Tag : Customer Experience

New FICO Survey: Americans Value Financial Fraud Prevention More Than Banking Customer Experience
Banking Finance News

New FICO Survey: Americans Value Financial Fraud Prevention More Than Banking Customer Experience

Fintech News Desk
by Fintech News Desk0
A new report from FICO focusing on consumer perception of how financial organizations manage fraud and identity verification found that fraud protection is top of mind for American consumers Global analytics software platform provider, FICO, released findings of a survey exploring the shift in consumer expectations on how financial institutions......
Nucleus Software Implements Digital Lending Solution to Bank of Sydney, Empowering a Shift Towards Digital Customer Experience
Lending News

Nucleus Software Implements Digital Lending Solution to Bank of Sydney, Empowering a Shift Towards Digital Customer Experience

Fintech News Desk
by Fintech News Desk0
The solution allows the bank to deliver faster credit decisions and automate workflows, enhancing business agility and productivity Nucleus Software transforms Bank of Sydney towards digital customer experience with FinnOne neo solution. Bank of Sydney is an organization committed to providing genuine value for its people, customers, communities, and partners.......
JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements
E-commerce News

JRNI and Mad Mobile Partner to Drive Seamless Customer Engagements

Fintech News Desk
by Fintech News Desk0
Partnership combines JRNI’s leading Customer Engagement Platform for scheduling appointments, events, and queuing with Mad Mobile’s leading Retail Associate Platform for managing customer shopping experiences online and in-store JRNI, the leading provider of enterprise customer experience and engagement solutions for managing personalized experiences at scale, announced a strategic partnership with Mad Mobile, the......
Digital Investment Drives Growth as Treasury Solutions Expert Superior Press Rebrands to Superior to Reflect Broadening Expertise
Banking Finance News

Digital Investment Drives Growth as Treasury Solutions Expert Superior Press Rebrands to Superior to Reflect Broadening Expertise

Fintech News Desk
by Fintech News Desk0
Treasury and cash management solutions expert Superior Press rebrands to Superior to reflect the company’s evolution from check printing experts to technology-enabled customer experience specialists and platform conversion experts With almost 100 years experience in check printing and providing treasury supplies for banks, the recent rebranding of Superior Press to......
Wiseday is Canada’s First Company To (Truly) Deliver Instant Mortgage Pre-Approvals
Mortgage News

Wiseday is Canada’s First Company To (Truly) Deliver Instant Mortgage Pre-Approvals

Fintech News Desk
by Fintech News Desk0
‘Instant pre-approvals’ and ‘fully digital’ have been promised by Canadian mortgage companies before, but none have been genuinely instantaneous or 100% digital — until now Wiseday Financial Inc. is upending Canada’s mortgage landscape by delivering the country’s first truly instant mortgage pre-approval process. For decades, securing a pre-approval from an established bank or traditional......
InsurePay Brings Credit Card Payments to Its Pay-as-you-go platform
Digital Payments InsurTech News

InsurePay Brings Credit Card Payments to Its Pay-as-you-go platform

Fintech News Desk
by Fintech News Desk0
InsurePay, a leading Insuretech SaaS platform that enables the accuracy of premiums, integrated payments, and reconciliation in real-time is now offering embedded credit card payments in its Pay-as-you-go platform InsurePay, a leading Insuretech SaaS platform that enables the accuracy of premiums, integrated payments, and reconciliation in real-time is now offering......
Paysafe Study Finds That Over Half of Online Merchants Report Checkout Issues During Peak Shopping Times
Business Digital Payments News

Paysafe Study Finds That Over Half of Online Merchants Report Checkout Issues During Peak Shopping Times

Fintech News Desk
by Fintech News Desk0
The findings indicate that online businesses are losing millions due to surge-related issues at the checkout The majority of online SMBs (small to medium size businesses) rely on seasonal business to keep them afloat, but around half (52%) say they have experienced checkout issues during these vital surge shopping periods, up from 43%......
Newrez and Shelter Mortgage Announce New Joint Venture Lender Carnegie Mortgage Partners
Lending Mortgage News

Newrez and Shelter Mortgage Announce New Joint Venture Lender Carnegie Mortgage Partners

Fintech News Desk
by Fintech News Desk0
Newrez LLC, a national mortgage lending and servicing organization, announced the formation of its newest joint venture mortgage company, Carnegie Mortgage Partners, LLC, in partnership with Keller Williams Bergen County Partners. “The alliance with Newrez, one of the country’s top mortgage lenders and loan servicers, will empower Carnegie Mortgage Partners......
Artificial Intelligence News Technology

BLOCKBOARD Bolsters Leadership Team With Industry Veterans To Support Continued Growth

Fintech News Desk
by Fintech News Desk0
BLOCKBOARD, a leading adtech company built with enhanced features to maximize the benefits of the programmatic 2.0 era of advertising, today announced it has appointed James Shears as the Senior Vice President and General Manager of the BLOCKBOARD Platform. In this newly created role, James will lead the go-to-market strategy for BLOCKBOARD’s......
New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer Experience
Banking Cloud News

New Banking Study Reveals Growth Benefits of Personalization, Innovation and Trust in Customer Experience

Fintech News Desk
by Fintech News Desk0
Analyzes how financial institutions are working to close customer expectation gap and how experience leaders are outpacing their competitors Genesys, a global cloud leader in experience orchestration, announces the release of “The Challenge of Customer-Centric Banking,” a research report conducted by FT Longitude and supported by Genesys. According to the report,......
1