Search Results for: customer experience

Vergent Partners with Outsourcing Solutions Group For Accounts Receivable Services
Lending News

Vergent LMS Partners with Universal Contact Centers to Provide First-Party Customer Experience Service

Fintech News Desk
by Fintech News Desk0
Vergent LMS, a premier fintech lending platform, announced its partnership with Universal Contact Centers (UCC), a full-service bilingual contact center, to jointly integrate and market each other’s services. UCC provides nearshore, first-party staffing for a wide range of services, including customer experience, quality assurance, collections and social media management in the consumer lending industry. Based in Tijuana, Mexico, UCC’s bilingual......
Magnolia Digital Experience Platform Achieves SAP Certification as Integrated With SAP Customer Experience Solutions
Commerce News

Magnolia Digital Experience Platform Achieves SAP Certification as Integrated With SAP Customer Experience Solutions

Fintech News Desk
by Fintech News Desk0
Magnolia International Ltd announced its Magnolia Digital Experience Platform (DXP) 6.2 has achieved SAP certification as integrated with SAP Customer Experience solutions to deliver increased flexibility for content management with SAP Commerce and the ability to create better customer engagement. “Our forward-thinking customers are looking to create rich, engaging shopping......
Third Coast Bank Chooses KlariVis to Boost Customer Experience
Analytics News

Third Coast Bank Chooses KlariVis to Boost Customer Experience

Fintech News Desk
by Fintech News Desk0
KlariVis, a fast-growing enterprise dashboard and analytics solution for the financial services industry, announced its new relationship with Third Coast Bank SSB as a key analytics tool for the bank’s future. “Data gives us meaningful insight into what our customers need,” says Billie Connally, SVP Director of Retail Strategy for Third......
Verifone Enables PayPal for Living Spaces Online, Upgrading the Customer Experience
Digital Payments E-commerce News

Verifone Enables PayPal for Living Spaces Online, Upgrading the Customer Experience

Fintech News Desk
by Fintech News Desk0
Leading home furnishings retailer Living Spaces enabled PayPal payments on its website by connecting to Verifone’s Cloud Services and Advanced Payment Method (APM) platform at the end of last year, just in time for the holiday shopping season. Once live, consumers immediately recognized and began using this fast, secure and familiar payment......
NOW Insurance Wins Celent Model Insurer for Customer Experience Transformation
InsurTech News

NOW Insurance Wins Celent Model Insurer for Customer Experience Transformation

Fintech News Desk
by Fintech News Desk0
-NOW Insurance has been recognized by Celent as a winner of a Model Insurer award for Customer Experience Transformation. Celent is a global research and advisory firm for the financial services industry. Download Our Top Whitepaper : Building Reliable and Secure Fintech Systems in 2022 “It’s an honor to win......
PARTS iD, Inc. Optimizes Customer Experience with Expanded ‘Shop by Service Type’ Functionality
Commerce E-commerce News

PARTS iD, Inc. Optimizes Customer Experience with Expanded ‘Shop by Service Type’ Functionality

Fintech News Desk
by Fintech News Desk0
The search functionality found exclusively on CARiD.com now includes vehicle-specific product groupings for more than 500 repair tasks; made possible through the company’s robust vehicle fitment data and service type classifications PARTS iD, Inc., the owner and operator of, among other verticals, “CARiD.com,” a leading digital commerce platform for the......
Aprimo Named a Leader in DAM for Customer Experience by Independent Research Firm
Digital Asset Management News

Aprimo Named a Leader in DAM for Customer Experience by Independent Research Firm

Fintech News Desk
by Fintech News Desk0
Aprimo achieves top ranking in Current Offering and Strategy categories, with report citing strong AI and workflow capabilities Aprimo, an industry-leading provider of digital asset management and work management solutions, announced it has been recognized as a ‘Leader’ in “The Forrester Wave™: Digital Asset Management (DAM) for Customer Experience, Q1......
Bynder Named a “Leader” In Digital Asset Management For Customer Experience by Independent Research Firm
Digital Asset Management News

Bynder Named a “Leader” In Digital Asset Management For Customer Experience by Independent Research Firm

Fintech News Desk
by Fintech News Desk0
In new report, Bynder receives highest scores possible in eight criteria including, usability and user interface, performance, planned enhancements and market approach Bynder, the global digital asset management (DAM) platform, has been named a “Leader” in The Forrester Wave: Digital Asset Management for Customer Experience, Q1 2022 report by Forrester......
Nine in 10 Insurance Leaders in Europe Say Customer Experience is the Top Driver of Digital Transformation
InsurTech News

Nine in 10 Insurance Leaders in Europe Say Customer Experience is the Top Driver of Digital Transformation

Fintech News Desk
by Fintech News Desk0
ISG Pulse of the Insurance Industry survey finds 42% report security vulnerabilities increasing along with digitalization Demand for improved customer experience is the top driver of digital transformation in Europe’s insurance industry, but with growing digitalization, insurers report increasing security vulnerabilities, according to the results of the second annual ISG......
BAI Research Reveals Only 9% of Financial Services Leaders Believe They Provide Excellent Customer Experience
Banking Fintech News

BAI Research Reveals Only 9% of Financial Services Leaders Believe They Provide Excellent Customer Experience

Fintech News Desk
by Fintech News Desk0
BAI, a nonprofit independent organization that delivers the financial services industry’s most actionable insights, released new research addressing the top priorities on financial services leaders’ minds and changing consumer attitudes in 2022. The findings were unveiled during a recent webinar, BAI Banking Outlook: Are you prepared for 2022. Latest Fintech Insights: Pinnacle......
1