Search Results for: customer experience.

InvoiceCloud Customer Ellington Mutual Achieves 7x Increase in AutoPay Adoption
Digital Payments News

InvoiceCloud Customer Ellington Mutual Achieves 7x Increase in AutoPay Adoption

Fintech News Desk
by Fintech News Desk0
Ellington Mutual Insurance Company has leveraged InvoiceCloud, an EngageSmart solution for online bill payment services, to streamline payment processes and maximize operational efficiencies. Since implementing InvoiceCloud’s payment solution, Ellington Mutual has experienced a 7x increase in its AutoPay adoption and discovered new opportunities to increase customer satisfaction. “InvoiceCloud’s solution not only met our......
Cover Genius Partners with Buy Now, Pay Later Leader Zip to Offer Customers Tailored Protection
Digital Payments News

Cover Genius Partners with Buy Now, Pay Later Leader Zip to Offer Customers Tailored Protection

Fintech News Desk
by Fintech News Desk0
Customers of the leading BNPL will be offered tailored protection embedded in checkout and via transaction monitoring Cover Genius, the leading insurtech for embedded insurance, has announced a partnership with Zip, a global Buy Now, Pay Later (BNPL) player, to offer customers tailored protection embedded into the payment process and Zip’s......
Virgin Money and Flexys Pioneer Digital Customer Journey for Bounce Back Loan Scheme Repayments
Finance News

Virgin Money and Flexys Pioneer Digital Customer Journey for Bounce Back Loan Scheme Repayments

Fintech News Desk
by Fintech News Desk0
Virgin Money and Flexys Solutions have created a bespoke BBLS platform to help business customers manage the repayment process, including PAYG options. The resulting digital journey enables Virgin Money customers to manage their loan over the full term and provides a clear and detailed illustration of how each PAYG option......
Manufacturing E-Commerce Falls Short of Modern Customer Expectations
B2B E-commerce News

Manufacturing E-Commerce Falls Short of Modern Customer Expectations

Fintech News Desk
by Fintech News Desk0
New study reveals few manufacturers meet online customers’ needs; shows tremendous opportunity for businesses to distinguish themselves from competitors American manufacturing e-commerce generates $2.4 trillion in value annually, yet a new study released shows that most firms don’t optimize their online marketplaces to meet the needs of the modern B2B......
Doma Technology-First Title Solution Enables Financial Freedom for Point Home Equity Customers
Finance News

Doma Technology-First Title Solution Enables Financial Freedom for Point Home Equity Customers

Fintech News Desk
by Fintech News Desk0
Doma Holdings, Inc. a leading force for disruptive change in the real estate industry announced that Point, a home equity financial platform, is leveraging the Doma Intelligence platform to quickly scale its operations and provide more financial freedom to its customers. Through Doma’s machine learning-driven Intelligence Platform, Point is experiencing......
Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform
Banking Digital Wallet News

Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core Part of its Digital Customer Service Platform

Fintech News Desk
by Fintech News Desk0
GVAs enhance customer experience and drive new efficiencies by seamlessly combining conversational self-service with high-touch human guidance on a single platform Glia, the leading provider of Digital Customer Service (DCS), announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and lower costs while providing seamless customer experiences that blend virtual......
Unocoin Collaborates With CleverTap to Offer Its Users Omnichannel Customer Experiences
Cryptocurrency News

Unocoin Collaborates With CleverTap to Offer Its Users Omnichannel Customer Experiences

Fintech News Desk
by Fintech News Desk0
CleverTap, the modern, integrated retention cloud, today announced it has partnered with Unocoin, India’s first crypto exchange, to optimize, accelerate their user engagement, and provide a seamless omnichannel customer experience. Latest Fintech News: KOHO and Mastercard Collaborate to Offer New Product to Canadians Through this collaboration, and by integrating CleverTap’s solution......
Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees
Finance News

Lendmark Financial Services Selects AskNicely to Elevate Its Customer Experience and Empower Employees

Fintech News Desk
by Fintech News Desk0
Leading consumer finance company leverages the world’s first Frontline Success Platform to help managers better coach and reward loan consultants across locations, enhancing NPS scores considerably AskNicely, a leader in customer experience software for service businesses, announced that Lendmark Financial Services, a leading provider of household credit and consumer loan......
iLending, National Leader for Refinancing Car Loans, Named #1 for Customer Service by LendingTree
Finance News

iLending, National Leader for Refinancing Car Loans, Named #1 for Customer Service by LendingTree

Fintech News Desk
by Fintech News Desk0
Company credits easy, transparent process, knowledgeable Team Members, and strong network of lenders for accolade. iLending, a national leader in automotive refinancing, has been named LendingTree’s #1 Customer Service provider for the 1st Quarter of 2022 in the automotive category. Besting dozens of competitors in this category, this announcement marks the 3rd time......
Marqeta Announces Expansion of its Credit Platform, Further Empowering Customers to Design Innovative Credit Card Experiences with Greater Control and Speed
Banking Digital Payments News

Marqeta Announces Expansion of its Credit Platform, Further Empowering Customers to Design Innovative Credit Card Experiences

Fintech News Desk
by Fintech News Desk0
New expanded platform includes over 40 new APIs and new dashboard workflows, enabling Marqeta’s customers to bring new credit products to market on an accelerated timeline while embedding them directly into their brand experience, with direct access to FNBO’s program management and banking capabilities. Marqeta the global modern card issuing......
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