Tag : Customer Experience

CRMNEXT Joins Forces With Leading Credit Union Organizations
Banking Digital News

CRMNEXT Launches Its New OCP To Power Continuous Channel Experience

Fintech News Desk
by Fintech News Desk0
Engage, sell, and serve customers across a mix of modern and traditional channels that are increasingly driving new business CRMNEXT, the world’s leading digital technology solution for the banking and insurance industry, has launched Open Communication Platform (OCP) technology to accelerate customer delights, personalized products, service delivery and build loyalty through......
DISQO Insights: Crypto and Newer Financial Services Gain Consumer Traction
Cryptocurrency Currency Exchange News

DISQO Insights: Crypto and Newer Financial Services Gain Consumer Traction

Fintech News Desk
by Fintech News Desk0
Engagement with new services and currencies driven by investor confidence, not age or income Consumer insights platform, DISQO, released new insights about consumers’ engagement with, and attitudes about new online financial services and cryptocurrency. DISQO’s findings about what people think and do relative to financial sector disruptors are important across industries as brands and......
Kasasa Partners with NYDIG to Provide Bitcoin Wallet Capabilities to Community Financial Institutions
Fintech News

Kasasa Partners with Statflo to Provide One-to-One Text Messaging Capabilities to Community Financial Institutions

Fintech News Desk
by Fintech News Desk0
Kasasa, an award-winning financial technology and marketing provider, announced that it has partnered with Statflo, the leading provider of compliant one-to-one messaging, to bring text messaging capabilities to their community financial institution clients. Across every industry, text messaging has become an increasingly popular, trusted, and effective way for businesses to......
SimplePin's Digital Payment Platform Selected by CCIS
Digital Payments News

SimplePin’s Digital Payment Platform Selected by CCIS

Fintech News Desk
by Fintech News Desk0
SimplePin, a leading cloud-based digital payments infrastructure provider for the insurance industry has been selected by Coastal Community Insurance Services (2007) Ltd. (CCIS) to automate payment process and improve customer experience. CCIS, an affiliate of Coastal Community Credit Union, was looking to automate their back end financial processes, and enhance......
Republic Bank Hires Greg LiCalzi as Director of Non-Profit and Government Banking in New York Market
Banking News

Republic Bank Hires Greg LiCalzi as Director of Non-Profit and Government Banking in New York Market

Fintech News Desk
by Fintech News Desk0
Republic First Bancorp, Inc., the parent company of Republic Bank, announced the hire of Gregory LiCalzi as Senior Vice President and Director of Nonprofit and Government Banking. In this role, Greg will be responsible for working with the bank’s new and existing nonprofit and municipal customers. He will also assist......
Alida Brings New Platform Capabilities in Winter 2022 Product Release
Analytics News

Alida Brings New Platform Capabilities in Winter 2022 Product Release

Fintech News Desk
by Fintech News Desk0
The enhanced Alida TXM platform optimizes customer, employee, product, and brand experiences Alida, a visionary leader in CXM software, delivered its Winter 2022 Product Release, bringing new capabilities in customer experience (CX), employee experience (EX), product experience (PX), and brand experience (BX). New features within the Alida TXM Platform include online......
The Financial Marketing Institute Announces Leading Financial Services Companies
Finance Fintech News

The Financial Marketing Institute Announces Leading Financial Services Companies in Digital Experience For 2021

Fintech News Desk
by Fintech News Desk0
The Financial Marketing Institute, the provider of the most comprehensive research and analytics for financial marketers, announces the leading financial services companies in digital experience for 2021. “Our digital experience models are quantitatively-driven and, therefore, enable us to provide very specific analysis to our sponsor participants on where they are......
gDi Implements FaceTec's Leading 3D Face Authentication Software for the Largest Bank in the UAE
News Security

gDi Implements FaceTec’s Leading 3D Face Authentication Software for the Largest Bank in the UAE

Fintech News Desk
by Fintech News Desk0
Gulf Data International (gDi) has been a trusted MENA tech integrator and solutions provider for nearly 40 years, and now in partnership with biometrics technology leader FaceTec, announces the launch of Liveness Detection and 3D Face Authentication software at First Abu Dhabi Bank (FAB), after a successful rollout for the......
Alida Partners with Rybbon to Provide Organizations with Digital Incentives to Boost Customer and Employee Engagement
Digital Payments News

Alida Partners with Rybbon to Provide Organizations with Digital Incentives to Boost Customer and Employee Engagement

Fintech News Desk
by Fintech News Desk0
Partnership incorporates an innovative rewards program to encourage participation in VoC and VoE programs Alida, a visionary leader in Total Experience Management (TXM), announced a partnership with Rybbon, a Blackhawk Network business and a leading provider of digital rewards. Enhancing the Alida TXM platform with Rybbon’s powerful rewards program provides......
Compass Mortgage Opens New Office in Franklin, TN
Mortgage News

Compass Mortgage Opens New Office in Franklin, TN

Fintech News Desk
by Fintech News Desk0
Compass Mortgage has opened a new office in Franklin, Tennessee, which will be the company’s largest office outside of its headquarters in Warrenville, Illinois. The new office, which opened December 6th, 2021, has three private offices, two app rooms and twenty workstations, or cubicles for Compass employees to work. The......
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