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How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 
Banking Fintech Guest Posts

How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 

Aakash Shah
Satisfying Banking Customers’ Expectations for Modern Customer Service While it is true that customers have ever-growing expectations about the way they like to bank, we should note that the basics of what’s important to customers have not changed in decades. Customers will never ask for a service to be more......
Digital Vehicle Inspections by AutoVitals Help Develop Motorist Trust in the Digital Age
Digital News

Digital Vehicle Inspections by AutoVitals Help Develop Motorist Trust in the Digital Age

Fintech News Desk
The Misunderstood Mechanic Is A Thing of the Past, Thanks to Digital Shop Success Solutions from AutoVitals AutoVitals – the only complete digital Shop Success Solution for the independent auto repair shop – is helping shops drive profitable growth with their highly-reviewed suite of tools for automated workflow, digital inspections, online......
Levitate Partners with Redtail Technology to Bring Keep-in-Touch Marketing Solution to the Finance Industry
Business Fintech News

Levitate Partners with Redtail Technology to Bring Keep-in-Touch Marketing Solution to the Finance Industry

Fintech News Desk
Users of Redtail CRM can now seamlessly integrate with Levitate’s personalized marketing tools. Levitate, the keep-in-touch marketing platform started by former ShareFile founder Jesse Lipson, announced an integration partnership with Redtail Technology, the leading provider of client relationship management (CRM) solutions for financial advisors. Read More: SBLI Increases Coverage to $750K......
Banking Fintech Fintech Startups Interviews

Global Fintech Interview with Clara Shih, CEO and Founder at Hearsay Systems

Paroma Sen
Today’s customers want the speed and convenience of digital services combined with the empathy and trust of their finance or bank relationship manager. Now especially during the pandemic, financial services customers are demanding more authentic engagement with their financial advisors, bankers, and mortgage consultants. How can fintechs and FIs keep......
Broadridge Names Vijay Mayadas to Lead Capital Markets
Fintech Investment Services News

Investor Preferences Undergo Lasting Transformation from Covid-19 Pandemic, Reveals Broadridge Survey

Fintech News Desk
Changes in how investors and financial advisors collaborate, at first caused by Covid-19, are likely to remain long after the pandemic, according to a new survey from Broadridge Financial Solutions, a global Fintech leader. Over half (57%) of investors surveyed said communications with their advisor had changed in some way in......
Onna Raises $27M Series B to Scale World's First Knowledge Integration Platform (KIP)
Fintech Investment Services News

Onna Raises $27M Series B to Scale World’s First Knowledge Integration Platform (KIP)

Fintech News Desk
Onna, the world’s first Knowledge Integration Platform (KIP), announced a $27M Series B investment. This latest investment round, led by Atomico with participation from Glynn Capital, will be used to grow Onna’s engineering, product and partnerships teams to further develop its ecosystem of integrations and applications. Previous investors Dawn Capital, Nauta Capital......
Online Shoppers Should be on the Lookout for eSkimmers, a Digital Version of Porch Pirates
Business News

Online Shoppers Should be on the Lookout for eSkimmers, a Digital Version of Porch Pirates

Fintech News Desk
In advance of the holiday shopping season, consumers throughout the United States are being warned of the prevalence of eSkimmers, a new breed of software hackers that infiltrate a shopping website and use malware to steal credit card or debit card information as the consumer enters it at point-of-sale. “At......
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