Search Results for: customer service

Flourishing Payment Security Provider Diversifies Customer Base with Acquisition of Cloud Vaulting Service
Digital Payments News

Flourishing Payment Security Provider Diversifies Customer Base with Acquisition of Cloud Vaulting Service

Fintech News Desk
by Fintech News Desk0
TokenEx purchases AuricVault to bolster product-led growth strategy Cloud tokenization and payment optimization provider TokenEx announced that it has acquired Auric Systems International and its AuricVault service. The move helps TokenEx supplement its global growth strategy by increasing its presence in Latin America and Africa. It also will enable TokenEx to receive greater......
Vergent Partners with Outsourcing Solutions Group For Accounts Receivable Services
Lending News

Vergent LMS Partners with Universal Contact Centers to Provide First-Party Customer Experience Service

Fintech News Desk
by Fintech News Desk0
Vergent LMS, a premier fintech lending platform, announced its partnership with Universal Contact Centers (UCC), a full-service bilingual contact center, to jointly integrate and market each other’s services. UCC provides nearshore, first-party staffing for a wide range of services, including customer experience, quality assurance, collections and social media management in the consumer lending industry. Based in Tijuana, Mexico, UCC’s bilingual......
Blackbaud Releases First Look Data at Companies' Corporate Social Responsibility Response to COVID-19
Cloud Digital Payments News

Blackbaud Adds PayPal and Venmo Payment Capability for Blackbaud Merchant Services Customers

Fintech News Desk
by Fintech News Desk0
New integration gives U.S. social good organizations more ways to raise money and provide exceptional donor experiences Blackbaud, the world’s leading cloud software company powering social good, announced that Blackbaud Merchant Services customers can now accept payments through both PayPal and Venmo in the U.S. in select Blackbaud products. A new......
Hakkoda Launches Financial Services Analytics Offering to Help Banks and Lenders Unlock Customer Insights with Snowflake
Cloud Finance News

Hakkoda Launches Financial Services Analytics Offering to Help Banks and Lenders Unlock Customer Insights with Snowflake

Fintech News Desk
by Fintech News Desk0
Anand Pandya joins the company to lead newly formed division focused on designing, building and managing modern data platforms for financial institutions Hakkoda, the cloud data experts, announced it has launched a new multi-party analytics offering on Snowflake designed for financial services companies. The new solution will enable banks and lenders......
PARTS iD, Inc. Optimizes Customer Experience with Expanded ‘Shop by Service Type’ Functionality
Commerce E-commerce News

PARTS iD, Inc. Optimizes Customer Experience with Expanded ‘Shop by Service Type’ Functionality

Fintech News Desk
by Fintech News Desk0
The search functionality found exclusively on CARiD.com now includes vehicle-specific product groupings for more than 500 repair tasks; made possible through the company’s robust vehicle fitment data and service type classifications PARTS iD, Inc., the owner and operator of, among other verticals, “CARiD.com,” a leading digital commerce platform for the......
Thoughtworks Selected By Standard Chartered to Expand and Transform Digital Banking Services For Customers Globally
Banking News

Thoughtworks Selected By Standard Chartered to Expand and Transform Digital Banking Services For Customers Globally

Fintech News Desk
by Fintech News Desk0
A multi-year program to develop a new cloud-based strategy and build future ready infrastructure for retail and wealth customers worldwide Thoughtworks , a global technology consultancy that integrates strategy, design and engineering to drive digital innovation, announced that it has been selected by international banking group Standard Chartered as the partner......
Sila Offers Customers Digital Debt Collection Services Through New TrueAccord Partnership
Fintech News

Sila Offers Customers Digital Debt Collection Services Through New TrueAccord Partnership

Fintech News Desk
by Fintech News Desk0
Sila Inc., a fintech software platform that provides payment infrastructure as a service,  announced that it partnered with TrueAccord, the leading debt collection company offering intelligent, digital-first collection and recovery solutions, to make it easier for Sila’s customers to use TrueAccord’s products and services. Dealing with delinquent and defaulted accounts......
New York City Improves Access For Customers With Self-Service Payment Technology At Business Centers
Digital Payments News Technology

New York City Improves Access For Customers With Self-Service Payment Technology At Business Centers

Fintech News Desk
by Fintech News Desk0
The Department of Finance is working with government technology company CityBase to provide accessible payment kiosks at Queens and Bronx Business Centers The New York City Department of Finance announced the availability of self-service payment options for customers paying in person at its business centers in the Bronx and Queens.......
Nearly a Half of Customers Are Abandoning Financial Services Websites
Finance News

Nearly a Half of Customers Are Abandoning Financial Services Websites

Fintech News Desk
by Fintech News Desk0
New Contentsquare report uncovers the critical need for brands to understand digital bottlenecks that negatively impact the customer experience Just under half (47%) of visitors to financial services websites leave after seeing only one page of content. This figure is even higher for those visiting websites from a mobile device......
Nearly Half Of Customers Are Abandoning Financial Services Websites
Finance News

Nearly Half Of Customers Are Abandoning Financial Services Websites

Fintech News Desk
by Fintech News Desk0
New Contentsquare report uncovers the critical need for brands to understand digital bottlenecks that negatively impact the customer experience  Just under half (47%) of visitors to financial services websites leave after seeing only one page of content. This figure is even higher for those visiting websites from a mobile device......
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