Search Results for: customer experience.

Paysend
Digital Payments News

Fintech Company Paysend Uses Airfocus to Create and Deliver Better Products for Its Customers

Fintech News Desk
Next-generation global payment ecosystem deploying product management platform to create and shares roadmaps, improving focus and collaboration across the organization UK fintech company Paysend is using airfocus to create and share product roadmaps across the company, providing greater transparency around priorities and enabling it to deliver better products to its seven million customers.......
Payveris Introduces Loan Payments for Financial Institutions to Offer Customers Integrated Real-Time Payment Methods & Channels
Digital Payments News

Payveris Introduces Loan Payments for Financial Institutions to Offer Customers Integrated Real-Time Payment Methods & Channels

Fintech News Desk
Loan Payments is built by Paymentus, recognized by Aite-Novarica as the “Best in Class” industry leader for Biller Direct EPPP solutions New Payveris service is powered by the Instant Payment Network®, the only integrated ecosystem of real-time digital bill presentment, payment and money movement capabilities in the market Payveris, a......
Digital Banking and Payments Start-up Revolut Partners with Vonage to Improve Customer Service Experience
Fintech Startups News

Digital Banking and Payments Start-up Revolut Partners with Vonage to Improve Customer Service Experience

Fintech News Desk
 Revolut, which already uses the Vonage SMS API for customer authentication, will benefit from a fully-integrated experience and single source of customer support Vonage a global leader in cloud communications helping businesses accelerate their digital transformation, announced that global financial super app Revolut has selected the Vonage Contact Center (VCC) for Salesforce solution......
Banco del Estado of Chile Wins KuppingerCole Customer & Citizen Authentication Award with Entrust Identity and Issuance Solutions
News Security

Banco del Estado of Chile Wins KuppingerCole Customer & Citizen Authentication Award with Entrust Identity and Issuance Solutions

Fintech News Desk
Presented at the European Identity and Cloud Conference in Berlin, the award recognizes the bank’s digital transformation to improve service for more than 10M customers Entrust, a leading provider of trusted identities, payments, and data protection solutions, announced that Banco del Estado of Chile has been awarded the KuppingerCole Customer & Citizen......
The Banking Technology That’s Cutting Down Wait Times for Customers
Banking Guest Posts Insights

The Banking Technology That’s Cutting Down Wait Times for Customers

Rohit Bhosale
Over the past few years, we’ve seen tremendous innovation of banking technology across the banking sector. With headlines of bricks and mortar branches diminishing, the emergence of new challenger banks has piled the pressure on financial firms to elevate their digital customer experience (CX). The industry has responded by investing......
Salesforce Announces New Customer 360 Innovations Across Commerce and Marketing Clouds For Building Trusted Relationships at Scale
Commerce News

Salesforce Announces New Customer 360 Innovations Across Commerce and Marketing Clouds For Building Trusted Relationships at Scale

Fintech News Desk
Connected data and automation capabilities make companies more productive and efficient, without sacrificing customer experience Customer Data Platform integrates with Google for seamless first party data interoperability and in the future, easy to use segment-level insights New AppExchange partners for Customer Data Platform (CDP) and Commerce Cloud extend the power......
Banks can Now Use "Sustainability Insight" to Reduce Carbon Footprints left by Customers
Banking Commerce Featured Fintech News

Banks can Now Use “Sustainability Insight” to Reduce Carbon Footprints left by Customers

Sudipto Ghosh
Personetics has launched a new customer transaction data-driven solution that enables banks to show customers their carbon footprint and suggests ways to reduce emissions with greener spending choices and climate-friendly financial goals    Personetics, the leading global provider of financial data-driven personalization, customer engagement, and advanced money management capabilities for......
Vodafone NZ Extends Digital Commerce Software Collaboration with IBM and MATRIXX Software to Modernise Customer Payments
Commerce News

Vodafone NZ Extends Digital Commerce Software Collaboration with IBM and MATRIXX Software to Modernise Customer Payments

Fintech News Desk
IBM and MATRIXX will team up to deliver MATRIXX Software’s 5G-ready, cloud-native, Converged Charging System to further improve Vodafone NZ’s customer experience Vodafone NZ is extending its collaboration with IBM and MATRIXX Software to provide enterprise-wide digital commerce for all post-pay, pre-pay, wholesale and IoT customers. As part of this latest relationship expansion, IBM Consulting......
Westlake Akishima Launches an e-Commerce Portal for Customers in Japan and China
E-commerce News

Westlake Akishima Launches an e-Commerce Portal for Customers in Japan and China

Fintech News Desk
Westlake Akishima, a leading supplier of specialty stabilizers for PVC industry, which is based in Tokyo, has introduced a new e-commerce platform to provide its customers with a secure and convenient online buying experience. The portal, built by the technology provider Agilis Chemicals, offers a complete set of sales and marketing......
Upgrade Selects ComplyAdvantage For Award-Winning Customer Screening, Monitoring, And Transaction Risk Management Solutions
News Risk Management

Upgrade Selects ComplyAdvantage For Award-Winning Customer Screening, Monitoring, And Transaction Risk Management Solutions

Fintech News Desk
The RegTech’s Real-Time Counter Risk Intelligence Technology Is Purpose Built To Enable Fast Moving FinTechs To Scale With Integrity ComplyAdvantage, a global data technology company transforming financial crime detection, announced that Upgrade, a FinTech company that offers affordable and responsible credit, mobile banking and payment products to mainstream consumers, has......
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