Tag : Customer Experience

Rwanda’s Largest Bank Completes Core Modernization with Temenos
Banking News

Rwanda’s Largest Bank Completes Core Modernization with Temenos

Fintech News Desk
by Fintech News Desk0
Bank of Kigali goes live on Temenos platform to power faster, smarter digital banking while scaling to one million retail and SME customers in Rwanda Temenos, the banking software company, announces that Bank of Kigali Plc, Rwanda’s largest bank by assets and market share, has gone live on Temenos. Replacing......
Deposits.com Selects MX to Advance the Pace of Financial Inclusion in Underserved Communities
Banking News

Deposits.com Selects MX to Advance the Pace of Financial Inclusion in Underserved Communities

Fintech News Desk
by Fintech News Desk0
Partnership to reshape banking access for customers and underserved communities by providing easier access, insights, and support to reach financial goals MX, the financial data platform and leader in modern connectivity, announced that Deposits.com, a trailblazing financial technology and customer experience platform that “makes money more awesome,” has chosen MX......
Extend Named BigCommerce Elite Technology Partner
E-commerce News

Extend Named BigCommerce Elite Technology Partner

Fintech News Desk
by Fintech News Desk0
Extend offers customized, consumer-friendly product protection plans to help fast-growing BigCommerce merchants enhance the post-purchase experience Extend announced it has been named a BigCommerce Elite Technology Partner, providing approximately 60,000 BigCommerce merchants access to Extend’s tailored protection plans and extended warranties. Beginning, BigCommerce merchants can integrate Extend’s tech-enabled, product protection stack through......
Aprimo Named a Leader in DAM for Customer Experience by Independent Research Firm
Digital Asset Management News

Aprimo Named a Leader in DAM for Customer Experience by Independent Research Firm

Fintech News Desk
by Fintech News Desk0
Aprimo achieves top ranking in Current Offering and Strategy categories, with report citing strong AI and workflow capabilities Aprimo, an industry-leading provider of digital asset management and work management solutions, announced it has been recognized as a ‘Leader’ in “The Forrester Wave™: Digital Asset Management (DAM) for Customer Experience, Q1......
ActionIQ 2022 CX IQ Index Reveals Large Gaps in Companies' Self-Reported CX Performance & Actual Consumer Experiences
Finance News

ActionIQ 2022 CX IQ Index Reveals Large Gaps in Companies’ Self-Reported CX Performance & Actual Consumer Experiences

Fintech News Desk
by Fintech News Desk0
Data Protection and Privacy Top List of Consumers’ Priorities, While Personalization Must Go Beyond the Surface ActionIQ, the leading Enterprise Customer Data Platform (CDP),released the inaugural CX IQ Index, an expansive survey measuring the state of customer experience (CX) from the perspective of both businesses and consumers in the U.S.......
Bynder Named a “Leader” In Digital Asset Management For Customer Experience by Independent Research Firm
Digital Asset Management News

Bynder Named a “Leader” In Digital Asset Management For Customer Experience by Independent Research Firm

Fintech News Desk
by Fintech News Desk0
In new report, Bynder receives highest scores possible in eight criteria including, usability and user interface, performance, planned enhancements and market approach Bynder, the global digital asset management (DAM) platform, has been named a “Leader” in The Forrester Wave: Digital Asset Management for Customer Experience, Q1 2022 report by Forrester......
62% of Financial Services Leaders Expect Their Cloud Investments to Increase Revenue Over Next Two Years
Capital Markets Cloud News

62% of Financial Services Leaders Expect Their Cloud Investments to Increase Revenue Over Next Two Years

Fintech News Desk
by Fintech News Desk0
Capco and Wipro FullStride Cloud Services global study finds financial services companies’ cloud goals are focused on business and revenue growth Financial services leaders cite increased future revenues (62%) and improved future profitability (52%) as leading reasons to deploy cloud technologies, according to a new financial services study by Capco,......
LexisNexis Risk Solutions Study Finds Larger Banks and Fintechs Hit Hardest by Small and Midsize Business Lending Fraud Losses
Lending News Risk Management

LexisNexis Risk Solutions Study Finds Larger Banks and Fintechs Hit Hardest by Small and Midsize Business Lending Fraud Losses

Fintech News Desk
by Fintech News Desk0
Small to Mid-Sized Business Lending Fraud Increased 6.9% Since 2020, with More Than One-Third of Growth Attributed to the Pandemic LexisNexis Risk Solutions released its latest Small and Midsize Business (SMB) Lending Fraud Study. The survey of risk and fraud executives at financial institutions reveals that SMB lending fraud in......
Live Oak Bank Expands Embedded Banking Team
Banking News

Live Oak Bank Expands Embedded Banking Team

Fintech News Desk
by Fintech News Desk0
Live Oak Bank announced that Jake Tupa will lead the organization’s embedded banking efforts. Tupa, Live Oak’s head of embedded banking, brings a deep understanding of fintech partnership strategy, banking infrastructure and financial technology solutions to the organization. He will report to Live Oak’s EVP of Corporate Development and Strategy......
PCI Pal  Announces New Global Partnership with VoiceFoundry
Cloud Digital Payments News

PCI Pal  Announces New Global Partnership with VoiceFoundry

Fintech News Desk
by Fintech News Desk0
PCI Pal – the global provider of cloud-based secure payment solutions – announced a partnership with Customer Experience as a Service specialist and Amazon Connect expert, VoiceFoundry – a TTEC Digital company. The partnership with VoiceFoundry will also provide TTEC Group companies with access to PCI Pal services. VoiceFoundry specializes......
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