce platform, to provide a best-in-class shipping experience for all SellerActive enterprise and SMB customers. Users can leverage SellerActive’s highly effective multichannel management platform designed to help e-commerce businesses......
Lucid Selects Bank of America as Preferred Lender to Support Customer Ownership Experience
News Trading

Lucid Selects Bank of America as Preferred Lender to Support Customer Ownership Experience

Fintech News Desk
by Fintech News Desk0
Lucid Air customers can now apply for financing through Bank of America online or through a dedicated concierge service – Customers can finance directly through Bank of America when ordering a Lucid Air – Customer deliveries of the Lucid Air underway Lucid Group, which is setting new standards with its......
Visionary Global Fintech Companies Invest in Customer Service Experience by Partnering with Helpshift
Digital Payments Fintech News

Visionary Global Fintech Companies Invest in Customer Service Experience by Partnering with Helpshift

Fintech News Desk
by Fintech News Desk0
Financial platforms leverage systems to keep customers in-app for help Helpshift, the established leader for in-app customer service in the mobile gaming industry, has set its sights on expanding its services to the rapidly growing fintech industry. Helpshift had long predicted an all-mobile shift of payments, financial management and general......
POPi/o Partners With ProAG Bankware Technologies To Enhance Digital Experiences for Agricultural Lenders & Customers
Banking Digital Mobile Banking News

POPi/o Partners With ProAG Bankware Technologies To Enhance Digital Experiences for Agricultural Lenders & Customers

Fintech News Desk
by Fintech News Desk0
Digital banking platform’s latest collaboration gives agricultural industry workers a comprehensive digital solution for every level of banking service need Digital banking experience leader POPi/o Mobile Video Cloud (POPi/o) announced its partnership with ProAG Bankware Technologies, a provider of fully-integrated and customizable credit facilitation solutions for agricultural bankers and lenders. The collaboration......
Colt Technology Services Enriches Customer Digital Experiences with Blue Planet
Investments News

Colt Technology Services Enriches Customer Digital Experiences with Blue Planet

Fintech News Desk
by Fintech News Desk0
Automated assurance software rapidly resolves network issues and improves service reliability Colt Technology Services, a leading provider of agile, high-bandwidth connectivity solutions, has deployed software from Blue Planet, a division of Ciena. Colt’s IQ Network now uses Blue Planet fault management software, which will transform the Network Assurance experience that Colt provides......
Banks Potentially Losing Customers Due To Poor Digital Experience, According To MagiClick
Banking Digital Mobile Banking News

Banks Potentially Losing Customers Due To Poor Digital Experience, According To MagiClick

Fintech News Desk
by Fintech News Desk0
81% of adults say the quality of online experience determines who they bank with 81% of adults say the quality of online experience determines who they bank with, according to new research into post-pandemic digital banking trends in the UK. A survey of 2,087 UK adults, commissioned by digital agency......
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