Search Results for: Customer Experience

Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience
Fintech News

Leading European Bank Uses NICE Authentication to Improve Security and Customer Experience

Fintech News Desk
by Fintech News Desk0
NICE Real-Time Authentication verifies customer identity in seconds and significantly boosts operations security for a leading bank in Europe NICE (Nasdaq: NICE) today announced that Alfa-Bank Russia has deployed its Real-Time Authentication (RTA) solution, enabling seamless, instantaneous verification for its customers. A leading universal private bank in Russia, Alfa-Bank now authenticates clients calling......
MAPFRE And Shift Technology Join Forces To Reinvent The Customer Claims Experience
Artificial Intelligence Fintech InsurTech News

MAPFRE And Shift Technology Join Forces To Reinvent The Customer Claims Experience

Fintech News Desk
by Fintech News Desk0
MAPFRE and Shift Technology, a provider of AI-native fraud detection and claims automation solutions for the global insurance industry, have come together to radically transform the way customers deal with insurance claims. Shift, who had already disrupted the insurance world with their acclaimed AI-powered fraud solution, is now leveraging its experience......
DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience
Banking Fintech News

DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience

Fintech News Desk
by Fintech News Desk0
DeepTarget Inc., a solution provider that utilizes data mining and machine learning to deliver targeted communications across digital channels for banks and credit unions, announced its use of leading-edge machine learning techniques partnered with historical, proprietary data to help community financial institutions complete more transactions, open more accounts and enhance......
Wildfire Systems is First to Offer Coupon Auto-Apply Functionality in a White-Label Rewards and Loyalty Platform
Banking Fintech Mobile Banking News

Banco Caja Social Provides Customers With An End-To-End Digital Banking Experience On The Backbase Platform

Fintech News Desk
by Fintech News Desk0
Backbase, a digital-first banking platform, announced that it has built a new cross-business platform for Banco Caja Social. The new platform, built from Backbase’s industry leading software, has improved the user experience and online access for the bank’s customers. This marks a new milestone in the digitization of Banco Caja Social, an institution......
Pibank Launches on Red Hat OpenShift to Digitalize the Customer Experience
Fintech Mobile Banking News

Pibank Launches on Red Hat OpenShift to Digitalize the Customer Experience

Fintech News Desk
by Fintech News Desk0
Red Hat’s open hybrid cloud platform helped to speed time-to-market by 2x, halve operational costs and free up the Pibank business to focus on innovation Red Hat, Inc., the world’s leading provider of open source solutions, announced that Pibank, part of Grupo Pichincha, has launched as a digital banking brand......
Highland Bank Implements Nutanix Technology to Adapt to the COVID-19 Pandemic
Business Fintech News

Nutanix Helps Fairway Independent Mortgage Secure World-Class Customer Experience

Fintech News Desk
by Fintech News Desk0
Company Selects Nutanix Private Cloud to Simplify and Automate IT Operations Nutanix (NASDAQ: NTNX), a leader in hybrid and multicloud computing, announced today that Fairway Independent Mortgage Corporation, the largest privately held mortgage company in the U.S., is implementing Nutanix to improve its virtual desktop infrastructure as well as simplify and automate......
Fintech InsurTech News

PFI Mega Life Ties Up With Senseforth.ai; Launches Customer Service Conversational Experience on Web and WhatsApp

Fintech News Desk
by Fintech News Desk0
PFI Mega Life Insurance, a joint-venture between Prudential Financial Inc. and Indonesia-based CT Corpora, launched a customer service conversational experience ‘Meli’ on Web and WhatsApp channels, in collaboration with Senseforth.ai, a leader in Conversational AI technology. The AI-powered conversational experience empowers the PML customers with multiple self-service options and supports......
LexisNexis® Risk Solutions Delivers Fraud Detection Capabilities and Insight into Identity Event and Application Activity through New LexisNexis® Fraud Intelligence Product
Fintech News Risk Management

LexisNexis Announces New Identity Access Management Solution Suite to Help U.S. Insurers Minimize Cybersecurity Risk and Elevate the Customer Experience

Fintech News Desk
by Fintech News Desk0
LexisNexis ID Compass Platform offers multi-layered approach to identity authentication and verification LexisNexis® Risk Solutions, a leading provider of data, analytics and technology for the insurance industry, today announced the availability of the LexisNexis® ID Compass Platform for Insurance.  A multi-layered identity access management (IAM) solution, the platform combines physical......
Banco De Comercio Selects Paygilant's Digital Fraud Prevention Solution to Strengthen Their New Digital Channel
Fintech News Risk Management

Tenpo Selects Paygilant to Provide Chileans Robust Digital Fraud Prevention and Enhanced Customer Experience

Fintech News Desk
by Fintech News Desk0
In an effort to provide maximum security to its users, Tenpo has recently closed an alliance with Paygilant, a world leader in authentication and prevention of digital fraud. Paygilant will secure Tenpo’s signature protection system, while improving the user’s experience. Read More: New Research Commissioned by Finastra Highlights Key Trends for Successful Technology......
Mastercard and ACI Worldwide Announce First Real-Time Payments Infrastructure Collaboration With Cámara de Compensación Electrónica (CCE)
Banking Business Fintech News

ACI Worldwide and Mastercard to Collaborate and Advance New Payment Solutions and Experiences for Customers

Fintech News Desk
by Fintech News Desk0
ACI Worldwide, a leading global provider of real-time digital payment software and solutions, and Mastercard, the global multi-rail payments technology company, announced that they will partner to provide a wide range of real-time payment solutions globally. They will initially collaborate to offer best-in-class central infrastructure, payments localization and access solutions......
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