Tag : digital channel

Need for Flexible Omnichannel Solution Leads Expedition CU to Tyfone
Banking Digital Mobile Banking News

Need for Flexible Omnichannel Solution Leads Expedition CU to Tyfone

Fintech News Desk
Expedition Credit Union ($230M assets; 17,000 members), based in Mendota Heights, Minn., knew it needed to upgrade its legacy digital banking solution. The credit union wanted to eliminate the myriad issues associated with running separate online and mobile systems and was also looking for a solution that offered easy, straightforward integration with......
Large Latin American Financial Institution Moves 10,000 Agents to NICE CXone
Digital Finance Fintech News

Large Latin American Financial Institution Moves 10,000 Agents to NICE CXone

Fintech News Desk
CXone selected to modernize contact centers with numerous native digital channel options and seamless integration capabilities NICE CXone announced one of the largest financial institutions in Latin America has chosen CXone, the industry’s most proven, complete and smart customer experience platform, for a comprehensive move of 10,000 agents to the cloud.......
60 Percent of Consumers Are Using a Universal Mobile Wallet
Banking Business Digital Fintech Mobile Banking News

60 Percent of Consumers Are Using a Universal Mobile Wallet

Fintech News Desk
New research from Experian finds that consumers are continuing to embrace digital transactions As more people become accustomed to the security and convenience of the digital channel, digital transactions including mobile wallet payments are continuing to increase. According to our latest Global Insights Report, 38 percent of consumers expect to increase their......
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