Tag : Conversational AI

Commonwealth Collaborates with JPMorgan Chase to Examine the Effect of Emerging Technology on Financially Vulnerable Americans
Finance News

Commonwealth Collaborates with JPMorgan Chase to Examine the Effect of Emerging Technology on Financially Vulnerable Americans

Fintech News Desk
by Fintech News Desk0303
New Research Will Focus on Financial Services Innovators & Providers, Advance the Ongoing Public Conversation About Who Should Benefit from Innovation Commonwealth and JPMorgan Chase announced the next phase of their collaboration to address the challenges and opportunities that emerging technologies present for advancing the financial lives of US workers......
Glia Releases Major Upgrade to Call Center Platform
Artificial Intelligence News

Glia Releases Major Upgrade to Call Center Platform

Fintech News Desk
by Fintech News Desk0363
First-ever call center solution built for financial services enhanced with AI-driven automation and fintech integrations for accelerating digital transformations Glia, the leading provider of Digital Customer Service (DCS), announced a major new release of Glia Call Center, part of its complete interaction solution that unifies traditional phone and digital engagements within a......
Inbenta Secures $40 Million in Funding Led by Tritium Partners
Artificial Intelligence News

Inbenta Secures $40 Million in Funding Led by Tritium Partners

Fintech News Desk
by Fintech News Desk0332
Inbenta, a conversational AI platform designed to optimize customer experience, announced its closing of a $40M investment led by Tritium Partners. The investment will fund future product innovation and expansion into new markets. Inbenta automates customer interactions with intelligent conversational AI. Requiring virtually zero data training and achieving a 90% correct......
Finastra and Clinc Announce Collaboration to Boost Digital Engagement and Reduce Service Agent Workload
Artificial Intelligence Banking News

Finastra and Clinc Announce Collaboration to Boost Digital Engagement and Reduce Service Agent Workload

Fintech News Desk
by Fintech News Desk0390
Clinc’s groundbreaking Virtual Banking Assistant app will be available as an integration within Finastra’s Fusion Digital Banking platform Finastra announced that Clinc, the leading conversational AI specialist serving global financial institutions, will deliver its Virtual Banking Assistant technology fully integrated within Finastra’s Fusion Digital Banking platform. The application enables Finastra’s bank......
Maintaining Banking Members from Afar with Effective Mobile Banking
Banking Guest Posts

Maintaining Banking Members from Afar with Effective Mobile Banking

Jonathan Bean
by Jonathan Bean0508
Each year, incoming college freshmen move across the country (or across the state) to their new homes for the next four years. Their to-do lists will definitely cover the essentials, like furnishing their dorm rooms, enrolling in classes and buying textbooks, but may overlook their banking options. Without a branch......
LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences
Artificial Intelligence Banking Finance News

LinkLive and Kasisto Partner to Deliver Market Defining AI-Assisted Customer Experiences

Fintech News Desk
by Fintech News Desk0551
 Two customer engagement platforms combine their AI capabilities to deliver differentiated customer and agent experiences for banks and credit unions This week at the 2022 NCR Innovation Conference, LinkLive, a customer engagement platform (CEP) provider for security-focused and regulated U.S. industries, and Kasisto, creator of KAI, a digital experience platform for the......
The Banking Technology That’s Cutting Down Wait Times for Customers
Banking Guest Posts Insights

The Banking Technology That’s Cutting Down Wait Times for Customers

Rohit Bhosale
by Rohit Bhosale0863
Over the past few years, we’ve seen tremendous innovation of banking technology across the banking sector. With headlines of bricks and mortar branches diminishing, the emergence of new challenger banks has piled the pressure on financial firms to elevate their digital customer experience (CX). The industry has responded by investing......
Market Launch of Revolutionary FinTech Product From Allied Digital
Banking News

Market Launch of Revolutionary FinTech Product From Allied Digital

Fintech News Desk
by Fintech News Desk0470
Govt. of India recently announced the rapid digitalization of the banking sector as part of the Digital India initiative that will stimulate financial inclusion. RBI further appended and promotes its policy of Secure and Informed Digital Banking. Allied Digital Services Ltd, a publicly-traded global IT solutions, services and Master Systems integration......
Zammo Applies Voice AI to Bridge Vision and Other Accessibility Barriers for People Applying for Jobs Online
Artificial Intelligence News

Zammo Applies Voice AI to Bridge Vision and Other Accessibility Barriers for People Applying for Jobs Online

Fintech News Desk
by Fintech News Desk0444
San Francisco-based Zammo.AI is utilizing its expertise as subject matter experts in voice artificial intelligence (voice AI) to improve the features and functionality of online job boards. Their technology enhancements are making it easier for people with blindness, low vision, and other accessibility needs to apply for jobs. Zammo is......
Gupshup Acquires Active.Ai, the Leading Conversational AI Platform for Banks and Fintech Companies
Banking News

Gupshup Acquires Active.Ai, the Leading Conversational AI Platform for Banks and Fintech Companies

Fintech News Desk
by Fintech News Desk0550
Acquisition Brings Advanced, AI powered Omnichannel Conversational Engagement Solutions to BFSI Organizations Gupshup, a global leader in conversational engagement, announced the acquisition of Active.Ai, the leading Conversational AI platform used by banks and Fintech firms. The acquisition strengthens Gupshup’s customer experience (CX) solutions for BFSI customers. Headquartered in Singapore, Active.Ai......
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