Search Results for: Customer Experience

Glia's Dan Michaeli And Rick Delisi Create Playbook For Delivering A Five-star Experience For Today's Customers In "Digital Customer Service," Published Today By Wiley
Banking Digital Fintech News

Glia’s Dan Michaeli And Rick Delisi Create Playbook For Delivering A Five-star Experience For Today’s Customers In “Digital Customer Service,” Published Today By Wiley

Fintech News Desk
by Fintech News Desk0
Glia, a leading provider of Digital Customer Service, announced that Dan Michaeli, CEO and co-founder, and Rick DeLisi, lead research analyst and co-author of The Effortless Experience, have launched their book: Digital Customer Service: Transforming Customer Experience for an On-Screen World. The book was published by Wiley, and is available through Amazon, Barnes & Noble and wherever books......
NXTsoft and Finn AI Partner to Deliver Frictionless AI-Driven Customer Service Experience to Financial Institution Customers
Banking Digital Fintech Mobile Banking News

NXTsoft and Finn AI Partner to Deliver Frictionless AI-Driven Customer Service Experience to Financial Institution Customers

Fintech News Desk
by Fintech News Desk0
NXTsoft and Finn AI established a partnership to pre-integrate API connectivity into Finn AI’s conversational AI-chatbot designed for banks and credit unions NXTsoft, the market leader in comprehensive, secure API connectivity for fintechs and financial institutions and Vancouver, BC-based Finn AI (finn.ai), a company that builds conversational AI for banks......
TreviPay Mobile App Digitizes Pay-Later Experience for B2B Customers
B2B Digital Payments Fintech News

TreviPay Mobile App Digitizes Pay-Later Experience for B2B Customers

Fintech News Desk
by Fintech News Desk0
One-click access to B2B credit in store will eliminate the need for credit cards and paper receipts, boost security and drive preference and loyalty TreviPay, a global financial technology company, today announced the release of its one-click mobile payments app for B2B buyers. The TreviPay mobile app is an industry......
W1TTY Taps Oracle to Provide a Better Digital Banking Experience to Customers
Banking Digital News

W1TTY Taps Oracle to Provide a Better Digital Banking Experience to Customers

Fintech News Desk
by Fintech News Desk0
Finance innovator uses Oracle Banking suite on Oracle Cloud Infrastructure (OCI) to provide smarter finance solutions to customers in Europe W1TTY, a smart finance innovator set to launch this fall, aims to offer customers a clear choice in how they manage their money with hyper-personalized products and services. Running on......
Flooid and SensePass Announce Partnership to Enhance Seamless Customer Payment Experience
Digital Payments Fintech News

Flooid and SensePass Announce Partnership to Enhance Seamless Customer Payment Experience

Fintech News Desk
by Fintech News Desk0
Flooid, a market-leading unified commerce SaaS platform, announced a new strategic partnership with SensePass, a digital payment network connecting mobile apps and alternative forms of payment to brick-and-mortar Point-of-Sale (POS) systems for seamless payments. Flooid’s platform enables retail and hospitality brands to sell to customers flexibly and consistently, wherever they......
OppFi Board of Directors Will Bring Diverse Experience in Driving Growth, Innovation, and Customer-Centric Excellence
Fintech News

OppFi Board of Directors Will Bring Diverse Experience in Driving Growth, Innovation, and Customer-Centric Excellence

Fintech News Desk
by Fintech News Desk0
Company will celebrate its recent listing on the New York Stock Exchange by ringing The Closing Bell® on July 27 OppFi Inc., a leading financial technology platform that powers banks to help the everyday consumer gain access to credit, announced it will celebrate its listing on the New York Stock......
Driveway Enhances Customer Shopping Experience with Affordability and AI Financing Guidance Features
E-commerce News

Driveway Enhances Customer Shopping Experience with Affordability and AI Financing Guidance Features

Fintech News Desk
by Fintech News Desk0
Driveway, reimagining the way consumers shop for and finance vehicles online, announced today three powerful new features now live on driveway.com. Driveway’s upgraded shopping experience enables customers to shop and filter vehicles by monthly payment, customize a payment with a new budget and payment calculator and achieve a higher likelihood......
Malaysia's Biggest Sports Retailer Al-Ikhsan Partners with Pine Labs to Enable Seamless In-store Payment Experiences for Its Customers
Commerce News

Malaysia’s Biggest Sports Retailer Al-Ikhsan Partners with Pine Labs to Enable Seamless In-store Payment Experiences for Its Customers

Fintech News Desk
by Fintech News Desk0
Pine Labs, one of Asia’s leading merchant commerce platforms, today announced that it has deployed its point of sale (PoS) solutions across the 136 stores of Al-Ikhsan, the biggest sports retailer in Malaysia. The fully integrated tech stack of payments, wallets, gift cards, and Buy Now Pay Later (BNPL) by......
NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences
Finance Fintech News

NICE Real-Time Authentication Selected by VPBank to Safeguard Omnichannel Customer Interactions and Improve Experiences

Fintech News Desk
by Fintech News Desk0
VPBank’s implementation of NICE’s voice biometrics will seamlessly secure contact center calls, reduce handle times and boost service quality NICE announced that Vietnam Prosperity Joint-Stock Commercial Bank (VPBank) has selected NICE Real-Time Authentication (RTA) to enhance call security, prevent fraud and improve customer experiences. VPBank’s adoption of NICE’s self-service authentication for its......
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