Search Results for: customer experience.

Artificial Intelligence Fintech News

Emirates NBD Boosts Digital User Engagement by 300% with Lemnisk’s AI-Driven Customer Data Platform

Fintech News Desk
by Fintech News Desk0
Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa, and Turkey) region, has elevated its customer-centric marketing strategy by delivering 1-to-1 personalized customer experiences via its website. The company achieved this using Lemnisk, a real-time personalization solution built on an intelligent and secure Customer Data Platform (CDP). Read......
Adyen and Microsoft Launch Network Token Optimization
Business Fintech News

Adyen to Partner With Hungry Jack’s to Improve Its Customer Service With Payment-Led Updates

Fintech News Desk
by Fintech News Desk0
Adyen (AMS: ADYEN), the global payments platform of choice for many of the world’s leading companies, today announced it has partnered with Hungry Jack’s, the Australia-based quick-service restaurant, to improve its point-of-sale (POS) terminal fleet and help unify its in-store and ecommerce channels – driving cost savings, while improving revenues and......
Talkdesk-Research-Reveals-Two-Thirds-of-Financial-Services-and-Insurance-Customers-Say-One-Bad-Experience-Dilutes-Brand-Loyalty
Banking Fintech Investment Services News

Talkdesk Research Reveals Two-Thirds of Financial Services and Insurance Customers Say One Bad Experience Dilutes Brand Loyalty

Fintech News Desk
by Fintech News Desk0
Seven out of 10 customers demonstrate deeper loyalty to financial services and insurance companies that heavily invest in customer experience (CX), according to a new research study by Talkdesk, Inc., the cloud contact center for innovative enterprises. According to The CX Revolution in Financial Services and Insurance, customers have options and they......
Improving your CX without Compromising on Customer Data Security
Banking Business Featured Fintech

Improving your CX without Compromising on Customer Data Security – Here’s How!

Paroma Sen
by Paroma Sen0
The 2020 Covid-19 pandemic that led to must-need social distancing measures and work from home policies also prompted increased use of online and internet based resources across industries. When it comes to retail and personal banking, while businesses and consumers are now adjusting to internet based mobile transactions, it is......
PAR Technology Adds Contactless Payment Provider Dash Now to Growing Brink POS® Integration Partner Ecosystem
Fintech News

PAR Technology Adds FreedomPay as New Payment Gateway Option for Brink POS® Customers

Fintech News Desk
by Fintech News Desk0
PAR’s most recent software release expands its industry-leading integration ecosystem to give customers more payment gateway options. ParTech, Inc. (ParTech), a leading global provider of point of sale (POS) software and integrated technical solutions to the restaurant industry, announced today that it has added FreedomPay, a global leader in Next Level Commerce™,......
Advanzia Bank Partners with Backbase to Accelerate Digital Transformation and Elevate Customer Experience
Business Fintech News

Advanzia Bank Partners with Backbase to Accelerate Digital Transformation and Elevate Customer Experience

Fintech News Desk
by Fintech News Desk0
European digital bank Advanzia today announces its partnership with digital banking technology provider Backbase, a collaboration that will allow Advanzia to drive digital transformation and optimise customer experience. The long-term partnership includes the implementation of Backbase-as-a-Service (Baas) – a cloud solution that enables banks to develop and release new digital......
Returnly Joins Shopify Plus Certified App Program, Becomes Only Return Partner to Achieve SOC 2 Compliance
Business Fintech Investment Services News

Returnly Launches In-Store Returns, Helping Ease Customer And Merchant Losses Exacerbated By COVID-19

Fintech News Desk
by Fintech News Desk0
Returnly, the leader in digital return experiences and post purchase payments, today announced the release of In-Store Returns, a new solution that enables retailers and brands to offer safe, convenient online return drop-offs at brick-and-mortar locations. Shoppers can quickly return online purchases, without boxes or labels, for an immediate refund. As......
BAI Finds Consumers Confident in Financial Services Organizations’ Fraud Response
Banking Fintech News

BAI Research Finds Improving the Customer Experience Remains the Top Business Challenge for Financial Services Organizations in 2021

Fintech News Desk
by Fintech News Desk0
Majority of consumers willing to switch for better digital capabilities and are open to banking with non-traditional financial services organizations BAI, a nonprofit independent organization that delivers the financial services industry’s most actionable insights, unveiled new research addressing the top priorities on financial services leaders minds and changing consumer attitudes......
Newegg-Deploys-Behalf-to-Provide-Flexible-Financing-for-Business-Customers
Banking Business Fintech Investment Services Mobile Banking News

Newegg Deploys Behalf To Provide Flexible Financing For Business Customers

Fintech News Desk
by Fintech News Desk0
 Behalf, Inc., a provider of alternative financing and payment solutions for B2B sellers and buyers, today announced that Newegg, one of the leading tech-focused e-retailers in North America, has selected Behalf’s solution to provide flexible Net Terms* and extended financing to its business customers. With Behalf in place, NeweggBusiness customers can finance......
WorldRemit Announces Winners in the UK and Norway of Holiday Season Promotion to Help Filipino Beneficiaries Start a Business
Fintech Mobile Banking News

WorldRemit Releases Global TV Commercials to Showcase Clear Pricing and Create Opportunities for Customers

Fintech News Desk
by Fintech News Desk0
WorldRemit, a leading digital payments platform, has released global television commercials across key markets to promote its transparent pricing strategy and the opportunities created by connecting people through international money transfers. Produced by the award-winning director, David Hayes and VB Productions, the commercials provide examples of how migrant workers support the ambitions......
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