Tag : Customer Experience

Checkout Turbulence: Ingenico and FreedomPay Study Reveals Shoppers' Frustrations and Desires at the Point of Sale
Banking Fintech News

Checkout Turbulence: Ingenico and FreedomPay Study Reveals Shoppers’ Frustrations and Desires at the Point of Sale

Fintech News Desk
by Fintech News Desk0
Ground-Breaking Study Reveals More Than Half of Consumers Have Encountered Technical Issues at Checkout; Shoppers’ Desire for Simple, Secure Transactions and Maximized Loyalty Benefits Is Driving Adoption of Contactless Ingenico Group , the global leader in seamless payment, and FreedomPay, the world’s leading consumer-centric commerce platform, revealed the results of a survey......
Learn How to Improve Your Customer Experience for a Better ROI
Fintech News

Learn How to Improve Your Customer Experience for a Better ROI

Fintech News Desk
by Fintech News Desk0
Melissa Kivett, Chief Customer Experience & Marketing Officer, Individual Solutions Group, Prudential Financial, will be the headliner at Customer Experience Ecosystem: A Frost & Sullivan Executive MindXchange, debuting in New York City on February 25, 2020. The new one-day event, Unleash the Power of Organization-Wide Customer Centricity, will offer tools, insights and connections to help organizations design a winning......
New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience
Business Fintech News

New10 Partners with Vonage to Transform Contact Centre and Deliver a White Glove Customer Experience

Fintech News Desk
by Fintech News Desk0
Vonage , a global business cloud communications leader,  announced that New10 has selected its contact centre solution to better serve its customer-base by delivering exceptional experiences. Based in the Netherlands, New10 is a financial services company which helps entrepreneurs to finance their plans and ambitions for growth. Offering a fully......
Alliance Bank Improves Customer Experience with Ephesoft’s Intelligent Capture Solution
Banking

Alliance Bank Improves Customer Experience with Ephesoft’s Intelligent Capture Solution

Fintech News Desk
by Fintech News Desk0
Prominent APAC Bank and Content Capture Leader Join Forces to Accelerate Credit Automation Processes. Ephesoft, Inc., an industry leader in enterprise content capture and data discovery solutions, and Alliance Bank Malaysia Berhad, a bank well known for serving Malaysian small and medium enterprises (SMEs), today announced that the bank has implemented......
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