Search Results for: customer insights

Trulioo 24/7 Support Empowers Top APAC Region Companies to Expand Into New Markets, Achieve Compliance and Accelerate Customer Onboarding
News Security

Trulioo 24/7 Support Empowers Top APAC Region Companies to Expand Into New Markets, Achieve Compliance and Accelerate Customer Onboarding

Business Wire
by Business Wire0
Company Marks Anniversary of Singapore Office Opening With 90% Business Verification Rate Across the APAC Region Trulioo, an industry-leading identity platform with proven global coverage for person and business verification, marked the one-year anniversary of its Singapore office by highlighting how its 24/7 implementation support helps Asia-Pacific (APAC) brands expand......
UK businesses must prioritise payment technology to build customer loyalty and stay competitive New research from Lloyds Bank and FreedomPay
Finance Fintech News

UK businesses must prioritise payment technology to build customer loyalty and stay competitive: New research from Lloyds Bank and FreedomPay

GlobeNewswire
by GlobeNewswire0
London, United Kingdom, April 23, 2024 (GLOBE NEWSWIRE) — Less than a third (27%) of businesses are confident they offer seamless payments experiences. Almost two-thirds of businesses (59%) across Retail, Food & Beverages and Hospitality believe a good checkout experience offers the same competitive advantage as having the best products.......
New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment
Digital Payments Fintech News

New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment

PR Newswire
by PR Newswire0
As consumer demand for alternative payment options and personalized experiences increases, growing dissatisfaction with traditional loan repayment processes reaches a tipping point PayNearMe, the fintech company bringing progress to payments, released a study titled, Consumer Trends Driving the Future of Loan Payments, which reveals that challenges in the loan repayment......
Frost Bank Improves Customer Experience with Atomic Direct Deposit Switch
Banking News

Frost Bank Improves Customer Experience with Atomic Direct Deposit Switch

Business Wire
by Business Wire0
Atomic is excited to announce its collaboration with San Antonio-based Frost Bank, a top 50 financial institution with 185 branch locations across Texas. Incorporating Atomic into its operations will help Frost achieve its goals of improving customer satisfaction and making banking more accessible for all. Frost will be using Atomic’s solution for direct......
WCL and Imaginera Announce Strategic Partnership to Provide ACORD Messaging Capabilities to Global Customers
Fintech News

WCL and Imaginera Announce Strategic Partnership to Provide ACORD Messaging Capabilities to Global Customers

PR Newswire
by PR Newswire0
Collaboration will improve efficiency, expand applicability of Imaginera’s extensive Orca product suite Web Connectivity Limited (WCL), a Zywave company, and Imaginera, a leading global provider of software solutions to the (re)insurance industry, announced today that they will build on their existing relationship, formalising a strategic partnership to provide Imaginera’s customers......
Regula Pinpoints Top Three Business Challenges with Verification of International Customers
News Security

Regula Pinpoints Top Three Business Challenges with Verification of International Customers

Business Wire
by Business Wire0
In addition to the clear risks, such as an increase in fraud, attracting new foreign customers presents less apparent challenges, including the absence of standardized documentation and language barriers. These are the results of a global survey conducted by Regula, a global developer of forensic devices and identity verification solutions.......
Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions
Fintech News

Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions

PR Newswire
by PR Newswire0
Leading outcomes-focused organizations partner to drive value in digital CX strategies Glance and EDCi proudly announce their strategic partnership, solidifying their mutual commitment to delivering outcome-driven, high-value solutions to their clientele. With a shared philosophy focused on human-centric customer experience (CX), this collaboration helps organizations derive more value from their......
Paycom-recognized-for-customer-service-excellence-by-Business-Intelligence-Group
Finance Fintech News

Paycom recognized for customer service excellence by Business Intelligence Group

Fintech News Desk
by Fintech News Desk0
This accolade comes soon after Paycom was named one of the Most Trustworthy Companies in America by Newsweek for the third consecutive year. Paycom Software, Inc., a provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in Customer Service Award winner. Paycom is one of 18......
JPMorgan-Chase-Increases-Housing-Affordability-Commitments-With-Additional-$20-Million-in-Philanthropy-and-Expanded-Customer-Offerings
Finance Fintech News

JPMorgan Chase Increases Housing Affordability Commitments With Additional $20 Million in Philanthropy and Expanded Customer Offerings

Business Wire
by Business Wire0
Philanthropic funding will drive innovative programs increasing access to homeownership Chase Home Lending is also announcing expanded eligibility for affordable mortgage lending products JPMorgan Chase is increasing its housing affordability commitments across the U.S. with expanded philanthropic capital and consumer lending products. At an event today in Washington, DC, the......
Retail-Bank-Customer-Satisfaction-Holds-Steady-but-Trust-Declines,-J.D.-Power-Finds
Banking Fintech News

Retail Bank Customer Satisfaction Holds Steady but Trust Declines, J.D. Power Finds

Business Wire
by Business Wire0
This year, 13% of bank customers say they are likely to switch institutions in the next 12 months. U.S. retail bank customers are losing faith in their bank, and customer attrition is a concern. According to the J.D. Power 2024 U.S. Retail Banking Satisfaction StudySM, released today, consumer trust in......
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