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Global Fintech Series Interview with Frank Pagano, Executive Sales Director at VizyPay

Paroma Sen
by Paroma Sen0
Frank Pagano, Executive Sales Director at VizyPay chats about the evolving digital payments landscape and how AI is set to change the way global businesses will initiate payment models in the future: ____________ Hi Frank, tell us about yourself and your role at VizyPay  Frank Pagano, Managing Partner at VizyPay. I......
Glia Launches ChannelLess AI-powered Interactions for Financial Services
Artificial Intelligence Finance Fintech News

Glia Launches ChannelLess AI-powered Interactions for Financial Services

PR Newswire
by PR Newswire0
Glia Cortex extends powerful insights, automated workflows, and personalized self-service across digital and call center customer interactions Glia, the leader in Unified Interaction Management technology for financial institutions, has extended the powerful capabilities of its Responsible AI solution, Glia Cortex, into Glia Call Center. Expanding Glia Cortex across digital and voice customer......
Introducing Skyfire: Payment Rails for AI
Digital Payments News

Introducing Skyfire: Payment Rails for AI

Business Wire
by Business Wire0
Financial Stack for the AI economy: AI agents will make and receive global, autonomous payments, built by former execs from Google, Ripple, and more Skyfire Systems, Incorporated announced the launch of the world’s first payment network built to enable fully autonomous transactions across AI Agents, LLM’s, data platforms, service providers,......
FXBO Introduces New Omnichannel Feature Integration Powered by Voiso
Finance Fintech News

FXBO Introduces New Omnichannel Feature Integration Powered by Voiso

GlobeNewswire
by GlobeNewswire0
FXBO, the leader in the Forex CRM industry, proudly announces the integration of a new Omnichannel feature by Voiso into its platform. This groundbreaking addition is set to revolutionize how brokers interact with their clients, offering seamless communication across multiple platforms. “We are thrilled to announce the integration of our......
Artificial Intelligence Banking Digital Payments Finance Fintech Guest Posts

How to Make Your Chatbot For Your FI More Effective, Not More Annoying

Lisa Avvocato
by Lisa Avvocato0
By Lisa Avvocato, Sama Chatbots aren’t new (the first one is celebrating its 58th birthday this year), but they are getting better and better. Uberall has found 80% of customers have had positive interactions with them. The problem is when a chatbot doesn’t help, it really doesn’t help, and the annoyance and frustration caused by......
Wolters Kluwer AI-powered advanced virtual agent ushers in the next generation of customer support
Artificial Intelligence Finance Fintech News

Wolters Kluwer AI-powered advanced virtual agent ushers in the next generation of customer support

Business Wire
by Business Wire0
Advancements leverage Generative AI (GenAI) technologies to enhance efficiency, deliver critical insights, and drive unparalleled value for customers. Wolters Kluwer Tax & Accounting (TAA), a global leader in professional information, software solutions, and services, today announced the release of new GenAI capabilities within its proprietary advanced virtual agent chatbot serving......
Glia Launches First Responsible AI Platform Purpose Built for Financial Institutions
Fintech News

Glia Launches First Responsible AI Platform Purpose Built for Financial Institutions

PR Newswire
by PR Newswire0
Glia Cortex delivers personalized self-service experiences at scale, improves agent productivity and provides new insights for managers Glia, the leader in customer interaction technology, launched Glia Cortex, the first responsible AI platform built specifically for the financial services industry. With Glia Cortex, financial institutions can leverage AI that is safe,......
Alvaria Announces Expansion of Avaya Partnership to Include Alvaria CX Premier Enterprise-scale Omnichannel Compliant Outbound Engagement
Finance Fintech News

Alvaria Announces Expansion of Avaya Partnership to Include Alvaria CX Premier Enterprise-scale Omnichannel Compliant Outbound Engagement

Business Wire
by Business Wire0
Alvaria is pleased to announce the expansion of our partnership with Avaya, a leading provider of enterprise customer experience solutions, to include the Alvaria CX™ platform in our joint delivery of enterprise-scale high performance solutions for omnichannel-compliant outbound customer engagement. Alvaria CX will be available in the Avaya One Source......
Bold Penguin Teams Up With Salesforce Financial Services Cloud To Automate Commercial Insurance Lifecycle
InsurTech News

Bold Penguin Teams Up With Salesforce Financial Services Cloud To Automate Commercial Insurance Lifecycle

PR Newswire
by PR Newswire0
Bold Penguin products are now available on Salesforce AppExchange, allowing customers to more easily transfer data between Salesforce Financial Services Cloud (FSC) and Bold Penguin in near real time Bold Penguin announced a collaboration with Salesforce, launching Bold Penguin Terminal and SubmissionLink on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts. The new product......
New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment
Digital Payments Fintech News

New PayNearMe Study Reveals Growing Importance of Customer Experience in Loan Repayment

PR Newswire
by PR Newswire0
As consumer demand for alternative payment options and personalized experiences increases, growing dissatisfaction with traditional loan repayment processes reaches a tipping point PayNearMe, the fintech company bringing progress to payments, released a study titled, Consumer Trends Driving the Future of Loan Payments, which reveals that challenges in the loan repayment......
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