Search Results for: customer retention

While AI Has Provided Significant Benefits for Financial Services Organizations, Challenges Have Limited Its Full Potential
Fintech InsurTech News

Capgemini Press Release // COVID-19 accelerates insurance digitalization to meet customer demand: World InsurTech Report 2020

Fintech News Desk
by Fintech News Desk0
Insurers must explore new ways to build capabilities to meet the digital needs of customers as BigTechs and non-traditional players enter the insurance space, according to the World InsurTech Report 2020 (WITR) published today from Capgemini and Efma. With COVID-19 increasing customer engagement and expectations, the World InsurTech Report 2020 outlines a growing opportunity for......
eHealth Achieves Its Internal Medicare Sales Agent Hiring Goals and Launches Retention-Focused Compensation Model for Upcoming Annual Enrollment Period
B2C Fintech News

eHealth Achieves Its Internal Medicare Sales Agent Hiring Goals and Launches Retention-Focused Compensation Model for Upcoming Annual Enrollment Period

Fintech News Desk
by Fintech News Desk0
Enhanced agent tools and lead allocation model support the company’s sales and retention goals With Medicare’s Annual Enrollment Period (AEP) for 2021 coverage fast approaching, eHealth, Inc. (NASDAQ: EHTH) (eHealth.com) announced today that it has met its internal sales agent hiring goals and launched a new agent compensation model to support......
Home Captain Launches Preeminent Suite of Products to Increase Bank and Lending Customer Experience
Banking Fintech News

Home Captain Launches Preeminent Suite of Products to Increase Bank and Lending Customer Experience

Fintech News Desk
by Fintech News Desk0
Home Captain announced the launch of the “Home Captain Hub,” a new suite of innovative products and services tailored to dramatically increase the lifetime engagement and satisfaction of mortgage service and banking customers who are purchasing, selling or refinancing their home. This announcement follows the company’s recent acquisition announcement of......
Ask Kodiak and Vertafore Announce Partnership
News Risk Management

Vertafore Introduces RiskMatch Retention Prediction to Help Independent Agencies Improve Client Retention Rates

Fintech News Desk
by Fintech News Desk0
Industry-first analytics tool uses data modeling & adaptive machine learning to surface at-risk polices, equipping agents for proactive client engagement Vertafore today announced RiskMatch® Retention Prediction, a groundbreaking tool to give agencies insights to increase client retention by identifying policies at risk for cancelation or non-renewal. As an integrated part of Vertafore’s award-winning......
ACAMS Partners with FINTRAIL to Launch New AML Compliance Certification Program for FinTech Firms
Artificial Intelligence Business Fintech News

ACAMS and ElephantThink Partner to Deliver Groundbreaking Web-Based Transaction Monitoring and Know-Your-Customer Training for ING Globally

Fintech News Desk
by Fintech News Desk0
Multi-lingual SaaS Solution developed for Dutch financial group’s global employee base ACAMS, in partnership with artificial intelligence (AI) company ElephantThink, has successfully conceptualized and delivered its first fully online web-based compliance training program for Dutch banking group ING. The training partnership is for a multi-lingual SaaS solution offering mobile and......
AEGIS Selects expert.ai to Enhance Their Data Strategy with AI-based Natural Language Understanding
Fintech News

Clarien Bank to Modernize Customer Communications with Newgen

Fintech News Desk
by Fintech News Desk0
Aims to Drive Omnichannel Customer Engagement and Enhance Customer Experience Newgen Software, a global provider of low code automation platform, announced that Bermuda-based Clarien Bank has selected Newgen Omnichannel Customer Engagement (CCM) product suite to streamline customer communications. Read More: Hummingbird Raises $8.2M To Automate Financial Compliance Technology With Newgen’s CCM suite, the......
Fintech Guest Posts Risk Management

Between Empathy and Technology: The New Sweet Spot for Lifetime Customer Value

Hanif Joshaghani
by Hanif Joshaghani0
Companies are in a double bind today. The coronavirus pandemic has put many customers at financial risk, and through no fault of their own, many suddenly un- or under-employed people simply cannot meet their financial obligations. Consumers may become delinquent on payments, and companies will accumulate unpaid debt, negatively impacting......
Fintech News

Madwire® Expands Marketing 360® Platform to Now Include Integrated Omni-Channel Payments for Its Small Business Customers

Fintech News Desk
by Fintech News Desk0
Madwire®, a Colorado based technology company helping small businesses grow through their fully integrated business management and marketing platform, Marketing 360®, today announced the addition of payments to its existing suite of tools, allowing small businesses to easily and securely take and manage payments while unifying payment data under one integrated......
Stikkum Announces Enhanced Version of Its Mortgage Retention Alert & Automation Platform
Fintech News

Stikkum Announces Enhanced Version of Its Mortgage Retention Alert & Automation Platform

Fintech News Desk
by Fintech News Desk0
Stikkum, a leading technology innovator in the mortgage client retention space, announced the launch of its latest version of its mortgage retention alert and automation platform. The platform enhancements strengthen the way mortgage brokers and bank loan officers can reconnect, contact, and engage existing mortgage client relationships. Based on extensive......
Tavant Enables Kubota to Leverage AI to Accelerate Digital Transformation
Artificial Intelligence Fintech News

Tavant’s Digital Lending ‘Retention Intelligence’ Platform Named Stevie® Award Winner in the Artificial Intelligence / Machine Learning (AI/ML) Category

Fintech News Desk
by Fintech News Desk0
Tavant, a Silicon Valley-based provider of AI-powered digital lending technologies, announced its Retention Intelligence platform, part of Tavant’s VΞLOX platform, was named the winner of a Stevie® Award in The 18th Annual American Business Awards® in the Artificial Intelligence/Machine Learning solutions for the Business Technology category. Read More: Finhabits Launches Microlearning Journeys to Help Diverse Communities Build......
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