Search Results for: Customer service

Anaptyss helps Global Banking and Financial Services Institutions Deliver Exceptional Customer Experiences
Banking News

Anaptyss helps Global Banking and Financial Services Institutions Deliver Exceptional Customer Experiences

Fintech News Desk
by Fintech News Desk0
Amid fierce competition, borrower expectations, and rising rates, the goal is to deliver delightful services for customers while ensuring execution excellence and audit compliance. For one of it’s customers On Q Financial, Digital Knowledge Operations™ assures the outcomes through careful integration of Robotic Process Automation, process re-engineering, and robust quality......
Revation Surpasses Milestone 600th Banking Customer on Its Digital-first Contact Center as a Service Platform
Banking Finance News

Revation Surpasses Milestone 600th Banking Customer on Its Digital-first Contact Center as a Service Platform

Fintech News Desk
by Fintech News Desk0
Record growth and continued business development validate Revation’s position as the trusted CCaaS provider for the financial services industry Revation Systems, a digital Contact Center as a service platform (CCaaS) for highly regulated industries, announced a new milestone in its momentum. Today, over 600 banks and credit unions in the......
Synapse Announces Partnership with Lineage Bank, Enabling a Wide Range of Financial Services for Fintech Companies and Their Customers
Fintech News

Synapse Announces Partnership with Lineage Bank, Enabling a Wide Range of Financial Services for Fintech Companies and Their Customers

Fintech News Desk
by Fintech News Desk0
Agreement aligns with Synapse’s commitment to deliver total solutions for fintech companies as part of its multi-bank partnership strategy – and extends Lineage Bank’s opportunities to rapidly expand and serve more fintech customers with comprehensive digital options Synapse Financial Technologies Inc., a banking-as-a-service (BaaS) platform that increases access to best-in-class......
Pivotree and Spryker Announce Market-Disrupting Partnership for B2B Customers to Deliver Commerce-as-a-Service
B2B News

Pivotree and Spryker Announce Market-Disrupting Partnership for B2B Customers to Deliver Commerce-as-a-Service

Fintech News Desk
by Fintech News Desk0
Commerce-as-a Service eliminates heavy upfront costs allowing customers to continue the shift to frictionless commerce Pivotree Inc. a leading provider of frictionless commerce solutions, announced a new partnership with Spryker, a leading digital commerce platform for B2B, B2C, Enterprise Marketplaces and Unified Commerce. This partnership unshackles B2B customers from burdensome,......
Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees
Finance News

Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees

Fintech News Desk
by Fintech News Desk0
Leading consumer finance company leverages the world’s first Frontline Success Platform to help managers better coach and reward loan consultants across locations, enhancing NPS scores considerably AskNicely, a leader in customer experience software for service businesses, announced that Lendmark Financial Services, a leading provider of household credit and consumer loan......
FullCircl Partners With Codat to Create a Frictionless and Personalised Experience for Financial Service Providers Onboarding and Serving SME Customers
B2B News

FullCircl Partners With Codat to Create a Frictionless and Personalised Experience for Financial Service Providers Onboarding and Serving SME Customers

Fintech News Desk
by Fintech News Desk0
FullCircl, the Customer Lifecycle Intelligence (CLI) platform that helps B2B companies in financially regulated industries do better business, faster, is delighted to announce a partnership with Codat, the universal API for small business data. Latest Fintech News: Lucinity & Experian Partner to Tackle Financial Crime and Drive Enhanced Levels of KYB......
Investments in Global Contactless Services Spike to Improve Customer Satisfaction
Investments News

Investments in Global Contactless Services Spike to Improve Customer Satisfaction

Fintech News Desk
by Fintech News Desk0
Adopting a revenue-sharing model will help penetrate the touchless solutions market, says Frost & Sullivan To ease people’s fears regarding personal hygiene and safety and return to pre-pandemic stability, businesses across all industries are incorporating contactless/no-touch solutions in existing operating models. Adopting these practices will lower personal proximity, minimizing the......
ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps
Artificial Intelligence Finance News

ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps

Fintech News Desk
by Fintech News Desk0
Acquisition will help companies match people to projects and elevate employee learning, development, and workforce planning ServiceNow announced it has signed an agreement to acquire Hitch Works, a skills mapping and intelligence company. Hitch will add a new layer of AI‑powered skills insights to the industry‑leading Now Platform to help......
Flourishing Payment Security Provider Diversifies Customer Base with Acquisition of Cloud Vaulting Service
Digital Payments News

Flourishing Payment Security Provider Diversifies Customer Base with Acquisition of Cloud Vaulting Service

Fintech News Desk
by Fintech News Desk0
TokenEx purchases AuricVault to bolster product-led growth strategy Cloud tokenization and payment optimization provider TokenEx announced that it has acquired Auric Systems International and its AuricVault service. The move helps TokenEx supplement its global growth strategy by increasing its presence in Latin America and Africa. It also will enable TokenEx to receive greater......
Vergent Partners with Outsourcing Solutions Group For Accounts Receivable Services
Lending News

Vergent LMS Partners with Universal Contact Centers to Provide First-Party Customer Experience Service

Fintech News Desk
by Fintech News Desk0
Vergent LMS, a premier fintech lending platform, announced its partnership with Universal Contact Centers (UCC), a full-service bilingual contact center, to jointly integrate and market each other’s services. UCC provides nearshore, first-party staffing for a wide range of services, including customer experience, quality assurance, collections and social media management in the consumer lending industry. Based in Tijuana, Mexico, UCC’s bilingual......
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