Search Results for: customer experience.

Solifi Partners With Limepoint to Support Customer Access to Solifi’s Data Streaming Solution
Fintech News

Solifi Partners With Limepoint to Support Customer Access to Solifi’s Data Streaming Solution

EIN Presswire
The partnership offers an end-to-end solution for Solifi Data Streaming customers, with no in-house skills required. Solifi, a global fintech software partner for secured finance, announced that it has recently partnered with LimePoint, a technology specialist in real-time data processing and data streaming consumers, to broaden accessibility to Solifi’s data......
InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company
Digital Payments News

InvoiceCloud Announces New Leadership, Customer Momentum, and More as Independent Company

Business Wire
InvoiceCloud, a leading solution for digital bill payment services, announced a new leadership team and a strong first half of 2024 with customer wins and engagement as the company enters its next stage of growth. Formerly part of the EngageSmart brand, a provider of vertically tailored customer engagement software and......
Artificial Intelligence Banking Featured Finance Fintech Robotic Process Automation Security

The Impact of Automation and Data Intelligence on Customer Experience in Financial Services

Prajakta Ayade
Automation and data intelligence are driving significant transformations across finance, particularly in customer experience. These technologies are reshaping how financial institutions interact with customers, offering personalized, efficient, and seamless services. Enhancing Efficiency and Accuracy One of the primary benefits of automation in financial services is the enhancement of efficiency and......
J.D. Power Launches Mobile App Platform Certification for Banking to Recognize Customer Experience Best Practices
Banking News

J.D. Power Launches Mobile App Platform Certification for Banking to Recognize Customer Experience Best Practices

Business Wire
Alkami Technology Becomes First Platform Company to Achieve Certification J.D. Power, a global leader in data analytics, today announced the J.D. Power Mobile App Platform Certification—Banking to recognize mobile app technology platform providers that provide an exceptional mobile app experience. “J.D. Power is a household and industry name synonymous with establishing......
68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures
Finance Fintech News

68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures

EIN Presswire
Payhawk, the global spend management solution that helps businesses manage company cards and payments at scale across 32 countries, today revealed that 61% of international CFOs say their businesses are making or considering making customer experience compromises to remain operational amid the current challenging economic climate. The report “The CFO agenda:......
Marqeta Announces New Customer Swiss4, Powering Its Premium Financial Services Offering to Meet Rising Consumer Demand for Personalised Payments Experiences
Digital Payments Finance Fintech News

Marqeta Announces New Customer Swiss4, Powering Its Premium Financial Services Offering to Meet Rising Consumer Demand for Personalised Payments Experiences

Business Wire
Marqeta continues its European bookings momentum with Swiss4, powering a bespoke combination of financial services and personalised high-end experiences for its customers. Marqeta, the global modern card issuing platform that enables embedded finance solutions for the world’s innovators, today announced a new customer, Swiss4, providing real-time and personalised digital payment......
Versapay Announces Christy Johnson as Chief Product Officer and Barrett Smith as Chief Payments and Customer Operations Officer
Finance Fintech News

Versapay Announces Christy Johnson as Chief Product Officer and Barrett Smith as Chief Payments and Customer Operations Officer

PR Newswire
Versapay cements executive leadership for next phase of growth in Accounts Receivable automation and B2B payments, elevating customer experience Versapay, the leading Accounts Receivable (AR) Efficiency Suite, is excited to announce recent leadership changes within the company. These strategic moves include the promotion of Christy Johnson to Chief Product Officer (CPO) and Barrett Smith......
UK businesses must prioritise payment technology to build customer loyalty and stay competitive New research from Lloyds Bank and FreedomPay
Finance Fintech News

UK businesses must prioritise payment technology to build customer loyalty and stay competitive: New research from Lloyds Bank and FreedomPay

GlobeNewswire
London, United Kingdom, April 23, 2024 (GLOBE NEWSWIRE) — Less than a third (27%) of businesses are confident they offer seamless payments experiences. Almost two-thirds of businesses (59%) across Retail, Food & Beverages and Hospitality believe a good checkout experience offers the same competitive advantage as having the best products.......
New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment
Digital Payments Fintech News

New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment

PR Newswire
As consumer demand for alternative payment options and personalized experiences increases, growing dissatisfaction with traditional loan repayment processes reaches a tipping point PayNearMe, the fintech company bringing progress to payments, released a study titled, Consumer Trends Driving the Future of Loan Payments, which reveals that challenges in the loan repayment......
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