Search Results for: chatbot

SilverCloud Releases November Conversational Banking Research Report, ‘SilverCloud Labs’ Examining Real-Time Usage Data
Artificial Intelligence Banking Fintech

SilverCloud’s Banking Chatbot Surpasses 260,000 Consumer Requests During COVID-19 Pandemic

Fintech News Desk
by Fintech News Desk0
Demand for self-service options surges in response to Coronavirus restrictions, financial institutions report 50 percent increase in overall chatbot usage SilverCloud, Inc., the only support solution built exclusively for the financial services industry, today announced record usage and increased demand for its artificial intelligence (AI) powered banking chatbot solution, successfully fulfilling more......
Banking Digital Payments Fintech Interviews

Global Fintech Interview with Jon Briggs, Head of Commercial Product & Innovation at KeyBank

Paroma Sen
by Paroma Sen0
Jon Briggs, Head of Commercial Product & Innovation at KeyBank shares more on why it is becoming crucial for banks to partner with new age fintechs to drive transformation and modernization in this fintech chat: ____________ Hi Jon, tell us about yourself, your time in the fintech market and more......
Riverbed Survey: While Financial Services Are Ahead of the AI Curve, Data Concerns and Gaps Are Impacting AI’s Full Potential
Artificial Intelligence Fintech News

Riverbed Survey: While Financial Services Are Ahead of the AI Curve, Data Concerns and Gaps Are Impacting AI’s Full Potential

Business Wire
by Business Wire0
The Riverbed Global AI & Digital Experience Survey provides unique insight into the Financial Services sector – including its approach, attitude and adoption strategies for successfully implementing AI now and into the future Riverbed, the leader in AI Observability, announced the Financial Services results of the Riverbed Global AI &......
New IBM study: Insurance leaders agree that rapid adoption of generative AI is necessary to compete, but insurance customers express reservations
Artificial Intelligence Finance Fintech News

New IBM study: Insurance leaders agree that rapid adoption of generative AI is necessary to compete, but insurance customers express reservations

PR Newswire
by PR Newswire0
New research by IBM’s Institute for Business Value identifies a disconnect between how insurers and their customers prioritize the use of generative AI, with industry executives focusing on experience while their clients are seeking personalized risk products and insights. Findings from a survey of 1,000 insurance c-suite executives in 23......
Arta Finance Launches Globally via Singapore, Unveils Arta AI Copilot, and Announces Wealth-As-A-Service for Banks
Finance Fintech News

Arta Finance Launches Globally via Singapore, Unveils Arta AI Copilot, and Announces Wealth-As-A-Service for Banks

PR Newswire
by PR Newswire0
MAS-licensed Arta launches in Singapore and internationally Arta unveils Arta AI Copilot – a number of AI-enhanced experiences on its wealth platform Arta announces partnerships with Wio Invest, Google Cloud, and Capco for its Wealth-as-a-service offering for banks and financial institutions globally Arta welcomes Ralph Hamers as external advisor Fast-growing digital wealth management platform Arta......
Netgain Launches Fixed Asset Accounting Solution to Streamline Processes in all ERPs
Artificial Intelligence Digital Asset Management News

Netgain Launches Fixed Asset Accounting Solution to Streamline Processes in all ERPs

PR Newswire
by PR Newswire0
Netgain is excited to announce that its fixed asset management solution, NetAsset, is now available to simplify and streamline accounting processes with any enterprise resource planning (ERP) solution. NetAsset has now been enhanced to work with all ERPs, offering modern accounting teams even greater efficiency through the power of automation and AI.......
Artificial Intelligence Featured Finance Fintech Risk Management

Pre-Built AI Solutions: A Game Changer for Healthcare Payers?

Prajakta Ayade
by Prajakta Ayade0
Healthcare is experiencing a major shift, fueled by the rapid advancements in artificial intelligence (AI). Among the various stakeholders, healthcare payers—such as insurance companies and government programs—stand to benefit immensely from the integration of pre-built AI solutions. These solutions offer a range of capabilities that can streamline operations, enhance decision-making,......
Backbase Unveils Intelligence Fabric to Unlock AI-Productivity Gains for Banks
Artificial Intelligence Banking Fintech News

Backbase Unveils Intelligence Fabric to Unlock AI-Productivity Gains for Banks

GlobeNewswire
by GlobeNewswire0
Backbase is excited to announce a major expansion of the Engagement Banking Platform with the introduction of the Intelligence Fabric layer, a powerful set of data and AI infrastructure and development capabilities that are now natively embedded in the platform. This groundbreaking launch is set to redefine how banks can harness......
Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters
Artificial Intelligence Finance Fintech News

Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters

Business Wire
by Business Wire0
Findings reveal a generational divide, with millennials leading the charge in interactions with artificial intelligence chatbots; older generations prefer a human touch  Generations differ in artificial intelligence (AI) chatbot usage and comfort levels. While more than half (61%) of respondents interact with a financial services chatbot monthly, this number varies......
Compliance management Finance Fintech Guest Posts

Complaint Management and Compliance: Where AI and the Human Touch Coalesce in Fintech

John Sun
by John Sun0
The finance industry has officially entered the era of artificial intelligence (AI), with nearly two in every three Americans indicating that they want more AI embedded into their financial services. Today, fintech companies are using AI for everything from fraud detection, to credit scoring, to automating tasks and customer support.......
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