Search Results for: Customer Experience

Finastra Harmonizes Origination for Deposits, Loans and Mortgages to Provide a Seamless Digital Experience
Fintech News

Finastra Harmonizes Origination for Deposits, Loans and Mortgages to Provide a Seamless Digital Experience

Fintech News Desk
by Fintech News Desk0
Fusion Originate merges Finastra’s best-of-breed origination solutions into a single platform Finastra announced the launch of Fusion Originate, a single platform encompassing consumer and business deposits, loans and mortgages. The harmonized user experience for digital online channels and back office benefits from the expertise of the Finastra UX team and design thinking......
JD Power Reports Big 5 Canadian Banks Losing Traction in Customer Satisfaction
Banking Featured News

JD Power Reports Big 5 Canadian Banks Losing Traction in Customer Satisfaction

Sudipto Ghosh
by Sudipto Ghosh0
According to JD Power’s latest report, the overall satisfaction among bank customers in Canada declined year over year, especially among customers of Big 5 banks. The findings have been published in the J.D. Power 2021 Canada Retail Banking Satisfaction Study. Compared to the midsize banks, the overall satisfaction of 787......
With $18.8 Billion in Assets, Customers Bank Furthers National Expansion
Banking News

With $18.8 Billion in Assets, Customers Bank Furthers National Expansion

Sudipto Ghosh
by Sudipto Ghosh0
Customers Bank, a digital forward consumer and commercial bank with approximately $18.8 billion in assets, is building upon its national recognition for providing innovative banking products and services to commercial clients to advance its national expansion. The next phase of the expansion includes opening a new commercial banking office in......
Agent IQ Announces Integration with the Q2 Platform to Deliver Enhanced Digital Banking Experience
Banking Digital Mobile Banking News

Agent IQ Announces Integration with the Q2 Platform to Deliver Enhanced Digital Banking Experience

Fintech News Desk
by Fintech News Desk0
Agent IQ, Inc., the leader in digital customer engagement for financial institutions, announced their integration partnership with Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending. The integration partnership means that Agent IQ can now offer an integrated solution that embeds the Agent IQ platform......
Financial Services Experienced 125 Percent Surge in Exposure to Mobile Phishing Attacks in 2020
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Financial Services Experienced 125 Percent Surge in Exposure to Mobile Phishing Attacks in 2020

Fintech News Desk
by Fintech News Desk0
New Lookout Report Finds Increased Attempts to Steal Your Corporate Login Credentials Lookout, Inc., an integrated endpoint-to-cloud security company, released a report showing that mobile phishing exposure doubled among financial services in 2020 despite a significant increase in mobile device management (MDM) deployment. The Lookout Financial Services Threat Report also uncovered a surge in......
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Commerce Digital News

New Report Finds UK Retailers Aren’t Worried About New Online Shopping Regulations, But Their Customers Are

Fintech News Desk
by Fintech News Desk0
New Strong Customer Authentication (SCA) requirements rank low on UK merchants’ list of worries, but 46% of consumers say extra steps will likely cause them to give up on transactions Retailers say the coming enforcement of the sweeping online payments regulation known as SCA is the least of their post-pandemic......
J.D. Power Ranks Northwest Bank Highest Retail Banking Customer Satisfaction in Pennsylvania
Banking Finance Fintech News

J.D. Power Ranks Northwest Bank Highest Retail Banking Customer Satisfaction in Pennsylvania

Fintech News Desk
by Fintech News Desk0
Northwest Bank ranks highest in customer satisfaction in Pennsylvania, according to the J.D. Power 2021 U.S. Retail Banking Satisfaction Study. The study analyzes the overall satisfaction customers have with their retail banking experience based on channel activities, account information, fees, problem resolution and product offerings. Read More: Agile Frameworks Receives Majority Investment......
Stocard,
B2B Digital Payments InsurTech News

For Online And Offline Purchases Stocard Launches Free, Unconditional Buyers’ Protection With Stocard Pay To Offer A Holistic Shopping Experience

Fintech News Desk
by Fintech News Desk0
Stocard, the leading European mobile wallet, launches today a free buyers’ protection for all Stocard Pay users. All purchases made, both, online and offline, with the virtual Stocard card are insured for 45 days and for an amount up to 250 euros. To offer this additional service, Stocard partners with......
Huntington Ranks Highest in Customer Satisfaction with Consumer Banking in the North Central Region in the J.D. Power 2021 US Retail Banking Satisfaction Study
Banking Mobile Banking News

Huntington Ranks Highest in Customer Satisfaction with Consumer Banking

Fintech News Desk
by Fintech News Desk0
Award reflects Huntington’s commitment to taking care of and looking out for customers and delivering exceptional customer satisfaction during height of COVID-19 pandemic Huntington Bank has claimed the highest ranking in Customer Satisfaction with Consumer Banking in the North Central Region of the J.D. Power 2021 U.S. Retail Banking Satisfaction Study,......
Deserve Launches Digital First Card on Mastercard Network for Mobile-First Experience
Fintech News

Deserve Launches Digital First Card on Mastercard Network for Mobile-First Experience

Fintech News Desk
by Fintech News Desk0
Digital First Card creates entire new credit card experience and can be branded and deployed in weeks by partners, retailers, and affinity groups Deserve, a fast-growing fintech startup based in Palo Alto, unveiled its Digital First Card, a revolutionary product that can decision consumers in minutes and allow the opportunity......
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