Search Results for: customer experience.

Nium Extends Global Payments Growth in the Middle East; Adds Key Financial Institutions and Foreign Exchange Houses to Client Roster
Banking Digital Payments News

Nium Extends Global Payments Growth in the Middle East; Adds Key Financial Institutions and Foreign Exchange Houses to Client Roster

PR Newswire
by PR Newswire0
Nium will work with the bank to offer free international money transfer services through the Enjaz app for smart devices. Soon, all Enjaz customers will be able to access competitive exchange rates and instant transfers via Nium’s global partner network. Nium, the leader in real-time global payments, continues its expansion......
Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows
Fintech News

Navigating the CX Challenge: Despite Companies’ Increased Tech Investments, Consumer Impatience Grows

PR Newswire
by PR Newswire0
Almost half of consumers are willing to spend more for an improved customer experience, according to Broadridge’s 6th Annual CX and Communications Survey Amid uncertain economic environment and companies’ increasing dependence on technology to provide customer service, consumer patience has dwindled with the rate of consumers who feel that companies need......
Financial Institutions Expected to Boost AI Investments for Customer Service in 2024, New Syntellis Report Finds
Artificial Intelligence Finance Fintech

Syntellis Released “2024 CFO Outlook for Financial Institutions”

Fintech News Desk
by Fintech News Desk0
The report results provide insights on how institutions fared in 2023, as well as current and future industry challenges, trends, and priorities. According to a new survey report from Syntellis Performance Solutions, now part of Strata Decision Technology – 2024 CFO Outlook for Financial Institutions, The financial services industry has......
Servicenow Announces Five-Year Strategic Alliance With Visa to Transform Payment Services
Digital Payments Finance Fintech News

Servicenow Announces Five-Year Strategic Alliance With Visa to Transform Payment Services

Business Wire
by Business Wire0
Initial phase includes the launch of a single, connected solution for disputes resolution, called ServiceNow Disputes Management, Built with Visa New solution includes low-code, AI, and generative AI capabilities to help boost efficiency and productivity ServiceNow, the leading digital workflow company making the world work better for everyone, announced today......
Financial Services and Insurance Sectors Go All in on Observability to Improve Digital Customer Experiences
Finance Fintech News

New Relic Releases ‘State of Observability for Financial Services and Insurance’

Fintech News Desk
by Fintech News Desk0
Financial services and insurance organisations are more likely to achieve full-stack observability in the race to modernise their tech stack and deliver innovative services to customers New Relic, an observability platform for engineers, announced the findings of its State of Observability for Financial Services and Insurance report, which focuses on......
Goodfirms Released a Survey Which Gives Insights on Current Trends
B2B News

Goodfirms Released a Survey Which Gives Insights on Current Trends

Fintech News Desk
by Fintech News Desk0
GoodFirms survey, Customer Experience Management: Demand, Trends, Challenges, and the Future Scope, suggests that businesses must plan CXM strategies to embrace new trends and technologies like AI, automation, etc., to offer exceptional experiences, acquire more customers, retain them sustainably, nurture loyalty, and advocacy. By Global FinTech Series News Desk  GoodFirms,......
84% of B2B Deals Are Decided Before Marketers Even Know About Them
Fintech News

6sense Releases 2023 B2B Buyer Experience Report

Business Wire
by Business Wire0
6sense Study Shows Marketing is a Key Differentiator in the Pre-Decision Gap, AI Solutions Can Help Reach Buyers Sooner in the Purchasing Journey to Drive B2B Revenue Production B2B selling teams are at a disadvantage, according to the 2023 B2B Buyer Experience Report released from 6sense today. The report indicates that marketing efforts......
With Hard Tea In the Spotlight, Jiant Closes $6M Series A
Banking Fintech News

Jiant Closes $6M Series A

PR Newswire
by PR Newswire0
Jiant, a leading ready-to-drink alcohol brand for modern consumers, announces the successful completion of a $6 million Series A capital raise. These funds will bolster production capabilities, drive deeper distribution, support new sales channels, and fuel the rapid expansion of Jiant’s highly sought-after hard tea line. Jiant, a leading ready-to-drink alcohol brand......
Nearmap Announces Agreement to Acquire Betterview, a Complementary Property Intelligence and Risk Management Platform
News Risk Management

Nearmap Announces Agreement to Acquire Betterview, a Complementary Property Intelligence and Risk Management Platform

PR Newswire
by PR Newswire0
Nearmap, one of the world’s largest location intelligence and aerial imagery solutions providers, has signed an agreement to acquire Betterview, a leading property intelligence and risk management platform in the insurance industry. Founded in Australia in 2007, Nearmap expanded operations into the U.S. in 2014 to help companies better visualize the truth......
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