Search Results for: customer communications

Klaviyo Introduces Klaviyo One, a Unified Customer Platform
E-commerce News

Klaviyo Introduces Klaviyo One, a Unified Customer Platform For Large Companies That Need Scale and Speed

Fintech News Desk
by Fintech News Desk0
Integrated customer data platform and marketing automation engine helps large brands deliver customer experiences that feel completely personalized — at scale Klaviyo, a unified customer platform, announced the development and launch of its new enterprise solution, Klaviyo One, built to help large brands unify all their customer data and drive......
Digital Banking and Payments Start-up Revolut Partners with Vonage to Improve Customer Service Experience
Fintech Startups News

Digital Banking and Payments Start-up Revolut Partners with Vonage to Improve Customer Service Experience

Fintech News Desk
by Fintech News Desk0
 Revolut, which already uses the Vonage SMS API for customer authentication, will benefit from a fully-integrated experience and single source of customer support Vonage a global leader in cloud communications helping businesses accelerate their digital transformation, announced that global financial super app Revolut has selected the Vonage Contact Center (VCC) for Salesforce solution......
Customer Satisfaction with Canadian Bank
Finance News

Customer Satisfaction with Canadian Bank and Credit Card Digital Experience Declines, J.D. Power Finds

Fintech News Desk
by Fintech News Desk0
Homogenized Digital Platforms and Growing Consumer Financial Stress Create Challenges for Websites and Mobile Apps At a time when credit card and bank customers in Canada are using financial institution mobile apps and websites more than ever, overall satisfaction with those digital experiences is in decline. According to a series......
Global Web3 & Fintech Communications Consultancy Wachsman Opens in London
Blockchain News

Global Web3 & Fintech Communications Consultancy Wachsman Opens in London

Fintech News Desk
by Fintech News Desk0
2021’s global 130% revenue and 100% headcount growth fuels geographic expansion Strategic communications consultancy Wachsman, the leading specialist in Web3, blockchain and fintech verticals with more than 130 staff worldwide, has opened its London office. From Defi to NFTs and the Metaverse, the Web3 economy has captivated investors, innovators and users......
Axon Wireless Partners With LoginID to Offer Mobile Operator Agents and Customers the Ability to Register Their Mobile SIM
News Security

Axon Wireless Partners With LoginID to Offer Mobile Operator Agents and Customers the Ability to Register Their Mobile SIM

Fintech News Desk
by Fintech News Desk0
This will be a first for MEA (Middle East and Africa), and aligns with emerging regulations requiring all mobile SIM related business to be secured with a biometric digital signature Axon Wireless, a global player in banking and mobile SIM customer onboarding, announced that it has signed an agreement with LoginID, to......
Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services
Banking Finance News

Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services

Fintech News Desk
by Fintech News Desk0
Enhances SMS solutions for banks, credit unions, insurers, and lenders Glia, the leading provider of Digital Customer Service (DCS), has enhanced its rich messaging solution powered by Twilio for communicating with customers and members. Twilio, the world’s leading customer engagement platform, is supporting Glia’s mission of providing banks, credit unions,......
Kaleyra: "COVID-19 has Accelerated the Digitalization of Communications in the Banking Industry"
Finance News

Kaleyra: “COVID-19 has Accelerated the Digitalization of Communications in the Banking Industry”

Fintech News Desk
by Fintech News Desk0
Leveraging cross-channel automation to better understand customers and their need for 24/7 interaction, wherever they are, is vital for providing an excellent customer experience Speaking at Future Digital Finance 2022 on behalf of Kaleyra, Inc., CEO Dario Calogero said that “the banking industry must ensure it is leveraging every digital platform available......
BridgeVoice Pluto Selects Telesmart.io To Simplify And Accelerate The Delivery Of Global Numbers To Its Customers
Fintech News

BridgeVoice Pluto Selects Telesmart.io To Simplify And Accelerate The Delivery Of Global Numbers To Its Customers

Fintech News Desk
by Fintech News Desk0
The Telesmart API-driven voice and messaging platform enables Bankai Group to automate the full supply chain experience and serve more of its customers’ numbering needs globally Telesmart.io, an expert in global number and messaging services, has been selected by BridgeVoice Pluto, a Bankai Group company, a globally recognised leader in......
HC3 Helps Financial Institutions Optimize Communications For a Stronger Digital Delivery Experience
Fintech News Uncategorized

HC3 Helps Financial Institutions Optimize Communications For a Stronger Digital Delivery Experience

Fintech News Desk
by Fintech News Desk0
– HC3 implements new tagline “Make a Statement” to better represent new digital first focus for clients – HC3, a data-driven tech company delivering customer communications, updated their financial statement solution to reflect a digital first statement design. The product enhancement is driven by the growing demand for digital statements and......
BackBay Communications Announced More Than 160 Private Markets Investments For Clients in 2021
Fintech Investment Services News

BackBay Communications Announced More Than 160 Private Markets Investments For Clients in 2021

Fintech News Desk
by Fintech News Desk0
Specialist private equity communications firm also publicized 15 fund closes totaling $18.3 billion on behalf of private markets clients in 2021 BackBay Communications, a leading integrated financial services public relations, thought leadership, and digital marketing firm, announced it promoted 162 deal announcements on behalf of its private markets clients in 2021.......
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