Search Results for: digital customer

Finn AI, an AI-powered Chatbot Platform for Banks Finds Financial Contact Centers Overburdened by “Routine” Tasks
Artificial Intelligence Banking Fintech News

Finn AI and Zendesk Integration Enables AI-Powered Digital Self-Service for Banking Customers

Fintech News Desk
by Fintech News Desk0
Finn AI, the world’s leading AI-powered conversational banking technology provider announced its listing on the Zendesk,Marketplace and its new pre-configured integration with Zendesk Chat. Read More: GlobalFintechSeries Interview with Raymond Wyand, CEO & Co-founder at gini “We’re delighted to welcome Finn AI to the Zendesk Marketplace as the first banking-specific conversational AI......
Tech Mahindra and Innoveo Drive Digital Transformation to Enhance Customer Experience Globally in Insurance, Banking and Wealth Management
Banking Fintech InsurTech News

Tech Mahindra and Innoveo Drive Digital Transformation to Enhance Customer Experience Globally in Insurance, Banking and Wealth Management

Fintech News Desk
by Fintech News Desk0
Leverage No-Code Platform to accelerate launch of custom-built applications without software coding in real-time across insurance, banking and wealth management sectors Tech Mahindra Ltd. a leading provider of digital transformation, consulting and business reengineering services and solutions, with Innoveo, a Zurich based leading technology software provider, announced that the enterprises will......
Westbrook Builds Highly Customer Centric Service Platform for Bank ABC's New Digital, Mobile-Only Bank 'ila' on Salesforce Service Cloud
Banking Fintech News

Westbrook Builds Highly Customer Centric Service Platform for Bank ABC’s New Digital, Mobile-Only Bank ‘ila’ on Salesforce Service Cloud

Fintech News Desk
by Fintech News Desk0
Westbrook develops highly customer centric CRM and service platform on Salesforce Service Cloud for Bank ABC’s digital, mobile-only bank – ‘ila’ to roll out from Bahrain across multi territories in MENA. Westbrook was engaged by Bank ABC to build out a highly customer centric platform on Salesforce Service Cloud to both act......
Twenty Over Ten Partners With Redtail Technology to Enhance Customer Relations and Digital Marketing Processes for Financial Advisors
Fintech News

Twenty Over Ten Partners With Redtail Technology to Enhance Customer Relations and Digital Marketing Processes for Financial Advisors

Fintech News Desk
by Fintech News Desk0
CRM Integration Provides Two Way Sync Giving Advisors the Ability to Easily Send Personalized Marketing Communications Twenty Over Ten, an industry-leading SaaS company, announced a partnership with Redtail Technology, the leader in web-based client relationship management (CRM) solutions for financial service firms. Through this new integration, Twenty Over Ten’s Lead......
Admiral Group Extends Guidewire Relationship to Support Digital Engagement With Customers and Producers
InsurTech News

Admiral Group Extends Guidewire Relationship to Support Digital Engagement With Customers and Producers

Fintech News Desk
by Fintech News Desk0
Motor insurer deploys Guidewire digital applications to enhance operational efficiency and improve business agility Admiral Group plc, one of the largest motor insurance providers in the UK, and Guidewire Software, Inc., provider of the industry platform general insurers rely upon, announced that Admiral has successfully deployed Guidewire InsurancePlatform Digital products,......
Banno Digital Platform Helps Simmons Bank Enhance Customer Engagement
Banking Fintech Radar Mobile Banking News

Banno Digital Platform Helps Simmons Bank Enhance Customer Engagement

Abhishek Upadhyay
by Abhishek Upadhyay0
A major provider of technology solutions and payment processing services primarily for the financial services industry, Jack Henry & Associates, Inc., recently made an announcement that Simmons Bank had chosen the Banno Digital Platform™ to support its aggressive growth route. The Arkansas-based bank has made this tactical move to build......
Informa Financial Intelligence and Neuro-ID Partner to Remove Digital Friction in the Customer Journey
Banking Fintech News

Informa Financial Intelligence and Neuro-ID Partner to Remove Digital Friction in the Customer Journey

Fintech News Desk
by Fintech News Desk6
Neuro-ID’s Friction Index Scientifically Measures and Monitors Digital Friction to Improve Customer Experience Informa Financial Intelligence, a leading provider of solutions for financial services professionals, and subsidiary of Informa PLC  the international exhibitions, events, business intelligence and academic publishing group, announces its partnership with next-generation analytics company Neuro-ID, to empower......
Sentry Bank Selects CSI’s Core Services to Drive Customer Engagement, Support P2P Transactions and Enhance Digital Capabilities
Banking News

Sentry Bank Selects CSI’s Core Services to Drive Customer Engagement, Support P2P Transactions and Enhance Digital Capabilities

Fintech News Desk
by Fintech News Desk0
St. Joseph, Minn.-based Sentry Bank ($223 million in assets) selected Computer Services, Inc., a leading provider of financial technology solutions, as its new core processing partner and provider of digital banking solutions for customers. The full-service community bank implemented CSI’s NuPoint core processing solution along with a suite of digital banking tools,......
Nielsen Report Finds Overseas Merchants Are Actively Exploring Digitalization via Chinese Mobile Payments to Boost Sales and Customer Traffic
Banking News

Nielsen Report Finds Overseas Merchants Are Actively Exploring Digitalization via Chinese Mobile Payments to Boost Sales and Customer Traffic

Fintech News Desk
by Fintech News Desk0
Alipay and Nielsen have jointly released a new survey on the latest trends in Chinese outbound tourism and the consumption habits of Chinese travelers for the third consecutive year. This year’s survey also finds that overseas merchants are actively exploring digital operations via Chinese mobile payments to increase sales and......
Digital Receipt Solutions Provider TransactionTree partners with Flooid to Provide Better Customer Journeys
Business Featured Fintech News

Digital Receipt Solutions Provider TransactionTree Partners with Flooid to Provide Better Customer Journeys

Abhishek Upadhyay
by Abhishek Upadhyay17
Flooid, a platform that delivers deep and resilient basket functionality across store and online sales channels, recently announced its renewed partnership with digital receipt solutions provider, TransactionTree. Flooid has recently rebranded itself from PCMS and has already been associated with TransactionTree for the past seven years. These companies have together......
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