Search Results for: customer experience.

Crypto APIs Launches MPC Wallet as a Service in Partnership with Sepior
Banking Fintech Mobile Banking News

New Research Shows Vulnerabilities in Banking, Cryptocurrency Exchange, and FinTech APIs Allow Unauthorized Transactions and PIN Code Changes of Customers

Fintech News Desk
by Fintech News Desk0
Noname Security sponsored research by vulnerability researcher Alissa Knight highlights need for financial services industry to prioritize API security Noname Security, the API security company, and Alissa Knight, Partner at Knight Ink and recovering hacker, announced at Money 20/20 new research, “Scorched Earth: Hacking Bank APIs” which unveils a number of......
ServiceNow to Acquire Hitch Works to Help Customers Address Talent Gaps
Analytics News

ServiceNow Introduces New Messaging Service to Help Organizations Connect with Customers and Employees Wherever They’re Located

Fintech News Desk
by Fintech News Desk0
ServiceNow, with the help of Twilio’s platform, makes it easier than ever to drive end-to-end service experiences – from issue to resolution ServiceNow, the leading digital workflow company that makes work, work better for people, announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution.......
Classy Launches New, Digital Payment Integration for Nonprofit Customers
Digital Payments News

Classy Launches New, Digital Payment Integration for Nonprofit Customers

Fintech News Desk
by Fintech News Desk0
Nonprofits will now be able to accept and reconcile donations through PayPal and Venmo via a unified experience  Classy, a giving platform that enables nonprofits to connect supporters with the causes they care about, will launch a new, digital payment integration with PayPal and Venmo, enabling nonprofits to receive online......
7 Ways Inclusive Website Design Benefits Customer Experience
Analytics Guest Posts Insights

7 Ways Inclusive Website Design Benefits Customer Experience

Martin McKay
by Martin McKay0
In such a diverse world, it’s essential for businesses to ensure their website is inclusive of all users. Making your website accessible is not only important from a human perspective but also helps you reach new audiences. There are millions of users with disabilities that rely on websites to complete......
Zelros Receives the 2021 European Technology Innovation Leadership Award from Frost & Sullivan for Helping Insurance Companies Enhance Customer Experience and Personalization with their AI Platform
InsurTech News

Zelros Receives the 2021 European Technology Innovation Leadership Award from Frost & Sullivan for Helping Insurance Companies Enhance Customer Experience and Personalization with their AI Platform

Fintech News Desk
by Fintech News Desk0
The platform delivers AI-driven insights that empower insurance distributors to stay competitive, drive more revenue while minimizing churn with a proactive, personalized omnichannel experience Based on its recent analysis of the European market for AI-based advanced insurance distribution platforms, Frost & Sullivan recognizes Zelros with the 2021 European Technology Innovation Leadership Award for its......
KBC Partners with Personetics to Boost Digital Customer Engagement and Financial Wellness
Fintech News

KBC Partners with Personetics to Boost Digital Customer Engagement and Financial Wellness

Fintech News Desk
by Fintech News Desk0
KBC, a leading multi-channel bank-insurance group with a geographic focus in Europe, has partnered with Personetics, the leading global provider of financial-data-driven personalization and customer engagement solutions for financial services. The companies will be working together to deliver multi-lingual, proactive, data-driven solutions to increase customer engagement on KBC’s mobile application to......
Horicon Bank Selects Total Expert to Unlock Data-Driven Support and Engagement for its Community Bank Customers
Fintech News

Horicon Bank Selects Total Expert to Unlock Data-Driven Support and Engagement for its Community Bank Customers

Fintech News Desk
by Fintech News Desk0
Total Expert, the customer experience platform purpose-built for modern financial institutions, announced that Horicon Bank will leverage Total Expert to strengthen new and existing customer relationships and expand data-driven marketing and customer engagement strategies. For 125 years, Horicon Bank has served as a community bank partner to customers and local businesses......
cr2
Banking Digital Mobile Banking News

Congratulations to CR2’s Customer Commercial International Bank Egypt (CIB), Egypt, as They Announce A Record-breaking Performance in Digital Banking

Fintech News Desk
by Fintech News Desk0
During the period H1 2021, CIB achieved a 116% increase in the number of Mobile Banking transactions and a 34% increase in Online Banking users CR2 is extremely proud of CIB’s phenomenal growth achieved across its digital banking services. Commercial International Bank Egypt (CIB), Egypt’s leading private sector bank, recently announced......
Banco ABC Brasil Modernizes Customer Experience with Informatica's Intelligent Data Management Cloud
Cloud Fintech News

Banco ABC Brasil Modernizes Customer Experience with Informatica’s Intelligent Data Management Cloud

Fintech News Desk
by Fintech News Desk0
Informatica’s Intelligent Data Management Cloud helps process credit applications 30% faster Informatica, an enterprise cloud data management leader, announced that Banco ABC Brasil has selected Informatica to modernize customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™, Banco ABC......
Insurance Customer Journey
Artificial Intelligence Guest Posts InsurTech

How Can AI Enhance the Insurance Customer Journey?

Janthana Kaenprakhamroy
by Janthana Kaenprakhamroy0
The insurance industry is not typically known for its appetite for innovation, especially in customer journey management. Strict regulation, traditional business models, and the use of legacy IT systems have long provided barriers to progress. Despite the explosion of technological advancement in society, many in the insurance industry have stubbornly......
1