Tag : Customer Experience

62% of Financial Services Leaders Expect Their Cloud Investments to Increase Revenue Over Next Two Years
Capital Markets Cloud News

62% of Financial Services Leaders Expect Their Cloud Investments to Increase Revenue Over Next Two Years

Fintech News Desk
by Fintech News Desk0
Capco and Wipro FullStride Cloud Services global study finds financial services companies’ cloud goals are focused on business and revenue growth Financial services leaders cite increased future revenues (62%) and improved future profitability (52%) as leading reasons to deploy cloud technologies, according to a new financial services study by Capco,......
LexisNexis Risk Solutions Study Finds Larger Banks and Fintechs Hit Hardest by Small and Midsize Business Lending Fraud Losses
Lending News Risk Management

LexisNexis Risk Solutions Study Finds Larger Banks and Fintechs Hit Hardest by Small and Midsize Business Lending Fraud Losses

Fintech News Desk
by Fintech News Desk0
Small to Mid-Sized Business Lending Fraud Increased 6.9% Since 2020, with More Than One-Third of Growth Attributed to the Pandemic LexisNexis Risk Solutions released its latest Small and Midsize Business (SMB) Lending Fraud Study. The survey of risk and fraud executives at financial institutions reveals that SMB lending fraud in......
Live Oak Bank Expands Embedded Banking Team
Banking News

Live Oak Bank Expands Embedded Banking Team

Fintech News Desk
by Fintech News Desk0
Live Oak Bank announced that Jake Tupa will lead the organization’s embedded banking efforts. Tupa, Live Oak’s head of embedded banking, brings a deep understanding of fintech partnership strategy, banking infrastructure and financial technology solutions to the organization. He will report to Live Oak’s EVP of Corporate Development and Strategy......
PCI Pal  Announces New Global Partnership with VoiceFoundry
Cloud Digital Payments News

PCI Pal  Announces New Global Partnership with VoiceFoundry

Fintech News Desk
by Fintech News Desk0
PCI Pal – the global provider of cloud-based secure payment solutions – announced a partnership with Customer Experience as a Service specialist and Amazon Connect expert, VoiceFoundry – a TTEC Digital company. The partnership with VoiceFoundry will also provide TTEC Group companies with access to PCI Pal services. VoiceFoundry specializes......
CRMNEXT Joins Forces With Leading Credit Union Organizations
Banking Digital News

CRMNEXT Launches Its New OCP To Power Continuous Channel Experience

Fintech News Desk
by Fintech News Desk0
Engage, sell, and serve customers across a mix of modern and traditional channels that are increasingly driving new business CRMNEXT, the world’s leading digital technology solution for the banking and insurance industry, has launched Open Communication Platform (OCP) technology to accelerate customer delights, personalized products, service delivery and build loyalty through......
DISQO Insights: Crypto and Newer Financial Services Gain Consumer Traction
Cryptocurrency Currency Exchange News

DISQO Insights: Crypto and Newer Financial Services Gain Consumer Traction

Fintech News Desk
by Fintech News Desk0
Engagement with new services and currencies driven by investor confidence, not age or income Consumer insights platform, DISQO, released new insights about consumers’ engagement with, and attitudes about new online financial services and cryptocurrency. DISQO’s findings about what people think and do relative to financial sector disruptors are important across industries as brands and......
Kasasa Partners with NYDIG to Provide Bitcoin Wallet Capabilities to Community Financial Institutions
Fintech News

Kasasa Partners with Statflo to Provide One-to-One Text Messaging Capabilities to Community Financial Institutions

Fintech News Desk
by Fintech News Desk0
Kasasa, an award-winning financial technology and marketing provider, announced that it has partnered with Statflo, the leading provider of compliant one-to-one messaging, to bring text messaging capabilities to their community financial institution clients. Across every industry, text messaging has become an increasingly popular, trusted, and effective way for businesses to......
SimplePin's Digital Payment Platform Selected by CCIS
Digital Payments News

SimplePin’s Digital Payment Platform Selected by CCIS

Fintech News Desk
by Fintech News Desk0
SimplePin, a leading cloud-based digital payments infrastructure provider for the insurance industry has been selected by Coastal Community Insurance Services (2007) Ltd. (CCIS) to automate payment process and improve customer experience. CCIS, an affiliate of Coastal Community Credit Union, was looking to automate their back end financial processes, and enhance......
Republic Bank Hires Greg LiCalzi as Director of Non-Profit and Government Banking in New York Market
Banking News

Republic Bank Hires Greg LiCalzi as Director of Non-Profit and Government Banking in New York Market

Fintech News Desk
by Fintech News Desk0
Republic First Bancorp, Inc., the parent company of Republic Bank, announced the hire of Gregory LiCalzi as Senior Vice President and Director of Nonprofit and Government Banking. In this role, Greg will be responsible for working with the bank’s new and existing nonprofit and municipal customers. He will also assist......
Alida Brings New Platform Capabilities in Winter 2022 Product Release
Analytics News

Alida Brings New Platform Capabilities in Winter 2022 Product Release

Fintech News Desk
by Fintech News Desk0
The enhanced Alida TXM platform optimizes customer, employee, product, and brand experiences Alida, a visionary leader in CXM software, delivered its Winter 2022 Product Release, bringing new capabilities in customer experience (CX), employee experience (EX), product experience (PX), and brand experience (BX). New features within the Alida TXM Platform include online......
1