Search Results for: customer experience.

Glia Teams with Jack Henry to Accelerate Digital Customer Service
Digital Finance News

Glia Teams with Jack Henry to Accelerate Digital Customer Service

Fintech News Desk
by Fintech News Desk0
Integration allows community and regional financial institutions to transform customer service within the digital domain Glia, the leading provider of Digital Customer Service (DCS), announced that its digital-first solution is now accessible through Jack Henry’s Banno Digital Platform. This integration will allow more banks and credit unions to embrace Digital Customer Service,......
Engageware Releases 2023 Customer Engagement in Banking Report
Banking News

Engageware Releases 2023 Customer Engagement in Banking Report

Fintech News Desk
by Fintech News Desk0
Amid recession possibility, banking professionals reveal challenges in customer digital adoption; express desire for additional staff, and indicate increased investment in relationship banking Engageware, the industry-leading provider of customer engagement solutions, released its ENGAGE 2023: Customer Engagement in Banking, Annual Trends Report. This year’s report, powered by market research firm, Infosurv,......
New FICO Survey: Americans Value Financial Fraud Prevention More Than Banking Customer Experience
Banking Finance News

New FICO Survey: Americans Value Financial Fraud Prevention More Than Banking Customer Experience

Fintech News Desk
by Fintech News Desk0
A new report from FICO focusing on consumer perception of how financial organizations manage fraud and identity verification found that fraud protection is top of mind for American consumers Global analytics software platform provider, FICO, released findings of a survey exploring the shift in consumer expectations on how financial institutions......
JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements
E-commerce News

JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements

Fintech News Desk
by Fintech News Desk0
Partnership combines JRNI’s leading Customer Engagement Platform for scheduling appointments, events, and queuing with Mad Mobile’s leading Retail Associate Platform for managing customer shopping experiences online and in-store JRNI, the leading provider of enterprise customer experience and engagement solutions for managing personalized experiences at scale, announced a strategic partnership with Mad Mobile, the......
Cashfree Payments Assists 10-Minute Grocery Delivery App Zepto to Provide a Secure and Smooth Checkout Experience to Customers
Digital Payments E-commerce News

Cashfree Payments Assists 10-Minute Grocery Delivery App Zepto to Provide a Secure and Smooth Checkout Experience to Customers

Fintech News Desk
by Fintech News Desk0
Cashfree Payments, India’s leading payments and API banking solutions company, is enabling Zepto, the nation’s fastest growing e-grocery company, to offer a secure and fast checkout experience to its customers using Cashfree Payments’ Payment Gateway. Zepto, the 10-minute grocery delivery service, ensures quick and seamless deliveries of over 3000 products, ranging from......
Pure Storage Helps Financial Services Firms Harness the Power of Data to Drive Better Customer Experiences
Finance Fintech News

Pure Storage Helps Financial Services Firms Harness the Power of Data to Drive Better Customer Experiences

Fintech News Desk
by Fintech News Desk0
9 of the top 10 global investment banks, 7 of the top 10 asset management companies, and 5 of the top 10 insurance organizations rely on Pure Storage Pure Storage, the IT pioneer that delivers the world’s most advanced data storage technology and services, announced continued momentum within the financial......
LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences
Artificial Intelligence Banking Finance News

LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences

Fintech News Desk
by Fintech News Desk0
 Two customer engagement platforms combine their AI capabilities to deliver differentiated customer and agent experiences for banks and credit unions This week at the 2022 NCR Innovation Conference, LinkLive, a customer engagement platform (CEP) provider for security-focused and regulated U.S. industries, and Kasisto, creator of KAI, a digital experience platform for the......
Glia and Finastra to Accelerate Transition from Phone-First to Digital-First Customer Service for Financial Institutions
Banking Digital Finance News

Glia and Finastra to Accelerate Transition from Phone-First to Digital-First Customer Service for Financial Institutions

Fintech News Desk
by Fintech News Desk0
New app streamlines front-end digital transformation, improving customer experience through FusionFabric.cloud Glia, the leading provider of Digital Customer Service (DCS), has teamed up with Finastra, a global provider of financial software applications and marketplaces, to help financial institutions to improve the digital customer experience. Via its FusionFabric.cloud platform and Fusion Digital Banking solution, Finastra will......
Galileo and Technisys Redefine the Digital Banking Customer Experience with Cyberbank Digital-as-a-Service
Banking News

Galileo and Technisys Redefine the Digital Banking Customer Experience with Cyberbank Digital-as-a-Service

Fintech News Desk
by Fintech News Desk0
Galileo empowers financial institutions to create and deliver novel and tailored customer experiences as they scale with Cyberbank Digital Galileo Financial Technologies, LLC, a leading financial technology company and Technisys, the company behind Cyberbank, the cloud-native, next-gen digital banking platform – both companies owned and operated independently by SoFi Technologies, Inc.......
Dippin’ Dots Delivers Sweet Treats and an Engaging Customer Experience with BigCommerce
Commerce News

Dippin’ Dots Delivers Sweet Treats and an Engaging Customer Experience with BigCommerce

Fintech News Desk
by Fintech News Desk0
Elite Partner Groove Commerce leverages BigCommerce’s modern open SaaS platform to build site that addresses fulfillment challenges and captures the brand’s fun and imaginative spirit BigCommerce, a leading Open SaaS ecommerce platform for fast-growing and established B2C and B2B brands, announced the launch of popular frozen treat brand Dippin’ Dots......
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