Search Results for: customer experience.

DigniFi Partners with TruVideo to Help Service Centers and Dealerships Close More Repair Orders with Better Clarity and Finance Options for Customers
Digital Finance News

DigniFi Partners with TruVideo to Help Service Centers and Dealerships Close More Repair Orders with Better Clarity and Finance Options for Customers

Fintech News Desk
by Fintech News Desk0
With TruVideo, Service Advisors Create Videos to Explain Needed Repairs via Text to Customers and Can Now Offer Finance Options through DigniFi DigniFi, an automotive financing platform, announced a new partnership with TruVideo, a leading video and texting platform, to help auto service centers and dealerships close more repair orders......
Customers Bank Expands Consumer Installment Loan Program With Upstart
Artificial Intelligence Blockchain Fintech News

Customers Bank Expands Consumer Installment Loan Program With Upstart

Fintech News Desk
by Fintech News Desk0
Upstart, a leading artificial intelligence (AI) lending platform, announced Customers Bank, a full-service super-community bank and subsidiary of Customers Bancorp, Inc., has expanded and extended its bank partnership with Upstart to scale its personal loan program through the Upstart Referral Network and its own consumer banking site. Through Upstart’s AI......
ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore
Fintech News

ENACOMM Launches Intelligent, Voice Customer Self-Service on Finastra’s FusionStore

Fintech News Desk
by Fintech News Desk0
ENACOMM Financial Suite with IVR app delivers next-generation call fielding for banks and credit unions, including fraud and analytics tools ENACOMM, a FinTech enablement company empowering financial services companies with affordable solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency, announced that the ENACOMM Financial......
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Commerce Digital News

New Report Finds UK Retailers Aren’t Worried About New Online Shopping Regulations, But Their Customers Are

Fintech News Desk
by Fintech News Desk0
New Strong Customer Authentication (SCA) requirements rank low on UK merchants’ list of worries, but 46% of consumers say extra steps will likely cause them to give up on transactions Retailers say the coming enforcement of the sweeping online payments regulation known as SCA is the least of their post-pandemic......
J.D. Power Ranks Northwest Bank Highest Retail Banking Customer Satisfaction in Pennsylvania
Banking Finance Fintech News

J.D. Power Ranks Northwest Bank Highest Retail Banking Customer Satisfaction in Pennsylvania

Fintech News Desk
by Fintech News Desk0
Northwest Bank ranks highest in customer satisfaction in Pennsylvania, according to the J.D. Power 2021 U.S. Retail Banking Satisfaction Study. The study analyzes the overall satisfaction customers have with their retail banking experience based on channel activities, account information, fees, problem resolution and product offerings. Read More: Agile Frameworks Receives Majority Investment......
Fintech News

Alliance Data Improves Customer Experience With Reissue Of Victoria’s Secret Credit Card, Providing New Digital Payment Features And Added Security

Fintech News Desk
by Fintech News Desk0
— Now processed by Mastercard®, the private label program is the first of its kind from Alliance Data that can be provisioned to Apple Pay®, bolstering cardmember security and convenience through contactless mobile payments — Enhanced Victoria’s Secret Credit Card offers cardmembers market-leading private label security features such as chip......
Bestow Lowers Pricing and Enhances Term Life Insurance Product Design to Serve More Customers
Digital Fintech InsurTech News

Bestow Lowers Pricing and Enhances Term Life Insurance Product Design to Serve More Customers

Fintech News Desk
by Fintech News Desk0
Bestow now offers lower premium rates, larger coverage amounts, additional term length options, and expanded age eligibility. Bestow, the first full-stack life insurance platform, today announced product enhancements to reach and better serve the modern life insurance customer. The improvements include lower premium rates, larger coverage amounts, additional term length......
Bottomline Wins Gold Stevie® Award For Customer Contact Center Of The Year
Business Fintech News

Bottomline Wins Gold Stevie® Award For Customer Contact Center Of The Year

Fintech News Desk
by Fintech News Desk0
Follows receipt of UK Customer Service Excellence Standard for 10th Successive Year Bottomline, a leading provider of financial technology that makes complex business payments simple, smart and secure, announced today that it took home a Gold Stevie Award at the 15th Stevie Awards for Sales & Customer Service. Bottomline was recognized......
LedgerX Selects Lukka And IHS Markit To Enable Form 1099-B Reporting For Derivatives Customers
Cryptocurrency Fintech InsurTech Mobile Banking News

LedgerX Selects Lukka And IHS Markit To Enable Form 1099-B Reporting For Derivatives Customers

Fintech News Desk
by Fintech News Desk0
Crypto asset derivatives exchange calls on two leading data providers to help customers accurately report taxable income to the IRS Lukka, the leading crypto asset software and data provider, announced today it is collaborating with IHS Markit to create and deliver Forms 1099-B to LedgerX and its trading customers. The......
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