Search Results for: "customer experience"

Bitex Partners with Onfido for Instant and Secure KYC for Crypto Investors
Artificial Intelligence Cryptocurrency Currency Exchange Machine Learning News

Bitex Partners with Onfido for Instant and Secure KYC for Crypto Investors

Fintech News Desk
by Fintech News Desk0
AI powered automatic facial similarity detection to authenticate customers in real time; prevent fake users from joining Bitex platform With volatility emerging as a major concern around digital assets like Bitcoins, implementation of strict Know Your Customer (KYC) and Anti-Money Laundering (AML) measures have gained significance. To provide instant and......
Brim Financial Raises $25 Million Series B To Transform The Way People Bank And Shop
Finance Fintech News

Brim Financial Raises $25 Million Series B To Transform The Way People Bank And Shop

Fintech News Desk
by Fintech News Desk0
Series B round co-led by Desjardins Group and US-based EPIC Ventures Funding will accelerate the rollout of Brim Financial’s full suite of digital payment products and the expansion of its rapidly growing Platform as a Service Brim Financial (Brim), a Canadian next-generation Fintech company and certified issuer, announced the close......
Nok Nok Labs and Netcetera to Provide Delegated Authentication Solutions for Compliance with PSD2-Strong Customer Authentication and EMV® 3-D Secure
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Nok Nok Labs and Netcetera to Provide Delegated Authentication Solutions for Compliance with PSD2-Strong Customer Authentication and EMV® 3-D Secure

Fintech News Desk
by Fintech News Desk0
Nok Nok and Netcetera enable secure authentication with enhanced visibility into risks related to global banking and payment regulations Nok Nok Labs (Nok Nok), the trusted leader in passwordless authentication and Netcetera, the trusted partner for digital payment solutions, today announced a partnership that will deliver delegated authentication solutions to merchants......
PremFina and Microsoft AI Collaboration Sees 70% Customer Responses Handled Without Humans
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PremFina and Microsoft AI Collaboration Sees 70% Customer Responses Handled Without Humans

Fintech News Desk
by Fintech News Desk0
PremFina Ltd, the U.K.’s first venture capital backed alternative insurance premium finance company announces its UK collaboration with Microsoft Corp., the world’s largest software company by revenue, has resulted in its artificial intelligence (AI) driven chat bot handling 70% of all data-led customer queries with zero delay in response times.......
CCC Appoints Software Industry Veteran Shivani Govil As Chief Product Officer
Artificial Intelligence Business InsurTech News

CCC Appoints Software Industry Veteran Shivani Govil As Chief Product Officer

Fintech News Desk
by Fintech News Desk0
 A Seasoned Executive In Enterprise SaaS and AI Technology, Govil Joins CCC to Drive Product Innovation for the P&C Insurance Industry Technology Leader  CCC Information Services Inc. (CCC), a leading SaaS platform for the P&C insurance economy, strengthens its executive team by adding Shivani Govil as Chief Product Officer. Govil......
Technisys Acquires Kona To Elevate Digital Banking Experience With Conversational AI
Artificial Intelligence Banking Mobile Banking News

Technisys Acquires Kona To Elevate Digital Banking Experience With Conversational AI

Fintech News Desk
by Fintech News Desk0
The acquisition extends the Technisys digital banking platform to redefine customer engagement and deliver self-driving capabilities Technisys — the company behind the next-gen core and digital banking platform known as Cyberbank — announces its acquisition of Kona, a conversational AI-powered innovator in the banking industry. The acquisition accelerates Technisys’s plan......
Exact Payments Adds New CTO Ravi Rajamiyer to its Executive Team
Artificial Intelligence Cloud Digital Payments Machine Learning News

Exact Payments Adds New CTO Ravi Rajamiyer to its Executive Team

Fintech News Desk
by Fintech News Desk0
Exact Payments, LLC (“Exact”) announced today that Ravi Rajamiyer, M. Tech. / PhD, has joined the company as its Chief Technology Officer. Ravi brings more than 20 years of experience building and leading technology teams across industries from global payments to Cloud Security, AI/Machine Learning, Data Center Virtualization and mobile......
MK Decision Partners with First Bank of Alabama for Credit Card Origination System
Digital Finance Fintech News

MK Decision Partners with First Bank of Alabama for Credit Card Origination System

Fintech News Desk
by Fintech News Desk0
Bank sees 200 percent growth in application volume and cuts underwriting time in half MK Decision (MK), a FinTech provider of digital account opening and loan origination, partnered with First Bank of Alabama, a $719 million-asset community bank in Alabama, to transform their institution’s credit card program from paper applications to digital customer onboarding. After......
FinTech Company ENACOMM Onboards Tech Industry Veteran John Sullivan to Deepen Its Presence Nationwide
Fintech News

FinTech Company ENACOMM Onboards Tech Industry Veteran John Sullivan to Deepen Its Presence Nationwide

Fintech News Desk
by Fintech News Desk0
Sullivan to focus on equipping banks and credit unions in the West with solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency FinTech enablement company ENACOMM is continuing to invest in industry talent with its new hire of John Sullivan as Regional Vice President of......
Envision Bank Enters Agreement to Outsource Mortgage Servicing to Dovenmuehle
Finance Fintech Mobile Banking News

Envision Bank Enters Agreement to Outsource Mortgage Servicing to Dovenmuehle

Fintech News Desk
by Fintech News Desk0
Partnership Pledges Omni-Channel Convenience and Stellar Customer Care Envision Bank announced that it has signed a contract with Dovenmuehle Mortgage, Inc. (“Dovenmuehle”), one of the largest private label mortgage subservicing companies in the U.S., to support and manage its mortgage subservicing business, including customer service, payment processing, escrow administration, payoffs......
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