Search Results for: Customer Experience

Visa Unlocks Digital-First Banking and Payment Experiences for Clients
Banking Digital Digital Payments Fintech News

Visa Unlocks Digital-First Banking and Payment Experiences for Clients

Fintech News Desk
With the global expansion of Visa Fintech Partner Connect, financial institutions of all sizes can access a set of Visa-certified financial technology providers Visa, the world’s leader in digital payments, announced the expansion of Visa Fintech Partner Connect—a program designed to help financial institutions quickly connect with a vetted and......
M&T Bank Customers Secure Nearly $10 Billion in Paycheck Protection Program Funding
Banking Finance News

M&T Bank Customers Secure Nearly $10 Billion in Paycheck Protection Program Funding

Fintech News Desk
M&T Bank Corporation, the nation’s fifth largest Small Business Administration (SBA) lender in fiscal year 2020, today announced more than 58,000 of its business customers received approval for a total of about $9.8 billion in funding through the Paycheck Protection Program (PPP), which has now closed to most new applicants. M&T has......
EY Wins 2021 SAP® Pinnacle Awards for Partner of the Year in SAP Business Technology Platform and Experience Management
Business News

EY Wins 2021 SAP® Pinnacle Awards for Partner of the Year in SAP Business Technology Platform and Experience Management

Fintech News Desk
– EY has been recognized by SAP for the eighth consecutive year – EY spotlighted as a finalist in five categories  EY announces that it has received two 2021 SAP® Pinnacle Awards for Partner of the Year – SAP Business Technology Platform and Partner of the Year – Experience Management, SAP and......
Customers Bank Partners with Tassat to Implement a Blockchain-Based B2B Payments Network to Meet Needs of Business Clients
B2B Digital Payments Fintech News

Customers Bank Partners with Tassat to Implement a Blockchain-Based B2B Payments Network to Meet Needs of Business Clients

Fintech News Desk
Customers Bank to Join the TassatPay® Network to Drive Client and Deposit Growth While Providing Frictionless, Instantaneous Payments and Improved User Experiences Customers Bank, a subsidiary of Customers Bancorp, Inc. a bank holding company, and Tassat, a global provider of blockchain technologies for digital payments, announced that Customers Bank will......
Customers Bank Expands Consumer Installment Loan Program With Upstart
Artificial Intelligence Blockchain Fintech News

Customers Bank Expands Consumer Installment Loan Program With Upstart

Fintech News Desk
Upstart, a leading artificial intelligence (AI) lending platform, announced Customers Bank, a full-service super-community bank and subsidiary of Customers Bancorp, Inc., has expanded and extended its bank partnership with Upstart to scale its personal loan program through the Upstart Referral Network and its own consumer banking site. Through Upstart’s AI......
How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 
Banking Fintech Guest Posts

How to Build Modern Customer Service That Matches the Growing Expectations of Banking Customers? 

Aakash Shah
Satisfying Banking Customers’ Expectations for Modern Customer Service While it is true that customers have ever-growing expectations about the way they like to bank, we should note that the basics of what’s important to customers have not changed in decades. Customers will never ask for a service to be more......
PayPal Accelerates Its Digital Transformation with Google Cloud to Support Customer Needs During Pandemic--and Beyond
Commerce Digital Fintech News

PayPal Accelerates Its Digital Transformation with Google Cloud to Support Customer Needs During Pandemic–and Beyond

Fintech News Desk
Google Cloud infrastructure and SAP HANA databases provide foundation for scale and growth at PayPal Google Cloud and PayPal announced they are deepening their relationship to further accelerate PayPal’s digital transformation and evolving customer needs. Under this expanded relationship, Google Cloud will provide both infrastructure and analytics capabilities to support......
Bitcoin in Your Bank Account? FIS, NYDIG Partner to Enable Banks to Offer Their Customers the Ability to Buy, Sell and Hold Bitcoin
Banking Finance Fintech News

Bitcoin in Your Bank Account? FIS, NYDIG Partner to Enable Banks to Offer Their Customers the Ability to Buy, Sell and Hold Bitcoin

Fintech News Desk
Industry-first solution for FIS’ core banking clients enables them to offer their customers the ability to buy, sell and hold bitcoin. FIS’ Digital One™ Mobile will provide a user-friendly interface connecting consumers seamlessly in-app with bitcoin trading services. NYDIG will provide a secure, regulated custodial and trading platform for bitcoin......
ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore
Fintech News

ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore

Fintech News Desk
ENACOMM Financial Suite with IVR app delivers next-generation call fielding for banks and credit unions, including fraud and analytics tools ENACOMM, a FinTech enablement company empowering financial services companies with affordable solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency, announced that the ENACOMM Financial......
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