Search Results for: customer experience.

The Daniel Group Announces One Million B2B Customer Feedback Surveys
B2B News

The Daniel Group Announces One Million B2B Customer Feedback Surveys

Fintech News Desk
by Fintech News Desk0
The Daniel Group is pleased to announce that it has completed more than a million B2B Customer Feedback Surveys. The insights from this survey data will help The Daniel Group’s clients continue to measure, manage, and improve their customer experience. The Daniel Group is pleased to announce that it has......
Afterpay Customers Can Now Offset Their Purchase Emissions Through the Power of Patch
Fintech News

Afterpay Customers Can Now Offset Their Purchase Emissions Through the Power of Patch

Fintech News Desk
by Fintech News Desk0
Afterpay, the leading ‘Buy Now, Pay Later’ platform, has partnered with API-first carbon removal marketplace Patch to give U.S. consumers the tools to offset the carbon footprint of their Afterpay purchases. By embedding Patch’s API directly into its consumer application, Afterpay will empower more than 10 million customers to take climate action and......
Kasisto Names Lindsay Soergel as its First Chief Customer Experience Officer
Banking Fintech News

Kasisto Names Lindsay Soergel as its First Chief Customer Experience Officer

Fintech News Desk
by Fintech News Desk0
As financial organizations of all sizes rapidly accelerate their adoption of digital assistants, the customer experience has become the centerpiece of the digital strategy across the banking industry Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, today announced that banking technology veteran Lindsay Soergel has joined the......
WSFS Bank Launches Digital Integrated Payables Solution for Business Customers
Digital Digital Payments News

WSFS Bank Launches Digital Integrated Payables Solution for Business Customers

Fintech News Desk
by Fintech News Desk0
The expansion of WSFS’ technology suite allows Customers to receive and make payments more easily WSFS Bank, the primary subsidiary of WSFS Financial Corporation, announced the continued expansion of its technology suite with the launch of a digital electronic payables solution that delivers integrated Accounts Payable (AP) capabilities for Commercial......
Lightspeed Launches New Flagship eCommerce Solution to Retail Customers
Commerce E-commerce News

Lightspeed Launches New Flagship eCommerce Solution to Retail Customers

Fintech News Desk
by Fintech News Desk0
Lightspeed eCommerce integrates the top features of Ecwid giving customers the tools to unlock their true omnichannel potential  Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and create exceptional customer experiences, announce a new flagship eCommerce product built on the integration of its acquisition of......
Glia Announces Entrance into Q2's Enterprise Business Development Reseller Program, Offering Q2 Clients a Fully-Integrated Digital Customer Service Solution
Banking Fintech Mobile Banking News

Glia Announces Entrance into Q2’s Enterprise Business Development Reseller Program, Offering Q2 Clients a Fully-Integrated Digital Customer Service Solution

Fintech News Desk
by Fintech News Desk0
Fintechs expand relationship, empowering banks and credit unions to reimagine customer service for a digital world Glia, a leading provider of Digital Customer Service, and Q2 Holdings, Inc., a leading provider of digital transformation solutions for banking and lending, announced that they have expanded their partnership to provide one-stop-shopping for Q2 clients.......
Crypto APIs Launches MPC Wallet as a Service in Partnership with Sepior
Banking Fintech Mobile Banking News

New Research Shows Vulnerabilities in Banking, Cryptocurrency Exchange, and FinTech APIs Allow Unauthorized Transactions and PIN Code Changes of Customers

Fintech News Desk
by Fintech News Desk0
Noname Security sponsored research by vulnerability researcher Alissa Knight highlights need for financial services industry to prioritize API security Noname Security, the API security company, and Alissa Knight, Partner at Knight Ink and recovering hacker, announced at Money 20/20 new research, “Scorched Earth: Hacking Bank APIs” which unveils a number of......
ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps
Analytics News

ServiceNow Introduces New Messaging Service to Help Organizations Connect with Customers and Employees Wherever They’re Located

Fintech News Desk
by Fintech News Desk0
ServiceNow, with the help of Twilio’s platform, makes it easier than ever to drive end-to-end service experiences – from issue to resolution ServiceNow, the leading digital workflow company that makes work, work better for people, announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution.......
Classy Launches New, Digital Payment Integration for Nonprofit Customers
Digital Payments News

Classy Launches New, Digital Payment Integration for Nonprofit Customers

Fintech News Desk
by Fintech News Desk0
Nonprofits will now be able to accept and reconcile donations through PayPal and Venmo via a unified experience  Classy, a giving platform that enables nonprofits to connect supporters with the causes they care about, will launch a new, digital payment integration with PayPal and Venmo, enabling nonprofits to receive online......
7 Ways Inclusive Website Design Benefits Customer Experience
Analytics Guest Posts Insights

7 Ways Inclusive Website Design Benefits Customer Experience

Martin McKay
by Martin McKay0
In such a diverse world, it’s essential for businesses to ensure their website is inclusive of all users. Making your website accessible is not only important from a human perspective but also helps you reach new audiences. There are millions of users with disabilities that rely on websites to complete......
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