Search Results for: customer insights

The Banking Technology That’s Cutting Down Wait Times for Customers
Banking Guest Posts Insights

The Banking Technology That’s Cutting Down Wait Times for Customers

Rohit Bhosale
by Rohit Bhosale0
Over the past few years, we’ve seen tremendous innovation of banking technology across the banking sector. With headlines of bricks and mortar branches diminishing, the emergence of new challenger banks has piled the pressure on financial firms to elevate their digital customer experience (CX). The industry has responded by investing......
Full Skope and Boss Insights Partner to Give Business Lenders and Payment Providers a Competitive Edge
Finance News

Full Skope and Boss Insights Partner to Give Business Lenders and Payment Providers a Competitive Edge

Fintech News Desk
by Fintech News Desk0
Global leader in lending solutions Full Skope partners with Boss Insights’ API platform to offer business lenders global leading access to financial data (accounting, banking, commerce, payroll, and tax data) Full Skope, the creator of SkopeLend, a best-in-breed, modern loan origination platform for both consumer and commercial loans partners with Boss......
Customer Satisfaction with Canadian Bank
Finance News

Customer Satisfaction with Canadian Bank and Credit Card Digital Experience Declines, J.D. Power Finds

Fintech News Desk
by Fintech News Desk0
Homogenized Digital Platforms and Growing Consumer Financial Stress Create Challenges for Websites and Mobile Apps At a time when credit card and bank customers in Canada are using financial institution mobile apps and websites more than ever, overall satisfaction with those digital experiences is in decline. According to a series......
Keyno CVVke Fraud Prevention Solution Significantly Reduces Online Fraud for Fidelity Bank Bahamas Customers
Banking News

Keyno CVVke Fraud Prevention Solution Significantly Reduces Online Fraud for Fidelity Bank Bahamas Customers

Fintech News Desk
by Fintech News Desk0
Keyno Inc, a leading maker of cutting-edge payment technologies, today announced it has facilitated a dramatic and sustained reduction in online fraud at Fidelity Bank Bahamas with its CVVkey (dynamic CVV2) fraud prevention solution. The year-over-year comparison of debit and credit card portfolios showed an overall fraud reduction of 70.8%......
Salesforce Announces New Customer 360 Innovations Across Commerce and Marketing Clouds For Building Trusted Relationships at Scale
Commerce News

Salesforce Announces New Customer 360 Innovations Across Commerce and Marketing Clouds For Building Trusted Relationships at Scale

Fintech News Desk
by Fintech News Desk0
Connected data and automation capabilities make companies more productive and efficient, without sacrificing customer experience Customer Data Platform integrates with Google for seamless first party data interoperability and in the future, easy to use segment-level insights New AppExchange partners for Customer Data Platform (CDP) and Commerce Cloud extend the power......
Accepting Digital Currency is Increasingly Key to Growing Customer Confidence and Engagement According to Deloitte Merchant Survey
Digital Payments News

Accepting Digital Currency is Increasingly Key to Growing Customer Confidence and Engagement According to Deloitte Merchant Survey

Fintech News Desk
by Fintech News Desk0
The Merchants Getting Ready for Crypto: Merchant Adoption of Digital Currency Payments Survey reflects current projections, priorities and challenges around cryptocurrency payments, according to top U.S. merchants As consumers progressively purchase a wider spectrum of goods and services via digital currencies, U.S. merchants are reflecting a greater optimism, prioritization and......
BTSE CRYPTO EXCHANGE LAUNCHES FIRST-EVER USDD PERPETUAL FUTURES
Fintech Funding News

Sterling Bank & Trust, FSB Eliminates Non-Sufficient Fund Fees to Benefit Customers

Fintech News Desk
by Fintech News Desk0
Sterling Bank & Trust, FSB (“Sterling”), the wholly-owned subsidiary of Sterling Bancorp, Inc. announced the elimination of non-sufficient fund fees (“NSF”) effective June 1, 2022. Sterling is dedicated to improving the financial standing of its customers and committed to making significant changes to help those they serve. Latest Fintech News: EDB,......
Franklin Mutual Insurance Group Selects Guidewire Cloud to Enhance Customer Experience for Business Growth
InsurTech News

Franklin Mutual Insurance Group Selects Guidewire Cloud to Enhance Customer Experience for Business Growth

Fintech News Desk
by Fintech News Desk0
New Jersey Property and Casualty (P&C) insurer to leverage Guidewire Cloud to increase business agility and deliver more value to agents, employees, and policyholders Franklin Mutual Insurance Group, a P&C insurance provider for New Jersey residents and business owners, and Guidewire announced that Franklin Mutual Insurance has selected Guidewire Cloud to......
Global Home Finance Offering No-Closing Cost Subsidy Program
Banking News

BPI and Alipay+ Collaborate to Enable Digital Banking Customers to Shop Global

Fintech News Desk
by Fintech News Desk0
This makes BPI the first bank partnering Alipay+ as a mobile payment provider to extend its payments service beyond local merchants. The Bank of the Philippine Islands (BPI) recently sealed a pioneering partnership with Alipay+, a suite of global cross-border mobile payments and marketing solutions operated by Ant Group, to......
With Upgraded Risk Control System, CBiBank, A Licensed Commercial Bank in the US Protects Customers' "pocketbooks"
Banking News

With Upgraded Risk Control System, CBiBank, A Licensed Commercial Bank in the US Protects Customers’ “pocketbooks”

Fintech News Desk
by Fintech News Desk0
CBiBank, integrated financial service provider for international trade enterprises and individuals Recently, CBiBank, a licensed emerging commercial bank in the United States, upgraded its risk control system as a whole in terms of system security and transaction monitoring, in order to ensure the transaction security of customers. Latest Fintech News:......
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