Search Results for: consumer experience

8 out of 10 Consumers Prefer Full Digital Banking Experience, yet Some Are Left Short-Changed
Banking Finance Fintech News

8 out of 10 Consumers Prefer Full Digital Banking Experience, yet Some Are Left Short-Changed

Business Wire
by Business Wire0
Banks continue to see strong levels of customer acquisition via digital channels; 42% registered for an account via an app, 35% via website, Onfido survey shows. Users find digital identity verification both secure (81%) and convenient (88%), highlighting that security and convenience can and should go hand in hand. Integrating......
IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain
Artificial Intelligence News

IBM Study: Widespread Discontent in Retail Experiences, Consumers Signal Interest in AI-Driven Shopping Amid Economic Strain

PR Newswire
by PR Newswire0
Only 9% of respondents say they are satisfied with the in-store shopping experience; only 14% say the same for online shopping. Roughly 80% of consumers surveyed who haven’t used AI for shopping expressed an interest in using the technology for various aspects of their shopping journey. As the retail landscape......
Online Gambling Market in India Experiences Strong Growth Amidst Changing Consumer Behaviors
Fintech News

Online Gambling Market in India Experiences Strong Growth Amidst Changing Consumer Behaviors

Business Wire
by Business Wire0
The “Consumer Behavior Analysis for Online Gambling Industry in India” report has been added to ResearchAndMarkets.com’s offering. The online gambling industry in India had been experiencing significant growth due to several factors. These included increasing internet penetration, smartphone adoption, and a young population looking for entertainment options. Various forms of......
Artificial Intelligence News

LGBTQ+ Consumers Skeptical AI Like ChatGPT Will Improve Their Financial Experiences, Achieve Survey Finds

PR Newswire
by PR Newswire0
Wide-ranging survey on the personal finance experiences and challenges of the LGBTQ+ community reveals access to financial opportunities is strong, but many consumers still struggle to reach their financial goals In a future where ChatGPT and other forms of generative AI may become ubiquitous in banking, many LGBTQ+ consumers believe they......
Experiences Reign Supreme During Squeeze on Consumer Finances, According to Paysafe
Digital Payments News

Experiences Reign Supreme During Squeeze on Consumer Finances, According to Paysafe

Business Wire
by Business Wire0
Research released by Paysafe highlights how consumers are prioritising expenditure and how they are paying for it Consumer demand for travel, leisure and other experiences remains strong despite the increase in cost of living according to Paysafe research released. The leading payments platform found that 51% of consumers are still......
Synchrony and Rooms To Go Renew Consumer Financing Partnership To Create Shopping Experience
Digital Finance News

Synchrony and Rooms To Go Renew Consumer Financing Partnership To Create Shopping Experience

Fintech News Desk
by Fintech News Desk0
21-year Partnership Results In Premier Repeat Sales Growth for Rooms To Go Synchrony, a premier consumer financial services company, and Rooms To Go, the nation’s largest independent furniture retailer, announced the renewal of their strategic financing partnership. The multi-year agreement enables Room To Go cardholders to decorate now and pay......
B2B Digital Payments News

Alipay+ Promotes QR code Connectivity, Paving Ways For A Cash-free, Mobile Friendly Travel Experience In Chinese Mainland For Asian Consumers

Fintech News Desk
by Fintech News Desk0
Alipay+, a provider of global cross-border digital payment and marketing solutions, is striving to provide cash-free and mobile-friendly travel experiences for Asian tourists in the Chinese mainland, as it seeks to partner with more merchants and enable greater QR code connectivity. “As a pioneer in the field of digital life,......
60% Of Consumers Abandon Purchases Due To Poor Website User Experience, Costing E-commerce Companies Billions
Analytics E-commerce News

60% Of Consumers Abandon Purchases Due To Poor Website User Experience, Costing E-commerce Companies Billions

Fintech News Desk
by Fintech News Desk0
Survey of 6,000 online shoppers in the US and Europe reveals consumers abandon an average of 5 purchases a year due to poor websites 42% say they decide whether to stay on or leave a website within 10 seconds – 20% within 5 seconds Limited payment options, poor navigation or layout, and......
Marqeta: 70% of Consumers Surveyed Say the Experience of Getting a Loan is a Decade Behind Online Banking
Banking Lending News

Marqeta: 70% of Consumers Surveyed Say the Experience of Getting a Loan is a Decade Behind Online Banking

Fintech News Desk
by Fintech News Desk0
Research shows many consumers frustrated with lending experience and want less jargon and more clarity, with 80% believing that lenders try to obscure the final cost of a loan Marqeta, the global modern card issuing platform, released new data from a survey of European consumers on their attitudes to and......
Northpointe Bank Personalizes Consumer Banking Experience with Total Expert
Banking News

Northpointe Bank Personalizes Consumer Banking Experience with Total Expert

Fintech News Desk
by Fintech News Desk0
Top performing Bank now leverages Total Expert for home lending and retail banking, resulting in a cohesive, optimized customer journey and deeper customer relationships across the bank Northpointe Bank, the largest national lender based in West Michigan, has begun using the Total Expert CRM and customer engagement platform to empower retail bank employees......
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