Tag : Customer Experience

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues
Artificial Intelligence Banking Guest Posts

Voice AI Technology Enhancing The Customer Experience As Growth Of Digital Banking Continues

Andrei Papancea
by Andrei Papancea0
With the Digital Banking market expected to grow at a compound annual growth rate of 11.2% between now and 2026, banks need to pay close attention to how remote banking is impacting on the overall customer experience. I think Voice AI technology is in place to help banks prioritize addressing......
ISG to Publish Study on Digital Business Solutions, Services
Business Digital Economy News

ISG to Publish Study on Digital Business Solutions, Services

Fintech News Desk
by Fintech News Desk0
ISG Provider Lens™ report comes as many businesses embrace new digital initiatives to better serve customers following the COVID-19 pandemic Information Services Group, a leading global technology research and advisory firm, has launched a research study examining providers of digital business solutions and services that enhance customer experience, improve business......
EasyVista Appoints James Ferguson as Vice President of Sales for North America
Digital Payments News

EasyVista Appoints James Ferguson as Vice President of Sales for North America

Fintech News Desk
by Fintech News Desk0
Tech industry trailblazer brings collaborative approach to lead sales strategy EasyVista, a global software provider of intelligent service automation solutions for enterprise service management and self-help, announced that James Ferguson, MBA, has joined the organization as VP of Sales for North America. Ferguson, who has an extensive background in driving growth......
Enseo Secures Growth Investment from H.I.G. Capital
Investments News

Enseo Secures Growth Investment from H.I.G. Capital

Fintech News Desk
by Fintech News Desk0
Majority interest acquisition to fuel rapid growth acceleration, optimize product GTM timeline, and support strategic M&A activity Enseo, the premier services provider offering in-room technology solutions to the hospitality, senior living, education, and healthcare markets, has secured a growth investment from H.I.G. Capital (“H.I.G.”), a leading alternative investment firm with $44......
Nubank Attracts Second G Series Extension and Raises Round to $1.15 Billion
Finance Fintech News

Nubank Attracts Second G Series Extension and Raises Round to $1.15 Billion

Fintech News Desk
by Fintech News Desk0
Round is now US$ 250 million and had the participation of Brazilian managers such as Absoluto Partners and Verde Asset Nubank, the world’s largest independent digital bank, announced a second $250 million Series G extension, led by Sands Capital and with the participation of some of the best known Brazilian......
smartTrade Appoints Colin Murphy as Chief Revenue Officer
Business News

smartTrade Appoints Colin Murphy as Chief Revenue Officer

Fintech News Desk
by Fintech News Desk0
Colin Murphy has joined smartTrade Technologies as Chief Revenue Officer (CRO). “Colin’s experience of managing large-scale commercial teams will be invaluable as smartTrade enters its next phase of growth. He will be an important part of the executive team as we focus on corporate strategy and on strengthening our culture of innovation......
Arise Virtual Solutions Named a Leader in NelsonHall's 2021 NEAT Report for CX Services in BFSI
Banking Fintech InsurTech News

Arise Virtual Solutions Named a Leader in NelsonHall’s 2021 NEAT Report for CX Services in BFSI

Fintech News Desk
by Fintech News Desk0
Arise Virtual Solutions Inc., the worldwide leader in work-from-home customer support, announced its platform was recognized as a Leader in Cost Optimization Capability in NelsonHall’s NEAT Report for Customer Experience (CX) Services in Banking, Financial Services, and Insurance (BFSI). “We are genuinely excited to be named a Leader for Cost......
ZebPay
Blockchain Cryptocurrency Finance Fintech News

ZebPay Appoints Avinash Shekhar, Former COO, as Co-CEO of ZebPay

Fintech News Desk
by Fintech News Desk0
Avinash to accelerate growth in India & further ZebPay’s mission of bringing crypto and blockchain to all Indians ZebPay, India’s oldest and most widely-used Bitcoin and crypto asset exchange, today announced the appointment of Avinash Shekhar as its Co-Chief Executive Officer. The Co-CEO title will be shared with Rahul Pagidipati. While......
Synchrony Announces Organizational Changes to Accelerate Strategy and Growth
Digital Finance Fintech News

Synchrony Announces Organizational Changes to Accelerate Strategy and Growth

Fintech News Desk
by Fintech News Desk0
— Organizes partner portfolios across five platforms to deepen industry focus and enhance customer experiences — Creates Growth Organization to scale products, capabilities and services to market — Combines Technology and Operations teams to fuel digital innovation and drive operational excellence and efficiency — Company sets date for virtual Investor......
CSU Launches First Hybrid Processing Platform of Electronic Transactions in Latin America
Digital Payments News

CSU Launches First Hybrid Processing Platform of Electronic Transactions in Latin America

Fintech News Desk
by Fintech News Desk0
Company grows at a fast pace and intends to serve new markets and clients with the use of the new flexible systems platform CSU CardSystem S.A., a leading company in the Brazilian market in state-of-the-art technological solutions for payment means, customer experience and clients’ loyalty and incentives – continues to......
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