Search Results for: Customer Experience

Canvas Credit Union Selects Total Expert to Power Member Experience and Engagement
Finance News

Canvas Credit Union Selects Total Expert to Power Member Experience and Engagement

Business Wire
by Business Wire0
Colorado-based credit union will utilize Total Expert Customer Intelligence to anticipate member needs and deepen relationships Canvas Credit Union, a growing community-oriented financial cooperative, has partnered with Total Expert to enhance member experience, improve communication across their 33 locations, and streamline loan officer workflows. Canvas Credit Union joins a growing list of......
Build Hyper-Personalized Fintech Experiences with Velmie
Banking Fintech News

Build Hyper-Personalized Fintech Experiences with Velmie

Fintech News Desk
by Fintech News Desk0
Velmie, a banking technology provider, released its brand new front end technology framework to enable hyper-personalized experiences for banks and fintechs. Recent studies, including one conducted by Epsilon, reveal that 80% of consumers are more likely to purchase from brands that provide personalized experiences. Additionally, a staggering 90% of consumers......
Hilltop Securities Selects Broadridge to Provide Regulatory and Customer Communications Processing
Digital Fintech News

Hilltop Securities Selects Broadridge to Provide Regulatory and Customer Communications Processing

PR Newswire
by PR Newswire0
A better digital experience for regulatory and transactional communications Hilltop Securities Inc. has selected global Fintech leader, Broadridge Financial Solutions, Inc., to provide new regulatory communications tools, expanded market coverage, and solutions to help transform the communications experience for advisors, correspondents, and investors while driving engagement and greater digital adoption. “We are......
Lightspeed’s Newest Release of its Flagship Restaurant Platform Reimagines How US Customers Run Their Front-Of-House Operations
Commerce News

Lightspeed’s Newest Release of its Flagship Restaurant Platform Reimagines How US Customers Run Their Front-Of-House Operations

GlobeNewswire
by GlobeNewswire0
Lightspeed Restaurant now drives more efficiencies in hospitality thanks to streamlined ordering and payments on smartphone devices, Advanced Insights, Intelligent Tip Management, advanced APIs, and robust offline capabilities Lightspeed Commerce Inc., the one-stop commerce platform for merchants and restaurateurs around the world announced the release of the latest version of......
CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks
Fintech News

CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks

Business Wire
by Business Wire0
CSI Call Center delivers streamlined customer service to save banks time and resources while assisting account holders’ complex and immediate inquiries CSI, a leading provider of end-to-end fintech and regtech solutions, announced the launch of its new Call Center, an outsourced customer service capability available to NuPoint core banking customers.......
Fortis Expands Strategic Partnership With Sage To Provide Superior ERP Experience With Integrated Payments
Commerce News

Fortis Expands Strategic Partnership With Sage To Provide Superior ERP Experience With Integrated Payments

PR Newswire
by PR Newswire0
Fortis Is Now Recognized as a Sage Recommended Solution, Optimizing Revenue With Flexible Payment Options Fortis, a payment and commerce technology leader for software providers, marketplaces and scaling businesses, announced it is a new recommended payments partner of Sage, the leader in accounting, financial, HR, and payroll technology for small and mid-sized......
Prove Identity Partners with Visa to Make Customer Onboarding 79% Faster While Enhancing Security
Digital Payments News

Prove Identity Partners with Visa to Make Customer Onboarding 79% Faster While Enhancing Security

Business Wire
by Business Wire0
Prove Identity, Inc., a leader in consumer identity, announced a new partnership with Visa, a world leader in digital payments, to empower brands to increase secure loyalty account enrollment by eliminating manual account registration and pre-filling application forms with verified information. Visa clients will now have access to Prove’s award-winning......
Discover Online Savings Account Ranks First for Customer Satisfaction in Direct Banking Study by J.D. Power
Analytics Banking News

Discover Online Savings Account Ranks First for Customer Satisfaction in Direct Banking Study by J.D. Power

Business Wire
by Business Wire0
Discover’s Online Savings Account ranked #1 in customer satisfaction in the J.D. Power 2023 U.S. Direct Banking Satisfaction Study with a score of 748, which is 30 points higher than the segment average and more than 10 points higher than the second placed bank. “It is extremely rewarding to receive this recognition......
Truv Acquires Credegraph to Continue Modernizing the Lending Verification Experience
Banking News

Truv Acquires Credegraph to Continue Modernizing the Lending Verification Experience

Business Wire
by Business Wire0
Truv and Credegraph will remove the burden placed on lenders to interpret complex banking transaction data by adding over 2,200 unique credit attributes to its financial accounts income and transactions products Truv announces its acquisition of the credit decisioning platform Credegraph. Credegraph cleanses raw banking transactions to derive over 2,200......
Expedia Group and Mastercard Turn Everyday Spending Into Extraordinary Experiences
Finance News

Expedia Group and Mastercard Turn Everyday Spending Into Extraordinary Experiences

Business Wire
by Business Wire0
Mastercard cardholders will be able to book travel using credit card loyalty points with Travel with Rewards powered by Expedia Expedia Group and Mastercard expand their partnership for a new joint adventure: Travel with Rewards, a modern loyalty points redemption solution that enables consumers to redeem credit card loyalty points......
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