Search Results for: customer experience management

Compliance management Finance Fintech Guest Posts

Complaint Management and Compliance: Where AI and the Human Touch Coalesce in Fintech

John Sun
by John Sun0
The finance industry has officially entered the era of artificial intelligence (AI), with nearly two in every three Americans indicating that they want more AI embedded into their financial services. Today, fintech companies are using AI for everything from fraud detection, to credit scoring, to automating tasks and customer support.......
Futureverse Chooses Ripple Custody to Provide Custody Solutions for Web3 Apps, Games and Experiences
Artificial Intelligence Blockchain Finance Fintech News

Futureverse Chooses Ripple Custody to Provide Custody Solutions for Web3 Apps, Games and Experiences

Business Wire
by Business Wire0
Ripple, the leading provider of digital asset infrastructure, and Futureverse, a premier AI and metaverse technology and content company, announced plans to integrate Ripple Custody to enable Futureverse to securely custody its digital assets. Futureverse will enable secure, compliant Know Your Customer (KYC) verified access to DeFi via its self-developed Ottó......
Paze Online Checkout Experience Added for Sephora's Beauty Insider Loyalty Members
Finance Fintech News

Paze Online Checkout Experience Added for Sephora’s Beauty Insider Loyalty Members

PR Newswire
by PR Newswire0
Customers to enjoy a convenient new way to check out online, offered by their bank or credit union  Early Warning Services, LLC announced today that the Paze online checkout option is now available at Sephora for members of its Beauty Insider Loyalty program. Paze is a convenient way to check......
Jeri-Larsen-strengthens-LoanPro-executive-team-as-Chief-Customer-Officer
Finance Fintech News

Jeri Larsen strengthens LoanPro executive team as Chief Customer Officer

Business Wire
by Business Wire0
LoanPro, the API-first, modern lending and credit platform, announces that Jeri Larsen has joined their executive team as Chief Customer Officer. Jeri brings extensive experience in customer relationship management, sales, and consulting — with a proven track record of driving success in the tech industry. Most recently, she served as......
Corcentric Appoints Manoj Narayan as Senior Vice President of Order-to-Cash, Payments, and Data Product Management
Finance Fintech News

Corcentric Appoints Manoj Narayan as Senior Vice President of Order-to-Cash, Payments, and Data Product Management

GlobeNewswire
by GlobeNewswire0
Corcentric, a leading global provider of best-in-class procurement and finance solutions, announced today that Manoj Narayan has joined the organization as senior vice president of Product Management, with responsibilities for Corcentric’s Order-to-Cash (O2C), Payments, and Data products within the portfolio. Narayan will also drive the development of Corcentric’s next generation application development......
Vanilla Closes New Funding Round to Accelerate Adoption of Estate Planning in Wealth Management
Investment Services News

Vanilla Closes New Funding Round to Accelerate Adoption of Estate Planning in Wealth Management

Business Wire
by Business Wire0
Award-winning estate planning software company to accelerate investments in AI, expansion of platform, and customer adoption. Vanilla, the award-winning estate planning software company, announced strategic fundraising led by returning investor Insight Partners, in addition to contributions from Venrock, Vanguard, and other previous investors. Vanilla also welcomes a new strategic investor,......
GhostDraft-and-Zensar-Partner-to-Bring-Advanced-Insurance-Communications-Management-Solutions-to-the-Market
Finance Fintech News

GhostDraft and Zensar Partner to Bring Advanced Insurance Communications Management Solutions to the Market

EIN Presswire
by EIN Presswire0
This Strategic Partnership Integrates Advanced CCM Technology with Expert IT Services to Drive Innovation, Efficiency, and Speed to Market for Insurers GhostDraft, a leading provider of customer communications management (CCM) technology designed for insurance, is proud to announce its strategic partnership with Zensar Technologies. This global organization conceptualizes, builds, and......
InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company
Digital Payments News

InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company

Business Wire
by Business Wire0
InvoiceCloud, a leading solution for digital bill payment services, announced a new leadership team and a strong first half of 2024 with customer wins and engagement as the company enters its next stage of growth. Formerly part of the EngageSmart brand, a provider of vertically tailored customer engagement software and......
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The Impact of Automation and Data Intelligence on Customer Experience in Financial Services

Prajakta Ayade
by Prajakta Ayade0
Automation and data intelligence are driving significant transformations across finance, particularly in customer experience. These technologies are reshaping how financial institutions interact with customers, offering personalized, efficient, and seamless services. Enhancing Efficiency and Accuracy One of the primary benefits of automation in financial services is the enhancement of efficiency and......
DeltaPrime & Ledger Works Partner to Re-invent Risk Management for DeFi Lending
DeFi Lending News Risk Management

DeltaPrime & Ledger Works Partner to Re-invent Risk Management for DeFi Lending

EIN Presswire
by EIN Presswire0
DeltaPrime & Ledger Works partner to re-invent risk management for DeFi lending DeltaPrime, a non-custodial liquidity market, is partnering with Ledger Works (“LWorks”) to introduce advanced financial risk modeling capabilities to its Decentralized Lending and Investment Platform, which operates on Avalanche and Arbitrum. By partnering with LWorks, DeltaPrime will be......
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