Search Results for: customer experience.

OneShield Expands Technology Ecosystem with Charlee.ai, Enhancing AI Capabilities within their Core Platforms
Artificial Intelligence InsurTech News

OneShield Expands Technology Ecosystem with Charlee.ai, Enhancing AI Capabilities within their Core Platforms

PR Newswire
OneShield, a leading provider of core system solutions to the insurance industry, is proud to announce a strategic alliance with Charlee.ai, an innovative AI platform specializing in machine learning and predictive analytics for insurance. This integration will empower insurers with more efficient and accurate claims processing, further enhancing OneShield’s commitment to providing......
American Express and Boost Payment Solutions Bring Optimized Virtual Card Payments to Suppliers
Digital Payments News Payment gateways

American Express and Boost Payment Solutions Bring Optimized Virtual Card Payments to Suppliers

Business Wire
The collaboration leverages Boost’s patented Straight-Through Processing (STP) solution to address supplier challenges with manual processing of virtual Card payments As part of its ongoing investment in its B2B (business-to-business) network and in enhancing buyer and supplier capabilities, American Express announced a new offering by Boost Payment Solutions, a global......
Australian-Founded Fintech Transforming Debt Collection in the USA Secures US$40M
Finance Fintech News

Australian-Founded Fintech Transforming Debt Collection in the USA Secures US$40M

Business Wire
Global debt collection fintech, InDebted, today announced the completion of its US$40 million Series C capital raise, valuing the company at greater than US$250 million. InDebted provides future-thinking organizations with a better alternative to traditional debt collection agencies. By using technology such as machine learning to personalize every collections journey,......
BriteCore Introduces Latest Core Software Innovations to Power Mid-Size Insurance Carriers
Artificial Intelligence Cloud Finance Fintech News

BriteCore Introduces Latest Core Software Innovations to Power Mid-Size Insurance Carriers

Somesh Utkar
New Product Features Leverage Generative AI and Enhance User Experience to Drive Efficiency and Growth BriteCore, the leading provider of cloud-native core insurance solutions for property and casualty (P&C) carriers and MGAs, today announced the launch of several new product features designed to enhance its support for insurance carrier clients......
Banking Featured Finance Fintech Security

How Are Open Banking APIs Levelling the Playing Field for Traditional Banks?

Prajakta Ayade
The financial industry has seen significant disruption from fintech companies and neobanks, which benefit users by offering advanced technologies and customer-centric services. To keep pace, traditional banks are increasingly adopting Open Banking APIs (Application Programming Interfaces), a transformative technology that enables them to compete more effectively by fostering innovation, enhancing......
Sound Payments and Dejavoo Launch Integrated Payment Solution
Digital Payments Fintech News

Sound Payments and Dejavoo Launch Integrated Payment Solution

EIN Presswire
This strategic alliance empowers merchants to maximize efficiency and boost profits Sound Payments, a processor-agnostic payments solutions provider, and Dejavoo, a global leader in innovative payment technology announced the completion of the integration of Dejavoo’s QD series of secure payment devices and Sound POS. “As we celebrate Sound Payment’s 8th......
Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters
Artificial Intelligence Finance Fintech News

Talkdesk survey finds half of consumers are optimistic about artificial intelligence in financial services, but age matters

Business Wire
Findings reveal a generational divide, with millennials leading the charge in interactions with artificial intelligence chatbots; older generations prefer a human touch  Generations differ in artificial intelligence (AI) chatbot usage and comfort levels. While more than half (61%) of respondents interact with a financial services chatbot monthly, this number varies......
Cogitate Announces Partnership with One Inc to Enhance Digital Payment Solution Offering
Digital Payments Finance News

Cogitate Announces Partnership with One Inc to Enhance Digital Payment Solution Offering

PR Newswire
-Customers Gain a Seamless Experience by Unifying All Payment Flows into One Comprehensive Platform- Cogitate, a provider of cloud-native core policy, billing, and claim applications for insurers, is pleased to announce its partnership with One Inc, the leading digital payments network for the insurance industry. Cogitate has integrated One Inc’s best-in-class......
APAC Micro-MNCs Optimistic on Digital Trade, View Technology and Brand as Key to Success: Deloitte
E-commerce News

APAC Micro-MNCs Optimistic on Digital Trade, View Technology and Brand as Key to Success: Deloitte

Business Wire
Asia Pacific has sustained rapid trade growth, accounting for approximately 40% of global trade activity in 2023 71% of surveyed micro-MNCs are upbeat about cross-border digital trade 88% prioritise brand, and most are increasingly adopting big data, AI, e-payment, and other digital technologies to grow Report unveils Going-Global Potential Index......
Nearly One in Five Consumers Struck by Online Identity Fraud, According to ACI Worldwide Speedpay Pulse Report
Digital Payments Fintech News Risk Management Security

Nearly One in Five Consumers Struck by Online Identity Fraud, According to ACI Worldwide Speedpay Pulse Report

Business Wire
Consumers turning to billers to safeguard their data as threat of digital payments fraud escalates Digital payment preferences are surging, according to the 2024 ACI Speedpay Pulse Report, published by ACI Worldwide, an original innovator in global payments technology. More than three-quarters of Americans now prefer to pay their bills......
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