Tag : Customer Experience

1st Security Bank Announces the Addition of Kevin Richards to Its Expanding Commercial and Industrial Lending Team
Banking News

1st Security Bank Announces the Addition of Kevin Richards to Its Expanding Commercial and Industrial Lending Team

Fintech News Desk
1st Security Bank (“the Bank”) is pleased to announce that Kevin Richards has joined the Bank’s Commercial and Industrial (“C&I”) Lending Team as a Senior Vice President, Commercial Lending Relationship Manager. Kevin will be based in Mountlake Terrace, WA, and is responsible for growing the Bank’s C&I portfolio by providing excellent service and......
Clickatell Announces Chat Commerce Platform with New Payment Capabilities
Digital Payments News

Clickatell Announces Chat Commerce Platform with New Payment Capabilities

Fintech News Desk
Brands can now deliver immediate value to consumers through chat Visit Clickatell at Money 20/20 Las Vegas, booth #1740 to demo new chat payment capabilities Clickatell, a leader in mobile communications and chat commerce, announced it will unveil new payment capabilities via its Chat Commerce Platform at Money 20/20 Las Vegas, Oct.......
Win the Trip of a Lifetime to Space With Leading Crypto Exchange Huobi Global
Fintech News Risk Management

Mira Srinivasan Joins BlueVine’s Growing Leadership Team as Chief Risk Officer

Fintech News Desk
BlueVine appoints former Brex leader to help manage risk and enhance customer experience Former CRO, Ido Lustig, will transition into a new role as BlueVine’s General Manager International BlueVine, the leading provider of innovative financial services for small businesses, announced the appointment of Mira Srinivasan as its Chief Risk Officer. In......
7 Ways Inclusive Website Design Benefits Customer Experience
Analytics Guest Posts Insights

7 Ways Inclusive Website Design Benefits Customer Experience

Martin McKay
In such a diverse world, it’s essential for businesses to ensure their website is inclusive of all users. Making your website accessible is not only important from a human perspective but also helps you reach new audiences. There are millions of users with disabilities that rely on websites to complete......
Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
ISG to Publish Study on Digital Business Solutions, Services
Business Digital Economy News

ISG to Publish Study on Digital Business Solutions, Services

Fintech News Desk
ISG Provider Lensâ„¢ report comes as many businesses embrace new digital initiatives to better serve customers following the COVID-19 pandemic Information Services Group, a leading global technology research and advisory firm, has launched a research study examining providers of digital business solutions and services that enhance customer experience, improve business......
EasyVista Appoints James Ferguson as Vice President of Sales for North America
Digital Payments News

EasyVista Appoints James Ferguson as Vice President of Sales for North America

Fintech News Desk
Tech industry trailblazer brings collaborative approach to lead sales strategy EasyVista, a global software provider of intelligent service automation solutions for enterprise service management and self-help, announced that James Ferguson, MBA, has joined the organization as VP of Sales for North America. Ferguson, who has an extensive background in driving growth......
Enseo Secures Growth Investment from H.I.G. Capital
Investments News

Enseo Secures Growth Investment from H.I.G. Capital

Fintech News Desk
Majority interest acquisition to fuel rapid growth acceleration, optimize product GTM timeline, and support strategic M&A activity Enseo, the premier services provider offering in-room technology solutions to the hospitality, senior living, education, and healthcare markets, has secured a growth investment from H.I.G. Capital (“H.I.G.”), a leading alternative investment firm with $44......
Nubank Attracts Second G Series Extension and Raises Round to $1.15 Billion
Finance Fintech News

Nubank Attracts Second G Series Extension and Raises Round to $1.15 Billion

Fintech News Desk
Round is now US$ 250 million and had the participation of Brazilian managers such as Absoluto Partners and Verde Asset Nubank, the world’s largest independent digital bank, announced a second $250 million Series G extension, led by Sands Capital and with the participation of some of the best known Brazilian......
smartTrade Appoints Colin Murphy as Chief Revenue Officer
Business News

smartTrade Appoints Colin Murphy as Chief Revenue Officer

Fintech News Desk
Colin Murphy has joined smartTrade Technologies as Chief Revenue Officer (CRO). “Colin’s experience of managing large-scale commercial teams will be invaluable as smartTrade enters its next phase of growth. He will be an important part of the executive team as we focus on corporate strategy and on strengthening our culture of innovation......
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