Search Results for: digital interactions

Credit Card Companies’ Support for Small Businesses During COVID-19 Not Enough to Drive Customer Satisfaction, J.D. Power Finds
Fintech News

Digital Adoption Rises Nearly 20% for Insurance Claims, J.D. Power Finds

Fintech News Desk
by Fintech News Desk0
New J.D. Power Study Finds Satisfaction Improving as Customers Increase Use of Digital Channels Insurance claimants’ use of digital technologies continues a rapid march forward. That’s the lesson property and casualty (P&C) insurers are learning as claimants have ramped up use of digital channels throughout the claims process during the......
Sage Equips Customers to Create Intelligent Organizations by Embracing Digital Transformation at Sage Intacct Advantage 2020
Fintech News

Sage Equips Customers to Create Intelligent Organizations by Embracing Digital Transformation at Sage Intacct Advantage 2020

Fintech News Desk
by Fintech News Desk0
Sage, the market leader in cloud business management solutions, kicked off Sage Intacct Advantage 2020 with a keynote that showcased the transformative power of digital technology. Company executives shared how, by using digital technology, businesses can fundamentally change how they operate and deliver value to customers and colleagues, as well as......
FICO Data: UK Consumers Struggled to Reach Lenders About Payment Problems in Pandemic
Fintech Mobile Banking News

Identity Fraud Practices Used by North American Banks Risk Falling Behind in Digital Era

Fintech News Desk
by Fintech News Desk0
FICO, a global analytics leader, released a Customer Identity Management Survey which found that many banks across the U.S. and Canada are failing to meet their customers’ online identity fraud and digital banking needs. Read More: GlobalFintechSeries Interview with Piers Ridyard, CEO of Radix Despite COVID-19 quickly turning online banking into an essential......
Barksdale Federal Credit Union Selects Ignite Sales Platform to Guide Members Digitally to Wise Financial Choices
Business Fintech News

Barksdale Federal Credit Union Selects Ignite Sales Platform to Guide Members Digitally to Wise Financial Choices

Fintech News Desk
by Fintech News Desk0
Ignite Sales, Inc., the financial industry leader in customer engagement technology, today announced that Barksdale Federal Credit Union has selected Ignite to digitally engage and meet the needs of its members with a high touch personalized experience from Louisiana to East Texas and around the globe using the credit union’s......
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QR Codes and Digital Payments: A Quick Read

Paroma Sen
by Paroma Sen0
QR codes play a significant role in the overall contactless payments and digital payments solution ecosystem. The Chinese and Indian marketplace are known to extensively use QR Codes backed systems to enable seamless digital payments, collect information, or authenticate user information. The Indian market has witnessed a surge in QR......
Banking Featured Fintech Fintech Startups

Why Do Financial Institutions Need To Boost Their Digital Reputation Today?

Paroma Sen
by Paroma Sen0
In an online selling world, as a financial service provider, your overall digital reputation and digital customer engagement strategy are your biggest assets, especially now during the Covid-19 pandemic.  Every fintech provider or financial institution needs to continuously show prospects and clients what sets them apart from their competition. With......
DeepTarget Utilizes Machine Learning Algorithms to Improve Customer Experience
Banking Fintech News

Alogent and DeepTarget Partner to Provide User-Specific Digital Engagements and Personalized Financial Consumer Stories for Banks and Credit Unions

Fintech News Desk
by Fintech News Desk0
DeepTarget Inc., a solution provider that utilizes data mining and business intelligence to deliver targeted engagements across digital channels for banks and credit unions, today announced that they are partnering with Alogent, a global software leader in end-to-end payment processing, content and information management, digital banking and loan origination solutions. This partnership enables......
Kasisto to Integrate its Conversational AI into NCR Digital Banking Technology
Artificial Intelligence Fintech Mobile Banking News

Kasisto to Integrate its Conversational AI into NCR Digital Banking Technology

Fintech News Desk
by Fintech News Desk0
Kasisto’s KAI platform will be integrated into NCR Digital Banking platforms to deliver an intelligent virtual assistant to NCR clients Kasisto, creators of the leading digital experience platform for the financial services industry today announced they are integrating Kasisto’s consumer banking virtual assistant (KCB) and its KAI platform, into NCR Digital Banking technology. Read......
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