Tag : Customer Experience

New Kasasa Offering Facilitates Online Account Opening Anywhere, Anytime
Fintech News

Kasasa’s Insights Demonstrate the Importance of Maximizing Channels in a Digital Marketing Program

Fintech News Desk
Financial institutions that focus on creating a personalized, cohesive experience across channels deepen relationships with consumers Kasasa, an award-winning financial technology and marketing provider, verified the importance of maximizing each digital marketing channel in creating a cohesive customer experience to improve financial institutions’ relationships with consumers. “If a consumer’s journey through......
Castle Unveils Industry's First Identity-Aware Bot Detection
Fintech News

Castle Unveils Industry’s First Identity-Aware Bot Detection

Fintech News Desk
New Product Protects Organizations from Advanced Bot Attacks without Compromising the Customer Experience Castle, the consumer identity protection company, announced Identity-Aware Bot Detection, an industry-first product for protecting organizations against advanced bot attacks while maintaining the optimal customer experience. Technology advancements have made it easier for organizations to identify conventional......
OppLoans Receives LendingTree’s 2020 Customer Satisfaction Award for Three Straight Quarters
Fintech News

OppLoans Wins 2020 FinTech Breakthrough Awards For Best Consumer Lending Platform

Fintech News Desk
Prestigious awards program recognizes outstanding financial technology companies for their innovation and customer experience OppLoans, a leading financial technology platform that serves middle income, credit challenged consumers, announced that it was selected as the winner of the “Best Consumer Lending Platform” award by FinTech Breakthrough, an independent market intelligence organization......
Bank of Zachary Partners with Teslar Software to Grow Commercial Lending
Fintech News

Bank of Zachary Partners with Teslar Software to Grow Commercial Lending

Fintech News Desk
Bank positions new generation of lenders for success with streamlined processes, enhanced transparency Teslar Software, a provider of automated workflow and portfolio management tools designed to help community financial institutions thrive, announced at ICBA LIVE that Bank of Zachary has selected its full suite of services to streamline processes, increase......
Insurity Strengthens Billing and Payments Offerings with Bill It Now Acquisition
InsurTech News

Kingstone Insurance Selects Insurity’s ClaimsXPress Across All Business Lines

Fintech News Desk
Cloud-based Claims Management Solution Will Support Growth and Improve Customer Experience Insurity, Inc., a leading provider of cloud-based solutions and data analytics for the world’s largest insurers, brokers, and MGAs, today announced that Kingstone Insurance Company (KICO), a multi-line northeast regional property and casualty insurance carrier, has selected Insurity’s cloud-based ClaimsXPress solution......
LendingClub Announces Acquisition Of Radius Bank
Banking Fintech Radar News

LendingClub Announces Acquisition Of Radius Bank

Fintech News Desk
First U.S. Fintech to Announce Acquisition of a Bank, Now Poised to Reimagine Banking Enhancing LendingClub’s Ability to Serve its Members, Grow its Market Opportunity, Increase and Diversify Earnings, and Provide Resilience and Regulatory Clarity Board Adopts a Temporary Stockholder Rights Plan to Protect Bank Charter Initiative LendingClub Corporation ,......
Horizn Wins Best of Show Award at Finovate Europe 2020
Business News

Horizn Wins Best of Show Award at Finovate Europe 2020

Fintech News Desk
Accelerates Digital Adoption for Financial Institutions Horizn is excited to announce it has been awarded “Best of Show” at Finovate Europe 2020 in Berlin. Competing with more than 60 participants, Finovate selected Horizn, which helps banks dramatically accelerate digital adoption across all channels and improve the customer experience. Horizn’s proprietary platform equips frontline......
Oracle Helps Major Insurer Streamline Customer Experience
Fintech News

Oracle Helps Major Insurer Streamline Customer Experience

Fintech News Desk
Oracle Communications’ SD-WAN eliminates downtime and improves customer resolution times for F&G  F&G Annuities & Life (F&G) is using Oracle SD-WAN to boost customer service by reducing network interruptions. F&G’s network relies on virtual desktop infrastructure (VDI) to serve nearly 700,000 customers across the United States. F&G’s VDI includes business critical cloud collaboration, contact......
Three Ways AI Enables Personalized and Engaging Customer Experiences in Financial Services
Artificial Intelligence Guest Posts

Three Ways AI Enables Personalized and Engaging Customer Experiences in Financial Services

Dr. Marlene Wolfgruber
A lot of data would be useless without context. Many words in the human language have multiple meanings, making it hard to understand individual phrases without being aware of its context (where it was said, from whom, what prompted its delivery). Think about the term “bank” within the context of......
1