Search Results for: "customer experience"

EY Wins 2021 SAP® Pinnacle Awards for Partner of the Year in SAP Business Technology Platform and Experience Management
Business News

EY Wins 2021 SAP® Pinnacle Awards for Partner of the Year in SAP Business Technology Platform and Experience Management

Fintech News Desk
by Fintech News Desk0
– EY has been recognized by SAP for the eighth consecutive year – EY spotlighted as a finalist in five categories  EY announces that it has received two 2021 SAP® Pinnacle Awards for Partner of the Year – SAP Business Technology Platform and Partner of the Year – Experience Management, SAP and......
Flexible Payment Options Helping Small Businesses Stimulate Growth Online According to Zip
Business Digital Payments News

Flexible Payment Options Helping Small Businesses Stimulate Growth Online According to Zip

Fintech News Desk
by Fintech News Desk0
As the online retail sector continues to boom post COVID lockdowns, ‘buy now, pay later’ services allow small business owners to drive sales and growth The new-age version of lay-by, buy now pay later (BNPL) services like Zip, allow shoppers to pay for products through instalments and receive them straight away. Partnering......
Customers Bank Expands Consumer Installment Loan Program With Upstart
Artificial Intelligence Blockchain Fintech News

Customers Bank Expands Consumer Installment Loan Program With Upstart

Fintech News Desk
by Fintech News Desk0
Upstart, a leading artificial intelligence (AI) lending platform, announced Customers Bank, a full-service super-community bank and subsidiary of Customers Bancorp, Inc., has expanded and extended its bank partnership with Upstart to scale its personal loan program through the Upstart Referral Network and its own consumer banking site. Through Upstart’s AI......
P97 Mobile Apps Include Pay at the Pump and EV Charging Functionality for Petro-Canada
Commerce Digital Payments News

P97 Mobile Apps Include Pay at the Pump and EV Charging Functionality for Petro-Canada

Fintech News Desk
by Fintech News Desk0
P97, a leader in cloud-based mobile commerce, together with Petro-Canada, a Suncor business, delivers new customer experiences with Pay at the Pump and EV Charging functionality through the Petro-Canada and Petro-Canada EV Apps. Each App delivers a valuable service for its consumers in their digital journey. “Petro-Canada recognizes the importance......
Ping Identity and ProofID Unite to Simplify Identity Security for Tesco Bank
Banking News

Ping Identity and ProofID Unite to Simplify Identity Security for Tesco Bank

Fintech News Desk
by Fintech News Desk0
Ping Identity’s flexible solutions improve customer experience and help achieve compliance Ping Identity, the Intelligent Identity solution for the enterprise, has partnered with ProofID to successfully simplify identity security for Tesco Bank, the banking division of the UK’s largest supermarket retailer, to enable a more secure and customer-centric banking experience. “We......
Adyen Expands Acquisition Capabilities in Japan Amid Growing Push for Cashless Payments
Digital Payments News

Adyen Expands Acquisition Capabilities in Japan Amid Growing Push for Cashless Payments

Fintech News Desk
by Fintech News Desk0
Adyen launches its procurement solution in Japan to help companies achieve higher authorization rates, better customer experiences and a deeper understanding of data as the Japanese market transitionsto online payments.  ADYEN, the global payments platform of choice for many of the world’s leading companies, announced the expansion of its procurement......
Adyen Expands Acquisition of Capabilities to Japan
Digital Payments News

Adyen Expands Acquisition of Capabilities to Japan

Fintech News Desk
by Fintech News Desk0
Adyen Expands Acquisition of Capabilities to Japan Amid Growing Push for Cashless Payments Adyen launches its procurement solution in Japan to help companies achieve higher authorization rates, better customer experiences, and deeper data insights as the Japanese market transitions to online payments. ADYEN, the global payments platform of choice for......
SB Finance Partners with OneConnect Financial Technology To Roll-out Cloud Based Financial Technology
Finance Fintech News

SB Finance Partners with OneConnect Financial Technology To Roll-out Cloud Based Financial Technology

Fintech News Desk
by Fintech News Desk0
Consumer lending company, SB Finance Company Inc. has signed a strategic partnership with OneConnect Financial Technology Co., Ltd., a leading technology-as-a-service platform for financial institutions and an associate of Ping An Insurance (Group) Company of China, Ltd., to provide Filipinos with greater accessibility to credit and better customer experience in an effort to promote financial inclusion......
How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 
Banking Fintech Guest Posts

How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 

Aakash Shah
by Aakash Shah0
Satisfying Banking Customers’ Expectations for Modern Customer Service While it is true that customers have ever-growing expectations about the way they like to bank, we should note that the basics of what’s important to customers have not changed in decades. Customers will never ask for a service to be more......
Why Digital Transformation Efforts Are Undermined by an Insufficient Focus On Process
Economy Guest Posts

Pandemic Paradox: Why Digital Transformation Efforts Are Undermined by an Insufficient Focus On Process

Mark Elkin
by Mark Elkin0
The pandemic accelerated digital transformation, made customer experience a greater differentiator, and added complexity to an already process-heavy, regulated, and risk-averse industry. While banks know they need to step up their digital transformation efforts, they’re focusing on the wrong strategies and tactics to achieve them. First, to define and document......
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