Search Results for: Customer Satisfaction

TK Elevator Selects ServicePower to Transform Field Service Management Systems and Elevate Customer Experiences
Digital Finance News

TK Elevator Selects ServicePower to Transform Field Service Management Systems and Elevate Customer Experiences

PR Newswire
by PR Newswire0
ServicePower, a leading field service management software company, announced that TK Elevator (TKE), one of the global market and innovation leaders in the elevator industry, has already solidified its commitment to its service technicians and customers by selecting ServicePower for its field service scheduling and consumer self-service platform by starting......
Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia
Fintech News

Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medallia

Business Wire
by Business Wire0
Leading Irish bank demonstrates tangible, strong connection between engaged employees and customer satisfaction Medallia, the global leader in customer and employee experience, announced that it has been selected to deliver Permanent TSB’s Voice of the Customer (VoC) and employee experience programs. Latest Fintech Interview: Global Fintech Interview with Ramy Ashour,......
Hazelcast, AArete Join Forces to Optimize Financial Services Firms Customer Experiences
Banking Finance News

Hazelcast, AArete Join Forces to Optimize Financial Services Firms Customer Experiences

GlobeNewswire
by GlobeNewswire0
Partnership combines Hazelcast’s real-time data-stream processing capabilities with AArete’s data expertise in the financial services industry Hazelcast, Inc., a global leader of unified real-time data platforms, announced a partnership with global management and technology consulting firm AArete. It will enable financial services firms to optimize banking customer experiences, create internally......
Vape Delivery Miami Enhances Customer Convenience with the Addition of Buy Now Pay Later Payment Option
Digital Payments News

Vape Delivery Miami Enhances Customer Convenience with the Addition of Buy Now Pay Later Payment Option

Fintech News Desk
by Fintech News Desk0
Vape Delivery Miami, a leading provider of vaping products and accessories, is pleased to announce the introduction of Buy Now Pay Later (“BNPL”) as a new payment option. With the incorporation of BNPL, Vape Delivery Miami aims to enhance customer convenience by offering a flexible payment solution for vapers in......
Bank Customers in Canada Seeking Financial Advice but Some Retail Banks Not Effectively Delivering, J.D. Power Finds
Banking Digital Payments News

Bank Customers in Canada Seeking Financial Advice but Some Retail Banks Not Effectively Delivering, J.D. Power Finds

Business Wire
by Business Wire0
The economic pressure caused by inflation, capital markets volatility and rising interest rates has put its mark on bank customers in Canada, with nearly two-thirds (66%) being classified as financially unhealthy,1 according to the J.D. Power 2023 Canada Retail Banking Advice Satisfaction Study,SM released today. The study also finds that, while personalized......
Novobanco Partners With Feedzai to Turbocharge Customer Engagement
News Risk Management

Novobanco Partners With Feedzai to Turbocharge Customer Engagement

Business Wire
by Business Wire0
Partnership reiterates Novobanco’s commitment to delivering a market leading and seamless experience for the consumer Feedzai, the world’s first RiskOps platform for financial risk management, has partnered with Portuguese bank Novo Banco S.A. (Novobanco) to further enhance the bank’s customer experience, improve its digital journey and provide best in class fraud protection.......
iPipeline Creates Dedicated Team to Enhance the CX and Help Customers
Fintech News

iPipeline Creates Dedicated Team to Enhance the CX and Help Customers

PR Newswire
by PR Newswire0
Fortune 500 Veteran Leonid Davelman Joins Leading Fintech Company as VP of Customer Success to Lead Key Initiative As part of its ongoing commitment to strategically transform the life insurance and financial services industries through its innovative technology solutions, iPipeline announces the establishment of a dedicated customer success initiative. Leading this......
Simpl Partners With McDonald’s India to Enable a Seamless 1-Tap Checkout Experience for Millions of Its Customers Online
E-commerce News

Simpl Partners With McDonald’s India to Enable a Seamless 1-Tap Checkout Experience for Millions of Its Customers Online

Fintech News Desk
by Fintech News Desk0
This partnership assumes significance with an increasing number of customers ordering online Simpl, India’s foremost 1-tap checkout network, announced a partnership with McDonald’s India (West & South), to bring a seamless online checkout experience to millions of customers. Simpl’s integration with the McDelivery App as part of the association will......
Emplifi Partners With SKUx to Make Trackable Digital Customer Payments Possible on Emplifi Service Cloud
Digital Payments News

Emplifi Partners With SKUx to Make Trackable Digital Customer Payments Possible on Emplifi Service Cloud

Business Wire
by Business Wire0
Solution Set to Increase Customer Satisfaction, Virtually Eliminate Fraud and Do Away with Costly, Time-Consuming Paper Checks and Coupons SKUx, an innovative payments technology and consumer engagement platform, announced a partnership with Emplifi to make easy-to-use, instantaneous digital payments, such as product refunds and rewards, a significant new capability on......
CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks
Fintech News

CSI Opens Outsourced Call Center for End Users, Expanding Customer Service Capabilities for Banks

Business Wire
by Business Wire0
CSI Call Center delivers streamlined customer service to save banks time and resources while assisting account holders’ complex and immediate inquiries CSI, a leading provider of end-to-end fintech and regtech solutions, announced the launch of its new Call Center, an outsourced customer service capability available to NuPoint core banking customers.......
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