Search Results for: customer experience.

J.D. Power Launches Mobile App Platform Certification for Banking to Recognize Customer Experience Best Practices
Banking News

J.D. Power Launches Mobile App Platform Certification for Banking to Recognize Customer Experience Best Practices

Business Wire
by Business Wire0
Alkami Technology Becomes First Platform Company to Achieve Certification J.D. Power, a global leader in data analytics, today announced the J.D. Power Mobile App Platform Certification—Banking to recognize mobile app technology platform providers that provide an exceptional mobile app experience. “J.D. Power is a household and industry name synonymous with establishing......
68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures
Finance Fintech News

68% of UK CFOs say businesses are compromising on customer experiences due to economic pressures

EIN Presswire
by EIN Presswire0
Payhawk, the global spend management solution that helps businesses manage company cards and payments at scale across 32 countries, today revealed that 61% of international CFOs say their businesses are making or considering making customer experience compromises to remain operational amid the current challenging economic climate. The report “The CFO agenda:......
Marqeta Announces New Customer Swiss4, Powering Its Premium Financial Services Offering to Meet Rising Consumer Demand for Personalised Payments Experiences
Digital Payments Finance Fintech News

Marqeta Announces New Customer Swiss4, Powering Its Premium Financial Services Offering to Meet Rising Consumer Demand for Personalised Payments Experiences

Business Wire
by Business Wire0
Marqeta continues its European bookings momentum with Swiss4, powering a bespoke combination of financial services and personalised high-end experiences for its customers. Marqeta, the global modern card issuing platform that enables embedded finance solutions for the world’s innovators, today announced a new customer, Swiss4, providing real-time and personalised digital payment......
Versapay Announces Christy Johnson as Chief Product Officer and Barrett Smith as Chief Payments and Customer Operations Officer
Finance Fintech News

Versapay Announces Christy Johnson as Chief Product Officer and Barrett Smith as Chief Payments and Customer Operations Officer

PR Newswire
by PR Newswire0
Versapay cements executive leadership for next phase of growth in Accounts Receivable automation and B2B payments, elevating customer experience Versapay, the leading Accounts Receivable (AR) Efficiency Suite, is excited to announce recent leadership changes within the company. These strategic moves include the promotion of Christy Johnson to Chief Product Officer (CPO) and Barrett Smith......
UK businesses must prioritise payment technology to build customer loyalty and stay competitive New research from Lloyds Bank and FreedomPay
Finance Fintech News

UK businesses must prioritise payment technology to build customer loyalty and stay competitive: New research from Lloyds Bank and FreedomPay

GlobeNewswire
by GlobeNewswire0
London, United Kingdom, April 23, 2024 (GLOBE NEWSWIRE) — Less than a third (27%) of businesses are confident they offer seamless payments experiences. Almost two-thirds of businesses (59%) across Retail, Food & Beverages and Hospitality believe a good checkout experience offers the same competitive advantage as having the best products.......
New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment
Digital Payments Fintech News

New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment

PR Newswire
by PR Newswire0
As consumer demand for alternative payment options and personalized experiences increases, growing dissatisfaction with traditional loan repayment processes reaches a tipping point PayNearMe, the fintech company bringing progress to payments, released a study titled, Consumer Trends Driving the Future of Loan Payments, which reveals that challenges in the loan repayment......
Frost Bank Improves Customer Experience with Atomic Direct Deposit Switch
Banking News

Frost Bank Improves Customer Experience with Atomic Direct Deposit Switch

Business Wire
by Business Wire0
Atomic is excited to announce its collaboration with San Antonio-based Frost Bank, a top 50 financial institution with 185 branch locations across Texas. Incorporating Atomic into its operations will help Frost achieve its goals of improving customer satisfaction and making banking more accessible for all. Frost will be using Atomic’s solution for direct......
Retail-Bank-Customer-Satisfaction-Holds-Steady-but-Trust-Declines,-J.D.-Power-Finds
Banking Fintech News

Retail Bank Customer Satisfaction Holds Steady but Trust Declines, J.D. Power Finds

Business Wire
by Business Wire0
This year, 13% of bank customers say they are likely to switch institutions in the next 12 months. U.S. retail bank customers are losing faith in their bank, and customer attrition is a concern. According to the J.D. Power 2024 U.S. Retail Banking Satisfaction StudySM, released today, consumer trust in......
Central Bank Boosts Financial Wellness for Customers Through Personetics' AI-powered Platform
Banking News

Central Bank Boosts Financial Wellness for Customers Through Personetics’ AI-powered Platform

PR Newswire
by PR Newswire0
Midwest U.S. regional bank bringing money management platform with hyper-personalized insights, advice and smart savings to retail customers Central Bank, a progressive $20 billion regional bank headquartered in Jefferson City, Missouri, is elevating financial wellness for its consumer franchise by implementing Personetics’ financial data-driven engagement platform. The AI-driven solutions infuse Central Bank’s digital......
Clearcover Launches Generative AI Insurance Tool to Expedite Claims Processing and Improve Customer Experience
InsurTech News

Clearcover Launches Generative AI Insurance Tool to Expedite Claims Processing and Improve Customer Experience

PR Newswire
by PR Newswire0
The leading insurtech is rolling out a series of AI solutions, including Digital Statement Collection at FNOL. Clearcover, a next-generation car insurance company, announces the launch of its revolutionary generative AI solution that further digitizes statement collection, significantly streamlining the insurance claims process and customer experience. The AI-driven solution utilizes......
1